Where Does Digium Switchvox Fit?

September 14, 2018 by Ying-Hui Chen

A Digium Switchvox phone system is known for its powerful full feature set and its web-based, real-time management system. As Switchvox gains more popularity among small to medium-sized businesses, this unique phone system relentlessly improves to meet the requirements of a wide range of users. Will Digium Switchvox fit your organization? Let’s find out!

Who Are Digium Switchvox’s Ideal Users?

Digium Switchvox is designed to meet the unique needs of many businesses, the four most ideal users being call centers, education, healthcare, and professional service:

Call Centers

Digium Switchvox provides advanced features such as Call Queues, Wallboard, and Reporting to help you improve customers satisfaction to clients, users and administrators alike. Unlike traditional call center solutions, Switchvox automates call flows and optimizes your staff efficiency all without expensive add-ons or fees! Now you can finally focus on what’s important – providing your clients with the best service possible.

Education

Schools and educational institutions need an affordable, easy-to-use communication solution, and that’s exactly what Digium Switchvox offers! Switchvox VoIP phone system makes it so simple to replace an older system and quickly experience the benefits of using mobile applications, conference rooms, and other advanced features. See more benefits here:

  • Effective Paging: Broadcast emergency alerts via a paging system that goes out directly to parents’ phones
  • Low cost: Low upfront costs, industry-low annual costs, and all features included!
  • Easy to Use: Intuitive and powerful web-based interface, handsets, and mobile applications.

See what Frederick Bird Primary School has to say about Digium Switchvox!

Health Care

Switchvox phone system does more than just answering phone calls, it allows you to connect staff and patients within minutes, to respond faster, to have patient data at your fingertips from your office or mobile phone! It also helps practice achieving HIPAA compliance with features such as call recording, call monitoring, secure access to data through web portals and other security features.

“Among the reasons for selecting Digium was the flexibility of the Switchvox Unified Communications solution – the family of IP PBXs delivers web interface applications directly to the telephone handset. Known for its user-friendly edge with administrators, it also has a price point advantage.” – Strategic Health Care of Santa Barbara

Professional Services

Switchvox empowers your staff to work whenever and wherever the job requires. With mobility available through the use of softphone applications, Switchvox allows your team to not just work remotely but to work remotely as if they were still in the office! Learn more about Switchvox Softphone features here. Other advanced features such as Call Routing and Voicemail to Email will save you a lot of time, closing more deals efficiently.

There you have it! Remember, these are just four of the most common ideal users. Digium Switchvox phone system can be applied to a variety of industries and meet the unique needs of your business. Contact our VoIP experts today at 1-800-398-8647 to find out how you can take full advantage of it!
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