We had a great, interactive PBXact Setup & Installation webinar this Tuesday with Sangoma and a lot of questions came up during the webinar about PBXact.

We’d like to share the questions and answers with all of you who are interested in learning about Sangoma’s PBXact phone system. Check them out!

The Cloud 8 Series PBXact Part II: Daily Operations is December 19th. Register early!

PBXact Setup & Installation Q&A

Q1: If I decide to purchase Sangoma IP Phones through the PBXact Cloud store process, how exactly are they automatically provisioned?

Answer: Sangoma will automatically register the phones with your PBXact Cloud instance so that when you plug in your phone to your internet, it will automatically talk to your PBXact Cloud. Keep in mind that the customer will have to have already configured their PBXact Cloud with all their users so that when the phones get online, the PBXact Cloud will push all the configuration to the phones.

Q2: How many conference rooms are included with a PBXact Cloud instance?

Answer: Unlimited number of conference rooms are provided.

Q3: Is Presence included with PBXact Cloud?

Answer: Yes, Presence is available on all endpoint devices and included in the User Control Panel (UCP), Zulu Softphone, and Sangoma IP Phones.

Q4: When is the new UCP coming?

Answer: The new UCP is already included with Sangoma’s FreePBX and PBXact on-premise systems. This new version will be included around January/February 2018, however, the current version is available and provides a lot of the similar functionality.

Q5: What are the max numbers of extensions can you place in the cloud? 

Answer: The store process allows 100 extensions. Place contact VoIP Supply at 1-800-398-8647 if you require more extensions.

Q6: Is UCP the Zulu tool?

Answer: UCP is the end user dashboard which allows end users to control things like desk phone programmable buttons, voicemail playback, conference room, webRTC phone. Zulu does provide some of this functionality but is a softphone that can be installed on your desktop or mobile device.

Q7: Do you suggest a local PBX for more ext.?

Answer: If you require more extensions to the same location an on-premise system can be more suitable as you will have more control for such a large business setting.

Q8: Do you offer a Fax to Mail feature?

Answer: Fax to email is included with PBXact.

Do you have more questions about PBXact phone system? Give one of our VoIP experts a call at 1-800-398-8647 today!

December 7th, 2017 – Xorcom, a privately-held IP-PBX manufacturer, released their new version of CompletePBX 5.0.36 to add several new improvements. Let’s have a quick glance!

Cloud Recording

CompletePBX uploads the recorded calls to the Xorcom Cloud call recording server when it’s activated. The recording data is encrypted and secured and the recorded calls are managed by permissions via an advanced user interface. Check out some of the key features here:

• multi-site
• agents
• flexible permissions by site, extension, agent or group
• filters
• download recordings
• cvs export
• flagging calls
• commenting on calls

Set Mobile Phone as a Device

Mobile phone numbers can now be set up as a device under a specific Extension. You are able to have the mobile phone ring together with the device.

Visual IVR & Queues Layout

On Queues and IVR modules now you can see a new tab: Relations. The Relations tab provides a visual layout of the call-flow and makes setup easier. This can be used for verifying a new setup and easily understand the implications of planned changes in the CompletePBX configuration.   

Visit Xorcom’s site to learn more new feature details.

When it comes to Bluetooth connections, one of the biggest concerns most VoIP users have is security. Bluetooth connectivity seems to be a vulnerable point of access that unwanted identity or data theft could get in your system. Can a Bluetooth headset be used without the risk of being eavesdropped? Let’s find out.

Bluetooth security can be divided into three procedures: Pairing, Authentication, and Encryption. This mechanism protects your device from malicious third parties from accessing the data that’s transferred between multiple devices.

Bluetooth Security Mechanism

Pairing is the initial setup process that can only be done through physical access to the devices. Once the devices are paired, a secret shared key is stored and will be used for the authentication and encryption processes.  

Authentication is a process to make sure that the other device you paired with really belongs to the trusted devices. A shared key is used to confirm this.

Encryption is to make the data transmitted between two devices only readable for authorized receivers. Data is encrypted by the sender using an encryption algorithm and then the receiver will decrypt the data back to its original format based on the same algorithm.

So, is Bluetooth connection secure? The risk of unauthorized access is actually pretty low with these three layers of protection. Even if an intruder can gain physical access to your device, it is almost impossible to access conversations taken place between the paired devices!

Jabra has a wide variety of Bluetooth headset options available that are highly secure and very easy to use including their EVOLVE UC Series, Stealth UC Series, and more. Check out the common security types and how they are handled by Jabra’s headsets:

Download Jarba’s Bluetooth Security white paper here.

Follow the links below to learn more about Bluetooth technology or Bluetooth headsets:

• [Infogrphic] How to Choose a Bluetooth Headset That Works for You
• The Top 4 Benefits of Using a Bluetooth Wireless Headset
• Best Bluetooth Headsets to Pair with Your Mobile VoIP [Comparison Chart]

It’s the holiday season! Enjoy free shipping on all products for the month of December. This promotion is valid on ground continental US orders only and products must be purchased at web pricing. Call one of our VoIP experts at 1-800-398-8647 or click here for promotion details!

