Snom 370 IP Phone

February 5, 2007 by Garrett Smith

Snom 370 The Newest IP Phone From Snom

Debuting at CeBIT 2007 in Hanover, Germany, the Snom 370 is the latest in the IP Phone line-up from Snom. The Snom 370 features a large graphical, high-definition display and the offers and extenede presentation of call lists, address books, and caller information. The Snom 370 also features a mini-browser, allowing users to gain direct access to their own XML based applications via the display screen. Users of the Snom 370 can also customize the design of the display and also view news tickers and other information as well as access central or public phone directories.

Snom 370 Features

  • Tiltable, high-definition graphical display (240 x 128 Pixel)
  • Large LED (red) for incoming calls
  • 47 keys, 13 LEDs
  • 12 programmable function keys
  • Speakerphone
  • Dual Ethernet connection
  • Power over Ethernet
  • Support for several audio devices
  • Additional keypads with 42 programmable function keys
  • SIP RFC3261
  • Security: SIPS/SRTP, TLS
  • Codecs: G.711, G.729A, G.723.1, G.722, G.726, GSM 6.10 (Full rate)
  • National Language Support

Digium TDM800P Analog Telephony Interface Card

Digium TDM800P – Digium’s New 8 Port Analog Interface Card

Announced at the IT EXPO, the new Digium TDM800P is an 8 port analog interface card is the industry first 8-port analog telephony interface card built on a single PCI bracket. What this allows for is universal PCI card slot compatibily. Based on Digium’s patent pending VoiceBus technoloy, the new chip architecture greatly increases the number of servers compatible with Digium’s hardware.

According to Bill Miller, Digium’s VP of Product Management and Marketing,

“Digium’s VoiceBus technology enables the development of high performance PCI compatible telephony interface cards for a variety of applications. Moving forward, this architecture will be used across all Digium analog and digital telephony solutions.”

The TDM800P can also be used in conjunction with Digium’s Carrier-grade and software-based High Performance Echo Canceller (HPEC). Digium’s HPEC offers Toll-Quality echo cancellation on a global scale. The HPEC solution uses the industry standard algorithm, G.168, for connections to the PSTN and is designed to operate under 32-bit and 64-bit Linux platforms. The HPEC provides echo cancellation for configurable tail lengths of 16ms (128 taps), 32ms (256 taps), 64ms (512 taps) and 128ms (1024 taps), on a per channel basis.

Price for the Digium TDM800P will start at $300USD. The products are not yet available through the channel, but they are expected to arrive in the next few weeks. We will keep you posted!

More from: Asterisk Garrett Smith

D-Link V-Click Dual Mode Phone

D-Link V-Click GSM/WiFI Mobile Phone

D-Link V-ClickThe D-Link V-CLICK allows users to switch between cellular and Wi-Fi networks with the click of a button. With a simple press of the V-CLICK button, the phone activates or deactivates the Wi-Fi connection that allows users to access websites or an Internet phone service, enjoying the convenience of reduced communication costs, faster transfer speeds, and increased productivity resulting from dual-mode phone access.

D-Link V-Click Design

D-Link V-CLICK phones boast a sleek, polished black compact form factor (h 4.17″, w 1.73″, d .75″), with additional colors planned to fit any lifestyle. The V-CLICK phones support Opera MobileTM, a mobile browser for logging into Wi-Fi hot spots, web surfing and email functionality on the V-CLICK’s two-inch (176×220 pixels) bright color screen.

D-Link V-Click Features and Functionality

For regular cell phone coverage, the D-Link V-CLICK phones will be “unlocked” allowing users to use their existing SIMs and pre-paid SIMs from traditional GSM cellular service providers anywhere in the world. By pressing the V-CLICK button, users activate a configurable wireless and SIP profile. Multiple profiles are available that make usage between home and office automatic.

  • Tri-Band GSM (900/1800/1900 Mhz) and 802.11 Wi-Fi (2.4Ghz) Access
  • Wi-Fi Profile Roaming for Uninterrupted Service between Wireless Zones
  • Opera Mobile Browser for Hot Spot Log-in and Web Surfing
  • Large Color Screen Display with 176 by 220 Pixels

D-Link V-Click First Impressions

Although dual mode technology is not yet offically supported by any stateside cellular provider, the D-Link V-Click is really a cell phone with VoIP as a feature – essentially you are purchasing a cell phone that supports WiFi with the ability to configure SIP settings. The real gem of dual mode technology is seamless mobility, the ability to move from one network to the other “seamlessly”, and that is something that is still a ways off. With a price tag of $599.99, the D-Link V-Click is on par in terms of pricing when it comes to cell phones, but for a WiFi phone, it is uber-pricey. In general, this is an exciting step in the right direction, and if you are in the market for a cell phone that looks to make VoWiFi is easy, this is the device.

