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Adtran ACES 12x5 (3 Years): NetVanta 7000 Series
Hardware maintenance coverage: 5 days a week, 12 hours a day, with 4 hour response time and remote assistance for 3-years for the NetVanta 7000 Series.
Adtran ACES 12x5 (3 Years): NetVanta 7000 Series FEATURES
- •4 Hour telephone response time from initial customer call
- •Coverage provided Monday-Friday 7:00am - 7:00pm (Central Time)
- •Remote technical support with delivery of replacement parts/unit occurring Next Business Day (NBD) of verification of hardware failure or problem
- •Excludes holidays and weekends
- •Three year service contract
