How to Propel Your Business Through the HP/Poly Transition

December 11, 2023 by jstewart

Earlier last year, in 2022, it was announced that Hewlett-Packard (HP) would acquire Poly, formerly Polycom/Plantronics. The addition of Poly brought an unexplored market to HP, VoIP products, and with that, one of the final pieces to complete HP’s dynamic technology ecosystem puzzle. The union of two historic companies was newsworthy and certainly exciting but left many businesses uneasy and unsure of how the transition and branding of products would impact their businesses. VoIP Supply is here to help you navigate these uncharted waters and provide you with much-needed information and direction on locating products and finding support. 

For starters, you are still able to find Poly and Plantronics products in many places utilizing their “former” part numbers. Although stock is quickly dwindling, it is still available and at great prices! VoIP Supply has maintained our promise to make these products easy to find and purchase for our customers and will continue to do so. For example, when searching our site,, for these products, if the particular product you’re seeking is completely gone, we have provided the “new” HP part number with a link directed straight to that product equivalent. Not all of these products were made “apples-to-apples” but they are the recommended comparable items straight from Poly/HP. 

In terms of support, Poly products can be supported through HP. HP has asked that the Poly serial number be referenced when asking for support and that can be found here.  This includes finding drivers, support documents, servicing the product, or determining warranty status. Additionally, if you are in need of assistance locating the Poly serial number on the actual product itself, you can find help here

This partnership can also be a HUGE boost to the VoIP Industry and business. With these two well-known names in their respective industries, this merger brings together two powerhouse technologies. Specifically in the era of Hybrid Working and AI Technology. According to, “…the company announced 20+ devices and services, including HP AI innovations, HP and Poly audio, and video conferencing solutions, HP managed collaboration solutions, and refurbishment services aimed at extending device life.” The impact of these innovations will lead to new products, services, solutions, and ultimately more business! 

There is quite a long road to go until the merger of these two companies is fully integrated and complete. However, VoIP Supply is here to help you make this transition as easy as possible for your business and keep you up-to-date on the latest within the VoIP Industry realm. If you have any questions or thoughts to share please leave a comment below, chat with us online at, or give us a call at 1-800-398-8647. 

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