Small Business IP PBX Solutions

January 25, 2007 by Arthur Miller

The Linksys VoiceSystem 9000

We’ve all read the statistics on the increased use of VoIP in 2006 and how 2007 will be a break out year. This week I will introduce the Linksys Voice System as a way to cut the expense of traditional telephone service for the average Joe, the small business. Why Linksys? Linksys is a lot more than just a great name in the industry. The value of this system is due to the system flexibility and quick convergence it offers customers.

With the Linksys LVS-9000, you can make your small business look big, with an increased ability for customer communication and efficiency for your business.

But Art, why can’t I find “LVS-9000”, “SPA-9000” or even the search term “9000” on the Linksys web site? It’s true, those are all nomenclatures associated with the Linksys voice system, and no you’re not doing anything wrong. Linksys has made the LVS-9000 product suite available to small businesses, pre-provisioned for VoIP calling service by Linksys authorized partners who have demonstrated comprehensive product knowledge and are positioned to support small businesses during the installation process . There are a variety of VoIP service options to choose from, with leading providers participating, including Inphonex.

The Linksys LVS-9000 is designed as a “hybrid” solution. You may integrate up to (4) traditional analog (POTS) lines via the Linksys SPA-400 FXO gateway. Small business users may also incorporate VoIP calling services from affiliated network service providers, with a range of available options including:

• Outbound Call Termination Services
• Local, Long Distance, and International Calling
• Inbound Call Origination Service
• DID – Direct Inward Dialing
• Toll Free Services
• Voicemail
• Provisioning Server and Firmware Upgrades
• Tier II Technical Support

The Linksys Voice System 9000 presents the small business with a wide range of telephony features once only available to big business users.

Linksys LVS 9000 Information

For some additional product details check out
Smithonvoip SPA-9000 Product Details

My Experience with the Linksys Voice System 9000

Since this system is a few quarters old, I am probably not reporting anything new to some of you. Allow me to relay a customer experience I had this past week, to illustrate some of the key features of this diminutive, yet powerful IP PBX, and how it can assist you in meeting your business needs. I’ll also offer some insight into where and why I decided to fit the LVS-9000 into my customers business, as opposed to some of the other IP PBX’s out on the market.

Last week I was on a call with Acme Technology (name withheld for customer privacy), a small business with a total of six employees. The company was looking to replace their current centrex service with a simple IP PBX solution, and to leverage inexpensive VoIP service options to reduce their growing monthly Long Distance bills. After discussing the features they were looking for (Auto Attendant, Dial by Name Directory, Voicemail and Extension Call Forwarding), I suggested the Linksys Voice System 9000, as there was a fair chance their current headcount of six employees would grow to ten within the year (the SPA9000 is expandable to 16 users). Since Acme Tech. only had one IT person in-house, with no VoIP experience, the LVS-9000 was a good fit, offering simplified administration features like automated configuration of Linksys SPA-9XX series IP Phones. Acme Tech’s primary interest in VoIP was to realize cost savings, but they soon discovered that the Linksys LVS-9000 offered them a more efficient, feature-rich communications system and the additional business benefits of increased employee productivity.

I recommended the Linksys SPA-942 which would allow Acme to leverage their existing CAT5 LAN cabling. Because the SPA-942 offers dual RJ45 ethernet ports with an integrated switch, there was no need for additional network cabling to support the addition of IP phones. For faxing, Acme utilized one of the two available FXS ports on the SPA-9000 to support their analog fax machine (fax over ip). I also recommended keeping a couple analog (POTS) lines for local outbound calls and redundancy. The SPA9000 has no onboard FXO ports, therefore to support the POTS lines we added the Linksys SPA-400 4FXO gateway. The SPA-9000 dialplan was configured to route local calls to their analog lines, and long distance calls via their VoIP service provider. The Linksys SPA-400 gateway also includes a voicemail server with USB storage media port, which allowed Acme to host their own voicemail.

