How to put a call from cordless phone on hold and pick up from the base phone?

June 15, 2016 by Ying-Hui Chen

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How to put a call from cordless phone on hold and pick up from the base phone?

panasonic TGP600Q: Is is possible to have a cordless phone (Panasonic KX-TGP600) tied to a based phone where you take a call on the cordless phone and put the call on hold and see the call on hold on the based phone to access the call?

A: You can use park zones in most phone systems to place a call on a system with “hold” and then pick up the call on the park zone. A desk phone can usually have a key that is lit or unlit based on if there is a call on park.  With an Asterisk system, you could transfer the ball between phones with a transfer button or dial ## for a blind transfer. You can also park the call like I mentioned above. You would need to add a BLF (busy lamp field) on your Polycom for the park zone.

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