Category Archives: VoIP Education

Labs: Setting Up the Polycom VVX 1500 with Switchvox

April 17, 2009
Earlier this week we unboxed the new Polycom VVX 1500 Video Phone and promised to share some details of our experience in integrating the VVX ... READ MORE

What’s important in a business VoIP service? (win a free WiFi VoIP phone)

March 27, 2009
Over the quarter I've met and chatted with a number of business VoIP providers. The conversations have ranged in topics, but the one question that always ... READ MORE

Ask Mr. Andrews: Hard Phone or Softphone?

November 18, 2008
Q: I run a small office with 25 employees, 10 of whom work in our call center making outbound sales calls. We are about to ... READ MORE

Ask Mr. Andrews: What is HD Voice?

November 4, 2008
Q: Dear Mr. Andrews, I have heard some terms lately including “HD Voice”, “Wideband VoIP” and “Wideband Audio." Do you know what’s behind this and ... READ MORE

Small Business VoIP Requirements List

November 3, 2008
If you are a small business it is tempting to simply throw caution to the wind when selecting the right VoIP solution. Even though VoIP ... READ MORE

Demystifying Linksys Part Numbers

October 29, 2008
SD. RV0. SPA. ABC..DEF...ugh. If you are like me, you probably want to pull your hair out when confronted by the alphabet soup of product names ... READ MORE

Ask Mr. Andrews: What is SIP Trunking and Can it Save My Business Money?

October 22, 2008
Q: Hey, Mr. Andrews. We recently purchased an IP PBX, but aren't using VoIP to send and receive calls. I keep hearing about 'SIP Trunking' ... READ MORE

Ask Mr. Andrews: How Do I Select the Right ATA?

October 7, 2008
Q: My VoIP Service Provider Allows Me to Bring My Own ATA, Which One is the Best? A: Thanks for the question, but your questions should ... READ MORE

7 Answers You Need Before Buying a Phone System

September 26, 2008
Getting the right phone system for your business shouldn't be difficult. After all, most of you who are reading this probably have better things to ... READ MORE

Introducing the Headset Compatibility Matrix

September 24, 2008
Note: See the updated blog post: VoIP Phone and Headset Compatibility Guide is Now Available! What Do You Know About Headsets? Have you ever had the misfortune ... READ MORE
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