To be considered for one of our positions please send resumes to careers@voipsupply.com with the job title in the subject line. Resumes should be Microsoft Word Documents or PDF's.

The primary requirement for any candidate is that they are completely aligned with our Core Values.

  • Come to play and deliver excellence
  • Be entrepreneurial with drive, passion and determination
  • Always be learning and sharing knowledge
  • Nothing improves without it, create and embrace change
  • Demonstrate integrity to everyone

Know someone that would be a great fit for VoIP Supply?

Check out our awesome referral program for more details !

Available Positions:

Engineering

Quality Assurance Analyst

Mission:

Are you a QA Engineer, Software Engineer or just a technical person looking for an awesome environment where you can work with developers and management to ensure web based applications are flawlessly deployed?

The primary role of the Quality Assurance Analyst at VoIP Supply is to test and analyze web based applications created by VoIP Supply’s engineering team. You will search for, investigate and report defects and drive overall delivery quality across the department and company. You will ensure software is working without defects and adhere to requirements both before and after its release. You are not only testing and ensuring quality, you are always looking into ways for automating the release and testing process. You are an agent of change and quality control.

Relative to the Role Itself:

  • Ensure quality on all public facing applications and web entities
  • Testing and deploying new or existing web based applications and functionality
  • Analyzing return on investment for new applications and software
  • Passion to improve upon QA expertise, knowledge and best practices
  • Ability to develop and execute test cases and test scripts (including regression testing)
  • Design and plan test tasks to assuring quality in all products released
  • Monitoring new releases, new functionality or projects and reporting any issues
  • Advocating new or existing software and products
  • Ensuring it is used properly and to the correct specifications
  • Ability to work effectively with other departments
  • Ability to work independently and without supervision
  • Some technical writing for documentation purposes

Preferred Technical Skills:

  • Solid experience in a QA Engineer, software testing or software engineering role
  • Experience in scripting language and test automation
  • Familiarity with the following technologies: PHP, MySQL , HTML, CSS, Javascript
  • The ability to read and ideally write code - preferably PHP5
  • Understanding of Linux, preferably knowing your way around the command line interface
  • Working knowledge of Subversion

Additional Desired Competencies:

  • Experience with Google Analytics - analysis, reporting, etc.
  • Agile development/testing and software release experience
  • SQL query and MySQL database experience

If you are interested in this job posting please send your resume to careers@voipsupply.com with the job title in the subject line.

Marketing

Product Specialist

Mission:

The Product Specialist has multiple product management and marketing responsibilities. Some responsibilities include but not limited to: accuracy of day-to-day maintenance/growth of assigned product lines, product data including new products, EOL products, etc. Maintaining the product catalog and competitive pricing through weekly, monthly, and quarterly cost/sell price audits. Conducting scheduled product trainings for sales team on new product releases, conducting quarterly reviews and corresponding meetings for each product line managed, and will facilitate and coordinate manufacturer site visits with vendor visit processes.

Product Specialist Responsibilities:

  • Act as product line champion and internal evangelist for assigned product lines
  • Day-to-day management and administration of product lines and product data including new products, EOL products etc.
  • Making sure our product catalogue is maintained and has the correct content at all times.
  • Conduct set weekly, monthly and quarterly cost/sell price audits to maintain competitive pricing
  • Aide Marketing Director in facilitating favorable relationships with assigned product line manufacturers
  • Facilitate and coordinate manufacturer site visits in accordance with vendor visit processes
  • Conduct scheduled product trainings for sales team on new product releases
  • Conduct quarterly reviews and corresponding meetings for each product line managed
  • Complete special projects as assigned by management

Relative to the Role Itself:

  • Day-to-day management of product merchandising, including product line accessories, up-sells, cross sells and related products
  • Creation, implementation and reporting on product line specific promotions, offers and contests
  • Day-to-day management and optimization of product line paid search campaigns (Google, etc.)
  • Day-to-day management and optimization of product line comparison shopping and marketplace listings (Google Base, Amazon, eBay, etc)
  • Daily blog posts, social media participation and content creation specific to product lines