Illustrating the SPA-9000

View Acme’s network diagram below, illustrating the SPA9000 implementation. (eat your heart out Monet):

Linksys LVS-9000 Solution Cost:

(6) SPA-942 IP Phones = $900
(1) SPA-9000 IP PBX = $400
(1) SPA-400 Gateway = $300
(1) Talking with Art on the phone = Priceless (Yes, corny I know – but Miller Light just stopped doing their “Man Law” commercials with Burt Reynolds. If someone knows of any good commercials currently airing out there please let me know)

Acme’s total hardware cost was $1,300.00, or $216.00 per employee. Acme expects positive ROI within 1 year of installation, due to a dramatic decrease in their monthly long distance calling charges since moving to a VoIP service provider.

Additional Comments

As VoIP technology and related services like SIP Trunking continue to evolve, I believe that the need for analog (POTS) lines will steadily decrease.

This is another example of a customer’s reaction to the Linksys 9000 Voice System.

Jason’s blog above and the customer I was assisting this week both capture very realizable and positive results when implementing this system.

Arthur Miller Joins The VoIP Insiders

January 24, 2007 by Garrett Smith

That’s Right Arthur Miller has Joined the VoIP Insiders!

No, not that Arthur Miller, this Arthur Miller!

About Arthur Miller

I am employed by VoIP Supply, LLC the leading internet retailer of VoIP hardware, software, and services. VoIP Supply, LLC has several sister companies, one of which I work for, specializes in providing VoIP telephony solutions to small and medium-sized businesses. Our clients range from home office or multi location businesses with complex communications needs, we work with leading vendors to manage every element of our customer’s migration to Voice over IP, from hardware to service, installation, training and support. I serve as Development Manager and Sales Executive for I originally joined as a product manager in early 2005. Prior to, I was employed by ChoiceOne communications as an outside sales rep selling data, local, and long distance services to local businesses in Upstate New York. I graduated with a Bachelor of Arts in Public Relations from Canisius College in Buffalo, NY.

What’s Art Going to be Writing About?

I seek to educate users and potential buyers of IP PBX systems through illustration and explanation. Check this blog frequently for phone system solutions based on the network scenarios I frequently come across with my customer’s everyday. Please contribute to the site by emailing me with your current phone system. Weather you are looking to upgrade to VOIP or are having an issue with your current set-up I will offer my advice and perhaps even post a blog about it! There are many IP PBX products out on the market, finding one that meets your needs, and achieving a smooth deployment can be both overwhelming and rewarding. Save Money! Increase Productivity! Avoid Headaches! Bandwidth needs? Packet loss? QOS? Cost savings? Let’s figure it out.

Spare your eyes this is why you are here:

• Phone System Diagrams
• IP PBX Deployment
• Free Bandwidth Quotes
• New VoIP Trends and Products

So let’s all welcome another new edition to The VoIP Insiders Family!

VoIP Supply VoIP Hardware Affiliate Program

VoIP Supply has launched a VoIP Hardware Affiliate Program!

The VoIP Supply affiliate program, which has been in a private beta stage since the beginning of November, is now open to any affiliate looking to capitalize on the growing VoIP hardware marketplace. From now until the end of February, any affiliate that signs-up for the VoIPSupply affiliate program will receive a $20 sign-up bonus to be paid once the affiliate earns $100 in affiliate commission.

About the VoIP Hardware Affiliate Program

With commissions ranging from 3% to 10% based on your monthly generated revenues, the VoIP Supply Affiliate Program is a perfect fit for sites that are looking to profit from the booming Voice over IP industry.

VoIP Hardware Affiliate Program Commission Tiers:

3% up to $15,500 in sales revenue per month
5% up to $45,000 in sales revenue per month
10% for over $45,000 in sales revenue per month


Action Criteria: Customer Completes an Online Order
Action Referral Period: 30 days

Product Catalog:

We also offer a product catalog for you to easily integrate all of our products into your site. We highly recommend the use of our product catalog as this is an effective method of driving affiliate sales. Also, we are happy to work with you on an individual basis to develop specials and promotions specific to your audience. Additionally, we send weekly coupons and VoIP deals for you to post. We’ll send them to you daily if you wish!

What We Offer Your Customers:

• Largest Online Catalog of VoIP Products – We have Everything you need for VoIP!
• Aggressive Pricing, High Levels of Customer Service
• No Hassle 30 Day Return Policy

Why Choose the VoIP Supply Affiliate Program?

1. Great conversion rates!
2. We offer some of the highest commissions in our industry.
3. We are very actively involved with our Affiliate Program so if you have any questions or would like to run a new idea by us we are here to listen.

For more information about the VoIP Supply affiliate program, please visit or call 800.398.8647.