December 5th, 2017 – Digium, an industry-leading provider of IP phones, business phone systems, and custom communications solutions, launched their new multi-port analog gateways, the G080 Series.

Built on the Asterisk Open Source communications engine and a state of the art embedded platform, Digium’s gateways continue to provide the best value for connecting traditional digital and analog to IP. Let’s find out what new features and designs the G080 Gateway Series has to offer!

Digium’s G080 Analog Gateway Series is an 8-port analog gateway available in 3 separate analog loop-start configurations: 8 FXO ports, 8 FXS ports, and 4 FXO with 4 FXS ports.

• GA080: 8 Port Analog FXO
• GA800: 8 Port Analog FXS
• GA440: 4 Port Analog FXS and 4 Port Analog FXO

Easy Navigation and Effortless Setup

The gateway software is managed through Digium’s intuitive point-and-click graphical user interface (GUI) to allow easy navigation and effortless setup. It also offers seamless integration with Digium’s line of award-winning Switchvox IP PBX phone systems.

The G080 Series is ideal for businesses that demand a robust feature set at an affordable price. It covers the ability to configure calling rules for connecting many combinations of telephony providers and PBXs, failover routing to ensure calls won’t fail, codec and fax licensing, and VLAN tagging. Check out more key features below!

• Intelligent call routing
• Easy-to-navigate GUI
• Loopstart analog signaling support
• Solid state (no moving parts)
• Remote configuration and software updates
• Built-in echo cancellation
• Per-port LED indicators to show interface type
• Up to 8 concurrent calls
• T.38 Fax Gateway

Deployed in any application, Digium gateways provide proven reliability for just a fraction of the cost of other platforms on the market which makes them the best solution for both small businesses and large enterprises. To learn more about Digium’s G080 Gateways, simply give one of our VoIP experts a call at 1-800-398-8647 today!

DECT phones have been popular for their ease of use and flexibility, especially for those who need need the freedom to be away from their desk. Today, Sangoma released their new DECT solution, the DC201, to provide your staff with wireless communication so they can take their phone extension with them as they move around the office. Let’s dive in to see what it is all about!

B20 Base + One D10 Handset

The DC201 is Sangoma’s first DECT phone system that’s designed exclusively for FreePBX and PBXact phone systems with its auto-provisioning feature. This new DECT phone system package includes a DB20 Base and one D10 Handset. It supports up to 20 cordless handsets and up to 5 simultaneous calls. With a range of 50m indoors, the DC201 gives you 8-hour talk time and 75-hour standby time to provide your staff the freedom they need to roam in the office. Check out some of the highlights below! 

Highlighted Features:

• DECT Phone System Includes DB20 Base & 1 D10 Handset
• Supports Up to 20 DECT Cordless Handsets (Additional Handsets Sold Separately)
• Up to 5 Simultaneous Calls
• Up to 8-Hour Talk Time & 75-Hour Standby Time
• Autoprovision with FreePBX & PBXact Phone Systems
• TLS & SRTP Secure Encryption
• Range: Up to 50m Indoors
• Both North American & EU Standard Base Stations Available

Access the DC201 Datasheet

Who are the target users of the DC201 DECT Phone System?

The DC201 package is designed to allow your staff to take their phone extension with them as they move around the office. This solution is perfect for administrators, warehouse workers, maintenance personnel, retail stores, and other workers on the move.

Where can I purchase the DC201 Package?

VoIP Supply is now accepting pre-orders for the DC201 package. Visit the product page for more information or give one of our VoIP experts a call at 1-800-398-8647 now!

When it comes to the world of IT, everyone knows that it is forever changing, and always at a very fast pace. This can sometimes make it hard to keep up, especially when you are dealing with an ever-growing server room.

There are all sorts of downfalls when it comes to having and maintaining a server room. The accruing mess and the high operation costs are just a couple examples, but those alone are enough to start looking for an alternative.

So what is the best alternative when it comes to a VoIP phone system? Virtualizing it! What does that mean? Well, it means a lot of things, but most importantly, it means cutting down the size of your server room and cutting costs!

The next question you probably have is “How do I virtualize my phone system?” That is where Digium Switchvox comes in! If you are new to virtualization and don’t know where to start then give us a call (1-800-398-8647) and we can not only show you the ropes but also show you why Digium Switchvox is on the top of our list for virtualization!

And if you still don’t believe us! Check out what Marc Spehalski in this short interview video about Digium Switchvox and Virtualization!

How messy is your server room? Are you virtualizing your phone system? Let us know in the comments!

December 1st, 2017 – Yealink, a global leading unified communication solutions provider, announced their release of the Yealink Meeting Server (YMS) version 1.2.

The Meeting Server is a distributed cloud-based video conferencing infrastructure that brings MCS, registrar server, traversal server, directory server, meeting and device management server under one roof.

Check out some of the updates:

• Interactive Broadcasting for Training – live product training allows customers to ask questions and interact with the training
• Web Real-Time Communications – join video conference or share content by browser without any specialized software, hardware or configurations.
• Advanced Conference Management and Control – personalize video layout and sent out to certain group of participants.

We are excited to learn this new version of Yealink Meeting Server and we expect to see more of our customers benefit from these new improvements in the near future!

To learn more about the Yealink Meeting Server, visit Yealink’s site.