Other Job Duties/Requirements:

  • Knowledge of technical products and product distribution channels
  • Knowledge of professional product management and marketing techniques
  • Understanding of profitability components
  • Skill in personal computing or keyboarding. Moderate proficiency in systems
  • Excellent oral and written communication skills
  • Ability to multi-task, respond to rapid change, organize, prioritize and perform work with occasional supervision
  • Ability to communicate effectively in person, on the phone, in group meetings and discussions
  • Mathematical ability to sufficiently add, subtract, multiply, divide, figure averages and percentages
  • Ability to follow directions and procedures accurately; to organize facts and figures; apply basic arithmetic
  • Participate in meetings to communicate information regularly

If you are interested in this job posting please send your resume to careers@voipsupply.com with the job title in the subject line.

Marketing Manager

Mission:

As the Marketing Manager, you’ll be responsible for the creation and implementation of comprehensive strategies using online media. Using a variety of forms of media, you’ll promote brand recognition to drive traffic and revenue for our company’s website. Through careful monitoring and an analytical problem solving approach, you will optimize campaigns and promotions while ensuring both search engine visibility and a favorable user experience.

Marketing Manager Responsibilities:

  • Manage and grow new online customer acquisition through SEM/SEO, email, affiliate and display.
  • Optimize campaign performance through creative testing and optimization.
  • Building predictive month-by-month campaigns.
  • Develop systematic, reproducible process for generating high quality sales-ready customers.
  • Monitor and report on effectiveness of ad campaigns.
  • Work with our vendor and manufacturer partners on promotions and brand growth.
  • Develop and implement strategic marketing plans for our organization.
  • Continuously research, identify and execute on testing new online marketing channels to drive traffic and revenue.
  • Desired Skills & Expertise:

    The primary requirement for any candidate is that they are completely aligned with our Core Values.

    • Come to play and deliver excellence
    • Be entrepreneurial with drive, passion and determination
    • Always be learning and sharing knowledge
    • Nothing improves without it, create and embrace change
    • Demonstrate integrity to everyone

    Relative to the Role Itself:

    • Must be driven to improve and strive to be the best in their chosen role/profession.
    • Must be able to listen and understand the customer’s needs before “telling” or “suggesting” anything, ensuring that the customer is receiving a solution that truly adds value.
    • Must have a very strong need to complete tasks with great attention to detail.
    • You must have a deep understanding of the mechanics of getting new customers across all web channels, from email, web advertising to social media.
    • You must have 2-4 years of experience in Online Marketing and Customer Acquisition, which includes proficiency in Google Analytics and SEO/SEM.
    • Excellent communication skills, both written and verbal, to work effectively with partners, departments and teams.
    • Experienced using technology to increase efficiency and effectiveness. Particularly adept at researching and learning new products, services, tools and other productivity enhancing technologies.

    If you are interested in this job posting please send your resume to careers@voipsupply.com with the job title in the subject line.

Sales

Sales Professional, Technology

Mission:

You show up early. You take pride in helping customers. You understand no isn’t an answer. You’re passionate about closing a sale.

If you think you have the talent, passion, work ethic and technical acumen to help take one of Western New York’s TOP 100 Private Companies into the TOP 20, then we must chat.

VoIP Supply, North America’s leading supplier of VoIP equipment and solutions, is currently looking for proven sales professionals to fill open positions in our growing sales department. Fueled by industry leading products and new cutting edge services, VoIP Supply is entering a new phase of growth and has immediate openings for the right sales candidates.

These open sales positions are tremendous opportunities for proven technology sales professionals to take their career and pay to the next level. VoIP Supply offers an aggressive compensation and full benefits package, including company profit sharing.

Technical Support

No Open Positions
VoIP Supply
Awards & Accomplishments
2014
Fast Tack Companies List
2014
RuleBreaker Entrepreneur Award
2014
WNY Best Places to Work
2013
WNY Most Admired Companies
2013
#42 Top Private Companies in WNY
2013
WNY Best Places to Work
2013
Certified B Corporation