Governmental VoIP Adoption Missing the Mark

January 23, 2007 by Garrett Smith

arlyn piferFinally, here it is my first “official” blog entry. For those who are more experienced than I in this medium, feel free to critique, comment, criticize and add to the conversation. We are entering this with eyes wide open.

The focus of this blog will be centered around Voice over Internet Protocol, but with an emphasis on Government, (domestic and international) and Educational, (also worldwide), installs, intentions, forecasts and opportunities and I’ll spice it up with some plain old Arlyn based thoughts and comments.

Look, my real job, (you know – the one that semi pays the bills), is to sell VoIP systems and solutions to those two market segments. I’ll try my best to keep the postings unbiased and non sales focused, but if I slip from time to time, don’t forgive me, call me on it! Let’s discuss the contrasting opinions.

Well now that we know who is in the Super Bowl and in two short weeks we get to see those multi-million dollar commercials, let’s turn our thoughts to cost savings – and I’m talking about cost savings in the millions, in the multi millions, heck even billions of dollars. Two and one-half years ago, Kenneth Brown, from the Alexis de Tocqueville Institution, published a study and estimated that savings from, “federal, state, and local savings from VoIP deployment would equal $4.5 billion annually.” He adds “This is a conservative estimate.”

Conservative!? (a nice oxymoron for the current political climate in the US).

Two years later, ITAA published a listing that’s reads. “Savings could eventually reach $3-10 billion a year, according to Kohlenberger. “The federal government is the largest telecom user in the world, it stands to gain the most significant benefits in the world.” In addition to the savings, government customers will gain power and speed in telecom administration.”

Now, it’s 2007, average inflation rate for 2006 was 3.24%, adding in some additional “fudge” factors and Arlyn’s estimate is that the US federal Government, State and Local Agencies could save a combined $ 12 Billion Dollars a year from VoIP acceptance and implementation. They could buy 2400 minutes of Super Bowl Ads or they could send every US Citizen a $ 40.00 refund check! (right before the next election).

Next time, we’ll discuss some of the reasons why the implementation hasn’t progressed as rapidly as it could have/should have.

Meet Our Newest Addition to The VoIP Insider!

Meet Arlyn E. Pifer

arlyn pifer

Garrett Smith, approached me about creating a blog that had to deal with VOIP in the government and education sectors. I am not now, nor will I ever claim to be the expert in this particular filed, or any other field for that matter, but if you care to come along for the journey, maybe we can identify additional opportunities or learn something together. It is my intention to provide editorials and commentary and to locate and announce some useful websites. In addition, any articles or commentary of interest will be posted. I’ll also relay some of the cool implementations of voip in those sectors. Feel free to join in and trust me on this one, I have been accused of having Teflon skin more than once in my life – if you disagree or have a varying point of view – express it – just use some semblance of support for it!!

I am currently involved as an VoIP PBX Consultant with PBXSelect, LLC. One of my other roles is to develop the GovEd opportunities for our company. PBXSelect is a sister company of, but focuses on the IP-PBX product offerings. Prior to joining this company, I have held various sales and sales management positions in the information technology industry. Even had the opportunity to work at stops of the supply chain as well. Manufacturing, wholesale distribution, reselling, (VAR and Retail) and have also been an end-user, (since 1984). My undergrad degree is in Accounting from Valparaiso University and I received my MBA from Colorado State University.

Skype Announces New Calling Plans

January 18, 2007 by Garrett Smith

Skype’s New Pricing is Anything But Disruptive

In a move to better monetize their service, Skype today announced a new connection fee for international calls, and a new plan, SkypePro, that offers a flat rate monthly fee for free nationwide monthly calling. Touting their new pricing structure as “distruptive,” for most Skype users the only thing distruptive about these new calling plans is the additional money that will need to be spent on connection fees.

While Skype is still one of the cheapest ways to make a phone call, the PR spin on charging customers more for the same service is, well, laughable. There are times for spin and there are times to tell the truth. Everyone knows Skype is a business and everyone knows they are in business to make money. Be up front about it. Don’t tout “disruptive pricing” and “Taking Internet Communications One Step Further With New Pricing Strategy”, tell us, the consumer, that the gravy train is over and we need to start to pay. Be honest and open.

Here are the facts of the new pricing structure:

New connection charge (3.9 eurocents per call)
Skype Pro calling plan for some countries (Flat Rate)
Select regions receive 1.7 eurocent per minute global calling

From the looks of this, and other moves, the “land-grab” is over. Skype is now looking to monetize of all of the subscribers that have been using the service for free, now that they are either hooked-on it or have seen the value of Skype. Great for Skype, not so great for infrequent users. It had to come sometime….

