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Recent posts by Ying-Hui on VoIP Insider

My phone IP addresses have changed. How do I get them back?
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Do you have questions about VoIP?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch. Today, we have more new real questions and answers from VoIP users just like you.

 

My phone IP addresses have changed. How do I get them back?

Q: A few of our individual phone IP addresses have changed too and I need help getting them back. 

A: I would hard-boot the system and swap ports in the switch. There’s no reason why …

What does IP PBX stand for?
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what-does-ip-pbx-meanYou may have heard about IP PBX, but what is it exactly? What does it do? Let me tell you all. The acronym “IP PBX” stands for Internet Protocol Private Branch Exchange.

A Private Branch Exchange (PBX) is a telecommunications system that handles the call control functionality of your telephones and fax machines while simultaneously managing your connection to the PSTN. (Publicly Switched Telephone Network).basic-phone-system

This means that it is a telephone system that handles your call control functionality and manages your connection to your telephone service provider through IP technology.

A VoIP Phone system interconnects your telephones, VoIP Phone system and your VoIP service utilizing your existing LAN and WAN infrastructure. See a common setup on the right.

Want to learn more? Download our …

Become an Empowered Sangoma Partner Today!
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sangoma-resellerAre you an OEM, Reseller, Systems Integrator, or the go-to IP provider for your customers? The Empowered by Sangoma Partner Program has exactly the benefits and options to fulfill your clients’ needs and grow your business!

Why Join Sangoma Partner Program?

  • A wide variety of VoIP product portfolios to choose from including FreePBX, PBXact, SIPStation and FoIP Services, etc.
  • Professional Support and Training –  Receive professional support from the same team that is developing the Sangoma PBX platform
  • The industry’s best-engineered, highest quality, IP and UC solutions, supporting “any app, anywhere” for businesses and service providers of all sizes.

As a Sangoma Partner, you will….

  • Get lead referrals and bigger margin (with discounts of 10% to 60%)
  • Access to Sangoma marketing programs
  • Access to introduction

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VoIP Supply is on Instagram Now!
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As of today, VoIP Supply has 300+ YouTube subscribers, 1700+ Facebook fans, 3000+ Linkedin followers and 8500+ Twitter followers! Today, we are expanding our social network to another popular social platform – Instagram!

instagram-1On Instagram, you will get to know a lot about our culture at VoIP Supply, our work environment, and fun team activities! Also, just like all of our other social media channels, Instagram is a place to stay engaged with VoIP Supply and gain important updates about VoIP.

It doesn’t matter if you are a VoIP reseller, a customer, or just a person who wants to get social and have fun, you are welcome to hop on board and get social with us!
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Why follow VoIP Supply’s Instagram?

  • instagram-2Stay on top of

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Can I use Polycom VVX Phones with Digium Switchvox?
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Are you considering to use Polycom Phones with Digium Switchvox but you are worried about the compatibility and other possible issues? Your questions have been heard! Our VoIP experts are here to answer the three frequently asked questions about using Polycom phones with Switchvox. Let’s find out!

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Question 1: Can I use Polycom VVX phones with Switchvox?  

Answer 1: A customer can use Polycom VVX with Switchvox but it’s important to understand the difference in the features they will and will not receive.  

Switchvox customers get the tightest integration when using a Digium Phone as compared to any other phone on the market. The phone applications (contacts, status, call queues, interactive voicemail, voicemail screening, etc.) are just a few of the features that really differentiate …

3 Typical VoIP Adapter Functions
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ht812-ataA VoIP adapter is a device that converts analog voice signals into digital IP packets for transport over an IP network. It plays an important role in the VoIP world. Many VoIP users can’t live without VoIP adapters because they provide the simplest and easiest way to switch to VoIP. Let’s check out some of the typical functions of a VoIP adapter!

There are three primary uses for a VoIP adapters and these are also the most popular applications.

3 Typical Uses for a VoIP Adapter

1#1 VoIP Enabling your traditional telephone

Do you prefer the old telephone that you’ve been using for years and don’t want to switch to a new one? Not a problem. Using an FXS VoIP adapter you will be able …

Sangoma Released New s705 IP Phone with Large Color Display with Wi-Fi & Bluetooth Support!
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It doesn’t matter if you are an entry or executive-level user, Sangoma’s s-Series IP Phones always have the solution that can fulfill your business demands. Especially if you are a FreePBX and PBXact user, you know how easy and fast it is to deploy Sangoma’s IP phones with your system.

sangoma-logoNow, Sangoma is going one step further to roll out the new s705 that will take their executive-level users to the next level. Let’s check out what it is all about!

Large Color Display with Wi-Fi & Bluetooth Support

The new s705 is a 6 SIP accounts IP Phone that boasts a 4.3-inch full-color display and Wi-Fi & Bluetooth connectivity. Targeting exective-level users, the s705 IP phone really draws everyone’s attention with its enhanced network …

Sangoma Introduces Sangoma University with diverse training solutions
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Sangoma, a leading provider of hardware and software components that deliver the best in IP Communication Systems, has been continuously working to improve their hardware and solutions as technology evolves. sangoma-logo

Today, Sangoma accomplished another milestone to introduce Sangoma University to help guide you through all of your Sangoma knowledge needs. In this initial offering, the key topic is PBXact/FreePBX – called PBXact Essentials and the training will be provided to those who wish to learn how to sell and market Sangoma products.

What does Sangoma University offer?

  • Online Technical and Sales Training Videos provide easy, self-paced instructions on Sangoma products, which allow for excellent visibility for people interested in Sangoma solutions.
  • Classroom Technical Training provides direct and in-depth training that ensures full comprehension of the

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Patton Released New SmartNode 4141 Series FXS VoIP Gateway
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Already known as a leader and expert in integrated network access, transmission, IP and Frame Relay technologies, Patton recently announced their new release of the SmartNode 4141 Series FXS VoIP Gateway.

sn-4141The SN4141 Gateway supports up to eight phone or fax calls and is designed for all-IP applications where either old, non-replaceable telephones have to be integrated into a UCC environment. It delivers the legacy phone interfaces, service transparency, and flexible integration required for All-IP networks. Check out some highlighted features below:

  • 8 FXS Analog Interfaces: 2, 4 or 8 FXS interfaces, supporting simultaneous voice or fax calls.
  • Advanced Local Call Switching: Virtual interfaces and routing tables provide industry leading flexibility in call handling programming.
  • Network Monitoring: Embedded PacketSmart Agent for network monitoring and

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AudioCodes Enhances One Voice for Skype for Business
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October 3rd, 2017 – AudioCodes, a leading provider of voice networking solutions, announced their new solution expansions and enhancements for Skype for Business hybrid deployments.audiocode

The expansions and enhancements of AudioCodes One Voice for Skype for Business include IP Phones and room solutions, management capabilities, Microsoft Exchange Online Unified Messaging integration, call recording and CloudBond 365 hybrid and Cloud Connector Edition (CCE) solutions.

The comprehensive suite of voice solutions, products and service is now enhanced with IP Phones and room solutions, AudioCodes X-UM Solution, CloudBond 365, Once Voice Operation Center, Call recording with SmartTAP and other value-added applications.

Read more information here. This is another great breakthrough and integration for AudioCodes. We are thrilled to see more Skype for Business customers benefit from their enhanced …