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Recent posts by Ying-Hui on VoIP Insider

Grandstream GDS3710 IP Video Door System Now ONVIF Certified
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Visit Grandstream PageYesterday, Grandstream announced that their new IP Video Door System, the GDS3710, has passed the ONVIF certification testing. This certification ensures interoperability between the GDS3710 and third party ONVIF-certified recording products, such as Network Video Recorders (NVRs).

gds3710ONVIF (Open Network Video Interface Forum) is an open industry forum that provides and promotes standardized interfaces for effective interoperability of IP-based physical security products. For more information, visit www.onvif.org.

The ONVIF certification allows channel partners, installers, resellers and end users to integrate the GDS3710 with existing ONVIF-compliant video management software, NVRs and Network Attached Storage (NAS) devices.

We are excited to hear this great news and are looking forward to seeing more partners and customers benefit from the GDS3710!…

Popular Wireless IP Phones for WiFi VoIP Calling
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wifi-phones

As we all know, the biggest advantage of using WiFi phones is ease of use. If you know how to use a cellular phone, you are certainly able to learn how to use a WiFi phone quickly. Especially when you are happy with your WLAN the way it is and want to get more use out of it without adding new infrastructures, WiFi phones will be perfect for you.

After all the discussion about the two main types of wireless VoIP phones: DECT and WiFi, and how to select a wireless phone in the previous blog posts, you might be wondering what WiFi phone options are available. So, in this blog post, we will feature our four popular WiFi phones at VoIP Supply. Let’s …

7 Skype for Business Features You Won’t Want to Miss
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skype4bSkype for Business is nothing new to small businesses looking for a basic VoIP system with extremely low rates. You may already know the basic capabilities of Skype for Business such as video/audio calls, instant messages, and file sharing. However, Skype for Business can so a lot more than just that! It also covers a wide range of useful business features that many businesses use every day. Let’s check it out!

7 Skype for Business Features You Won’t Want to Miss

#1 Microsoft Office Suite includes the latest Office applications for your PC and Mac. The suite covers Word, Excel, PowerPoint, Outlook and more. You can easily format or edit information with the right tools and create documents during a meeting.

#2 Click to Join…

VTech ErisTerminal VSP600 DECT Phone Enables Easy Call Transfer
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Recently, we have received an inquiry from one of our customers looking for a solution that provides an easy way to transfer calls. If you have the same demand, you will find this blog post useful!

How to Transfer Callsvtech-vsp600

Most of the DECT/ Wireless/ Cordless solutions on the market allow users to transfer calls through their menu to an extension/number. However, this process takes extra time to go through the menu and select “transfer”. Some cordless phones’ transfer functions are even buried deeply somewhere else, which causes inconvenience to many busy users who need to transfer calls multiple times a day.

Is there s Simple Way to Transfer Calls?

Yes, there is. One possible solution would be using a deskphone instead, as most of …

Snom Opens the Summer Season with an Up to 15% Price Reduction!
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snomThe German-based VoIP manufacturer Snom announced a summer promotion that provides its IP phones at reduced prices of up to 15 percent. This big price drop is from the savings obtained through their partnership with VTech, a Hong Kong-based parent company, which acquired Snom in 2016.

Snom phones will now be manufactured fully by VTech and the savings they gained will be passed onto Snom partners and their customers. The updated reduced price list will be published at the beginning of July and be effective from 6th, July. We will keep you posted!

This is the start of a series of measures that Snom will implement to build closer relationships with existing partners and customers. We look forward to seeing more benefits coming in the …

Mitel 6800 Series SIP Phones Now Certified in Edgewater Networks’ QuickConnect Interoperability Lab
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edgewaterEdgewater Networks announced that they have certified the Mitel 6800 Series SIP Phones with their portfolio of EdgeMarc Intelligent Edges.

This certification shows the interoperability between Mitel 6800 Series and Edgewater Networks’ Intelligent Edges, which includes Mitel 6863i, 6865i, 6867i, 6869i and 6873i and Edgewater Networks EdgeMarc Intelligent Edges and EdgeView Service Control Center.

mitel“The certification process helps service providers and end users deploy the joint Edgewater Networks and Mitel solution with confidence,” says Jennifer Kidd, VP of Business Development and head of the QuickConnect Interoperability Lab for Edgewater Networks.

See more details here.

We are excited to see the seamless cooperation between Mitel IP phones and Edgewater Networks systems and looking forward to see more customers take advantage of this benefit for …

Patton 4114 FXS extension: Where do I set up a PIN paging code?
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Do you have questions about VoIP?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A Series, we have discussed: The Polycom VVX300: Where did the ghost calls come from? Today, we have more new real questions and answers from VoIP users just like you.

Where do I set up a PIN paging code?

Q: We currently have a Patton 4114 FXS extension connected to a Bogen UTI1 for our overhead paging from 3CX. Where do I set up a Pin paging code so that way only my end users can use those extensions?

A: You …

What are Voice Codecs?
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voice-codecsCodecs stands for Coder-Decoder. It is an audio signal converter that compresses your voice into digital form in order to transport it over data networks. Compression is needed to minimize the bandwidth that’s used to transport the voice. Large volumes of calls that connect fit into the largest bandwidth pipes will need to be compressed.

There are many vocoders, differing by the amount of bandwidth they consume, the voice quality they produce, their resiliency to network impairments and license model (free or royalties based) for using them. See a list of the most common VoIP Codecs.

An SBC may receive one vocoder on one side of the call and need to convert it to another vocoder on the other side of the call. This conversion …

How Does a Session Border Controller (SBC) Work?
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how-does-a-sbc-work
A Session Border Controller (SBC) is a powerful back-to-back user agent device that sits at a point of demarcation for SMB and Enterprise businesses to provide services such as call control, security, interoperability and voice optimization. Let’s take a closer look at how a Session Border Controller works to optimize your VoIP performance!

Generally, the main duties of an SBC can be separated into four sections: Topology Hiding, IP Addresses Translation, Encryption and Transcoding, and Classification.

Topology Hiding

An SBC locates in the middle of the call path between a service provider and an IP-PBX. When a call is generated and arrives at an SBC from the PBX, the SBC filters out any sensitive information, so no outside intruders can exploit this information for hacking …

Polycom introduces the Pano – the easiest way to share content
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polycom-logoPolycom introduces their new content sharing system: Pano. This is a new system that allows anyone to share up to four streams of simultaneous content in a meeting from any device. Users can connect Polycom Pano to any display to enable wireless content sharing from desktops, tablets, smartphones and more!

Polycom Pano is equipped with security safeguards to ensure privacy. It makes content sharing an easy piece and works with any existing video equipment so it’s really easy to add on to an existing conference room.

“Customers have told us that they struggle to share information in meetings – too much time is wasted trying to find the right adapter or cord for whatever computer or device they have,” said Mary McDowell, Chief Executive Officer, …