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Recent posts by Ying-Hui on VoIP Insider

Have you ever wondered how many people use the phone in a hotel room each day and how filthy it is? When vacationers and travelers check in and out of their hotel on a daily basis, so do their germs.

Studies show that 80 percent of all infections are spread through contact, especially areas that are touched by multiple people – Phones.

It’s no fun for your guests to get a cold during their stay or for your staff to get sick while on duty. However, even with an efficient housekeeping staff, it’s still very difficult to eradicate all the germs that yesterday’s guests left behind. And that’s where VTech phones come into play.

vtech-bacteria

VTech Bacteria-Resistant Hotel Phones Add a Layer of Protection

VTech phones

November 06, 2017 – Sennheiser, a leading provider of premium audio solutions for business, announces it has launched a 24-hour replacement program in the United States to swiftly address any incidence of defective headsets.

 

sennheiser-logo-smallWhat is EAR program?

EAR stands for “Enterprise Advance Replacement”. It is a unique program designed to provide new Sennheiser headsets overnight in the event that the headsets are found to be in need of repair or replacement.

The EAR program is designed to accommodate customer emergencies and build loyalty in the

marketplace. It is available only to companies located in the US, with shipping solely to US

addresses.

ear-program

 

How Does It Work?

Companies using the Sennheiser business headsets can initiate the EAR process with a call to

The Cloud 9 is a webinar series co-hosted by VoIP Supply and Sangoma that includes 9 webinars with various must-learn VoIP Cloud Service topics, starting from December 5th, 2017 ending April 26th, 2018. This is a unique opportunity for all of you who are interested in learning effectively about in-depth VoIP in a timely manner.

cloud-9-webinar-series

Also, you will be entered to wingiveaways

  • One s500 IP Phone (worth $149) when you register & attend 5+ webinars – Five winners will be selected
  • One s705 IP Phone (worth $229) when you register and attend all 9 webinars! – One winner will be selected

Must be located within the continental US to be eligible for the prize. Winners will be selected randomly and announced during the webinars! Register

November 1st, 2017, Xorcom, a privately-held IP-PBX manufacturer, released their latest version of PBX, CompletePBX 5.0.34. This version includes a lot of new features such as Global Search Results, SIP PnP, Extension Sources and more fixes and improvements in other areas. Let’s take a peek really quickly.Xorcom

SIP Plug-and-Play (SIP PnP) allows SIP phones to immediately locate the PBX on the network and receive settings from Endpoint Manager without any special actions on the user’s side

xorcom-completepbx-5-0-34

PBX Management

  • Extension sources revealed via a new Relations tab
  • Improved PBX Global Search results
  • Each kind of entity is now marked by its own color to make it easy for the user to quickly see what type of item is being shown.  Placement, size, and shape were

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: My phone IP addresses have changed. How do I get them back? Today, we have more new real questions and answers from VoIP users just like you.  

 

VoIP Terms: How Many Seats? What Does that Mean?

Q: I am still learning all the VoIP terms. What does seat mean for VoIP service? Does that mean how many lines?

A: Yes, that is correct. One phone = One seat.

 

STAY TUNED

Come back for more

polycom-logoRecently, Polycom announced their integration of its HD voice and video technology into Microsoft’s Teams. Aside from this integration, Polycom also introduced two new audiovisual solutions, Polycom RealConnect Hybrid and Polycom Microsoft Skype Room System.

microsoftPolycom has a long-standing partnership with Microsoft and they are dedicated to supporting Microsoft customers in all stages of their collaboration which include Skype for Business, Office 365, and Microsoft Teams.

“We are pleased to partner with Polycom to integrate their core voice and video devices with the Microsoft Teams platform.  Microsoft Teams and solutions like Polycom MSR and Polycom RealPresence Group Series will be a powerful combination for customers that need high-quality collaboration experiences.” – Bob Davis, CVP, Skype Business Services & Office Product Group Customer Experience at Microsoft

Back in September 2017, Microsoft officials announced that they are planning to roll Skype for Business users to its Microsoft Teams group-chat service. Yesterday, Microsoft revealed some more details about this migration plan, which is expected to happen in the second quarter of 2018. Let’s take a look:microsoft

Microsoft will supplement the existing group chat capabilities in Teams with additional features such as screen sharing and federation between companies.

For team meetings, in addition to the chat history and audio conferencing preview features that offered by Teams, Microsoft plans to add meeting room support with Skype Room Systems and cloud video interoperability to allow a third-party to connect to Team meetings.

SKYPEAlso, more calling capabilities will be seen such as the ability to use existing

Cisco Case Study of VoIP SupplyCisco System Inc., a worldwide leader in IT and networking, announced yesterday that they have reached a deal to acquire BroadSoft Inc., a communication technologies provider with $1.9 billion net of cash.

partnerThe deal is expected to close in the first quarter of 2018. After that, BroadSoft employees will be folded into Cisco’s UC Technology Group, according to company officials.

BroadSoft offers a range of cloud communication technologies to more than 19 million customers around the world and has partnered with more than 450 telecommunications companies in 80 countries. The deal is believed to accelerate Cisco’s transformation to a more cloud-focused company and add to Cisco’s growing portfolio of communications technologies.…

Earlier this month, Yealink,a global Unified Communication (UC) solution provider, and CyberData, a leading OEM design and manufacturer of IP Endpoints, officially announced the complete integration of the CyberData SIP-enabled h.264 Video Outdoor Intercom p/n 011014 and Intercom with Keypad p/n 011414 with Yealink T58V Smart Media Phone.

yealink-and-cyberdata

“It’s exciting to have the CyberData Video Intercom validated with the T58V, a member of Yealink Gen-next T5 media phone series.” stated Stone Lu, Yealink Vice President. “This integration proves the flexibility and expands the working scenarios of our devices, and customers of CyberData will also find the combined solution beneficial.”

t58vThe CyberData SIP-enabled h.264 Video Outdoor Intercom with Keypad provides secure access settings with video and two-way communication. With this integration, Yealink T58V users can now

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch. Today, we have more new real questions and answers from VoIP users just like you.

 

My phone IP addresses have changed. How do I get them back?

Q: A few of our individual phone IP addresses have changed too and I need help getting them back. 

A: I would hard-boot the system and swap ports in the switch. There’s no reason why