Contact Us

Contact VoIP Supply Today

Service, Support, Social Media, Returns, and More!

VoIP Supply understands that when you need help with VoIP, you want it ASAP. Below you'll find information and links for all of your VoIP needs from phone numbers, tracking, support, and returns information.

For several types of requests, we've implemented a new ticketing system that not only helps you track your support or information request but, it allows us to respond quicker and fully document your needs.

Contact Us

Contact us quickly via online ticket requests.

For the fastest way to contact VoIP Supply, click here to submit an online service ticket for Technical Support, Customer Experience, Sales, or Marketing requests.


Or, contact us the old fashioned way:


  • Mailing Address: 80 Pineview Drive | Buffalo, NY 14228
  • Toll Free Number: 800.398.8647
  • Media Relations:
VoIP Supply on Social Media

Let's talk on your turf.

We understand it's faster to contact us on your own terms so, VoIP Supply has made it easy to connect with VoIP experts wherever you are:


Where's my order?

Where's my order?


Quickly track the status of your order by clicking here to login to your VoIP Supply account.


Don't have an account yet? New customers can register for an account here too!


Customer Service

What can we help you with today?


Click here for the VoIP industry's best customer experience for:


If the above links don't help, please don't hesitate to:


  • Call: 866-583-0790
Technical Support

Need technical support for your VoIP devices?


Click here to Submit A New Ticket request online - just select "Technical Support" from the drop-down menu.


Submitting an online request is the best way for you to receive timely technical support and track your request.


VoIP Supply responds to tickets on a first-in, first-out basis.


Returns Policy

Sometimes, products need to be returned.


Returning products can be a hassle so, we've created a straightforward Returns Policy that makes it painless (almost) to send an order back.


Click here for special Manufacturer Returns Policies.


Click here for Returns Policy information for:


  • VoIP Supply's go3 or Plus 6 warranties.
  • Your product does not work / has stopped working.
  • VoIP Supply Refresh products warranty information.
  • Returns Department contacts and instructions plus, RMA form information.
RMA Form

Return Merchandise Authorization (RMA) Form


First: We're sorry to hear that a product you have purchased from VoIP Supply needs to be returned.


Second: You'll need to login to your Customer Account to request an RMA.


Third: For all the detailed RMA information that you wish you didn't need to know, please click here for VoIP Supply's full RMA instructions.


Privacy Policy

We take your privacy seriously.

Because we gather certain types of information about our users we want to help you understand the terms and conditions surrounding the collection and use of that information.


Click here for VoIP Supply's overall privacy statement.


VoIP Supply Affiliate Program

Welcome To The VoIP Supply Affiliate Program!


VoIP Supply's Affialiate Program is free to join, is easy to sign-up, requires no technical knowledge, and offers website owners a means of profiting from their websites.


Click here to learn more, signup, manage your account, or contact the Affiliates Admin.


VoIP Supply
Awards & Accomplishments
Fast Tack Companies List
RuleBreaker Entrepreneur Award
WNY Best Places to Work
WNY Most Admired Companies
#42 Top Private Companies in WNY
WNY Best Places to Work
Certified B Corporation