Polycom IP430 IP Phone Review

Introduction to the Polycom IP430

The Polycom IP 430 is an enterprise-grade IP phone, The SoundPoint® IP 430 is designed to meet the telephony needs of general business users – cubicle workers that conduct a low-to-medium volume of calls – by delivering a robust feature set encompassing traditional telephony features such as call, park, pick-up, hold and transfer, as well as more advanced capabilities such as shared call / bridged line appearance, multiple call appearances, and presence.

Polycom IP430 Features

The Polycom IP430 is a two-line desktop IP phone that delivers the outstanding voice quality and smoothness of natural two-way conversations with its full-duplex speakerphone featuring the Polycom Acoustic Clarity Technology.

• 2 lines
• 132 x 46 pixel graphical LCD with line LED indicators
• Full-duplex speakerphone with Acoustic Clarify Technology
• Intuitive user interface
• Robust feature set and security
• Integrated Power over Ethernet Circuitry (IEEE 802.3AF)
• Dual switched 10/100 Mbps Ethernet ports
• Built-in auto-sensing IEEE 802.3af PoE support

Polycom IP430 Product Packaging and Documentation

The Polycom IP430 was packaged well and came with all accessories. Documentation consisted of PDF files I downloaded from Polycom’s website.

One thing I noticed about the IP 430 itself is that there is no special notched Ethernet jack like Polycom phones of the past. This type of jack could only be used with their special included notched Ethernet cable. This special cable would be used for Power over Ethernet or as a point where a wall power supply would plug into. The Ethernet jacks on the phone are ordinary, which means that readily available ordinary Ethernet cables are used.

Polycom IP430 Administration, Configuration, and Use

I used the voice over ip phone’s internal web pages to initially configure the phone to get it up and running quickly. The five sections of this page are titled Home, General, Network, SIP, and Lines. The settings on these pages are enough to register the phone and make calls, but more settings can be changed by using configuration files with an FTP server instead. The phone can also be configured through its LCD screen.

Polycom IP430 Asterisk Integration

The version of Asterisk used for this review is 1.4 beta 3. I used vsftpd as an FTP server for configuring the phone via FTP. The phone came with SIP firmware version 1.6.7 and bootrom version I found out that Polycom allows for the downloading of older versions of SIP firmware from its web site. The most current versions of SIP firmware and bootrom files are only available to Polycom channel partners.

I downloaded a zip file for SIP firmware version 1.6.7. This zip file contains sample configuration files, the SIP firmware, and locale specific files. The home directory I used on my FTP server is /home/PlcmSpIp. I edited the configuration files as needed by referring to a SIP admin guide downloadable from the Polycom web site. After rebooting the phone, the new settings in the configuration files were not being used on the phone. I found out after some more reading that any settings entered via the phone’s internal web pages would override the FTP configuration files. I found a way of erasing these internal phone settings through a menu entry. After rebooting the phone again, the phone took the settings from the FTP configuration files.

The FTP configuration files have many changeable settings. Changes I made included SNTP time sync, turning an audio MWI off, assigning an extension for retrieving voicemail, and making both of the two line appearances active on the assigned extension.General features such as call transfer, call forwarding, conference, and do not disturb all worked fine.

Polycom IP430 VoIP Service Provider Integration

I don’t use VoIP service providers myself. I had no problems getting the phone to be used as an extension on my Asterisk PBX and dialing calls via Ma Bell.

Polycom IP430: The Good

The best thing about the Polycom IP 430 is it’s mass deployment and configuration functions. These features are found on other phones too now.

Polycom IP430: The Bad

Dialing a SIP URL is possible only by using the twelve key number pad. Many key presses are needed to get an output of one letter, which is inconvenient. Entering a SIP URL would be better accomplished by using an internal web page instead.

One of the phone’s PDF files I was reading said the phone has instant message functions. Composing or replying to an incoming instant message is possible only by using the twelve key number pad. This text entry method has the same problem that entering a SIP URL does as a result.

Overall Impressions

The phone sounds as good as other similar IP phones I have used. I recommend this product.

About the Reviewer

Dave Roper is an IT professional with experience in VoIP, security, networking, Linux, and Windows. He has worked with VoIP companies at the carrier and office level and in deployments of PBXs and IP phones. He has been working with Asterisk and VoIP since 2004 and Linux since 1998.