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VoIP Supply Bitcoin Terms and Conditions

Note: Beginning June of 2017, we are no longer accepting Bitcoin as a form of payment.


Bitcoin transactions are final. Once you have sent Bitcoin funds to complete a order, they cannot be reversed. This is a core feature of Bitcoin currency.


All Bitcoin transactions will be communicated in US Dollars (USD). The exchange rate provided at time of purchase by our partner will be valid for up to 15 minutes. If payment is not completed during that time, your order will expire. An expired order can only be paid by another method of payment such as a conventional Credit Card. Bitcoins are only accepted on the domestic (US) version of and can also be accepted at our headquarters or via our call centers. At this time, accepts Bitcoins for verified orders that ship worldwide. Customers outside the US should check the laws of their country for laws regarding the use of Bitcoins as currency. VoIP Supply assumes no responsibility on usage of Bitcoins as currency in countries that do not allow the use of BitCoins as currency.

Cancelled Orders

Cancelled orders qualify only for VoIP Supply credit. The refund will be issued for the full USD value of your order and will be listed on your account for future purchases either online at or via our call center.


Returns on orders paid by Bitcoin will be accepted for a refund as a credit; please refer to “Cancelled Orders” (above). Damaged or defective merchandise may also be returned for a replacement of the exact item, in accordance with our terms of service. Replacement orders will ship once the return of the original item is received and processed at the VoIP Supply warehouse.

Additional Services

Charges for products and/or services after an order is placed will not be allowed on the Bitcoin payment type. These charges include, but are not limited to: expedited shipping, purchase of a warranty, or installation services. If you need to be charged for any additional service or product, you will be asked to provide an alternate form of payment.

Payment Anomalies

In the event that any of following situations occur when paying with Bitcoin, your order will be created but not processed, and our Customer Care team will make an attempt to reach you to return any funds actually received by, in the form of a VoIP Supply credit, consistent with the information discussed in “Cancelled Orders” (above).

  • If we receive an under payment or an over payment.
  • If nor our Bitcoin Processor is able to verify the legitimacy of the Bitcoin transaction.

General Disclaimer is committed to accepting Bitcoin and making shopping and payment at as convenient, fun and rewarding for our shoppers as possible. However, our acceptance of Bitcoin as a form of payment, and these terms and conditions, may change at any time, for a variety of reasons, at our complete discretion and without any advance notice whatsoever. Please refer to these Terms and Conditions, along with our Help Center, often for our most current published information related to Bitcoin and our Bitcoin Processor.

VoIP Supply loves bitcoin