Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
April 13th, 2018 – VoIP Supply officially released their new RenegadePBX Pro 75, a premise-based IP PBX appliance built for small to mid-sized enterprises.
The RenegadePBX Pro 75 supports up to 75 licensed extensions and 45 simultaneous calls. It is ideal for businesses looking to seamlessly integrate their VoIP phones, SIP trunks, and PSTN connectivity while improving team collaboration and productivity with advanced phone features.
A unique feature set:
Quick-Start Installation Wizard – easily get your PBX set up within just a few minutes
User Control Panel for Personal Administration – easy control of your personal experience from any device
Zero Touch Provisioning – auto-provision your IP phones using our Redirection Service and EndPoint Manager Module
Full Suite of Phone Applications – control functions and settings directly from your IP phones
Yesterday’s Grandstream UCM Series webinar was a success! Our apologies if you were not able to join the webinar due to it being at our max guest capacity. But no worries, if you missed the webinar, or if you simply want to rewatch it, here is the webinar recording and the Q&A session for your convenience!
Grandstream UCM Series Technical Training Q&A
Question 1: can the UCM be connected to an existing PBX like a Panasonic ns 700 or nec sl-100 to used the feature from the UCM
Answer:Yes, you will need to use Grandstream FXO gateways model GXW4108. We have a white paper on our website
Question 2: How to connect a cellular line to the UCM? Is there a Grandstream device for that?
Answer:You will need a GSM gateway (non-Grandstream) and add it to your UCM as a VOIP trunk
Question 3: Does Grandstream Affinity need to be installed on a PC that is directly connected to the UCM on the same network, if so how does that affect security if someone compromises the PC?
Answer: Yes, Affinity is a Windows-based software that needs to be connected to a PC on the same LAN as the GXP phone. Only models GXP16xx and 21xx supports it. You need to secure your PC as you normally do on normal operations.
Question 4: UCM as Open VPN server?
Answer: No, only as a client
Question 5: Is there a way to have an extension that is outside the PBX on another Asterisk server via SIP URI?
Answer: SIP URI is not recommended for security reasons. If you are sure to use this feature you need to “Allow Guest Calls”. Look for this setting in Sip Settings.
Question 6: where would we go for Grandstream support and documentation?
You may have heard about IP PBX, but what is it exactly? What does it do? Let me tell you all. The acronym “IP PBX” stands for Internet Protocol Private Branch Exchange.
A Private Branch Exchange (PBX) is a telecommunications system that handles the call control functionality of your telephones and fax machines while simultaneously managing your connection to the PSTN. (Publicly Switched Telephone Network).
This means that it is a telephone system that handles your call control functionality and manages your connection to your telephone service provider through IP technology.
A VoIP Phone system interconnects your telephones, VoIP Phone system and your VoIP service utilizing your existing LAN and WAN infrastructure. See a common setup on the right.