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Recent posts by Ying-Hui on VoIP Insider

5 Ways VTech-Snom Can Help Your Business Overcome Communication Challenges
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When it comes to cordless telephones, VTech is second to none. Leveraging their global experience in telephony, engineering, and manufacturing with the technical expertise of Snom, VTech delivers innovative and diverse product lines.

VTech does more than just manufacturing business phones. They improve your business communications. But don’t take our word for it. Check out the five ways VTech can help your business overcome communication challenges.

1. Vertically-Integrated Infrastructure

The VTech global team of more than 1,500 R&D professionals continually innovate VTech and Snom products. Through state-of-the-art research, engineering and global design influence, VTech delivers high-quality products to customers at affordable prices.

2. Versatile Product Portfolio

From small offices to enterprise level corporations, VTech has the ideal solution to satisfy your requirements. Known for easy-to-use …

7 Skype Tips and Tricks You Didn’t Know
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hotlineSkype is nothing new to most of us. We all love how simple and straightforward Skype is. It probably only takes you less than 30 minutes from downloading to dialing your first call through Skype.

You think you already know all about Skype? Well, there might still be some features that will surprise you! Check out the 7 Skype tips and tricks in this post to see what they are!
 

#1 How to Make Calls from Skype Contact Listskype-5

Do you know you can start a Skype call by double-clicking on a contact? Here’s how:

  1. Click Tools >> Options >> General Settings
  2. Check the box: When I double-click on a contact start a call

Pretty easy, huh?
 

#2 How to Hide or Show …

VTech and German-based Snom Create Powerful Communication Solutions
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vtech-snomVTech IP PhonesVTech Communications, Inc.is no stranger to the Voice over Internet. As a global leader in electronic learning products and the world cordless telephones, VTech constantly grows and improves customers and partners.

After VTech acquired Snom Technology GmbH, the world’s first and leading brand of enterprise, the two companies have become stronger and more powerful than ever in the areas of hardware, software development, telephony R&D, and operational efficiency.

snom VoIP Phones and accessoriesSnom and VTech operate separately to take full advantages of the two companies’ strengths as well as to create a powerhouse team. Together, with the global experience of Snom in VoIP telephony and technical support, and with the operational capability and state-of-the-art design of VTech, the two companies have strengthened their product portfolios and technological leadership …

Digium Released NEW E-Series Switchvox Appliances and Subscription Changes
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August 1st, 2017, Digium announced the release of their new E-Series Switchvox appliances and subscription changes.

Targeting small to medium businesses, Digium’s new E-Series Switchvox appliances are built with less operational complexity and better value at an even lower price. The Switchvox E-Series includes the E510, the E520, the E530 and the E540. Let’s see what all the buzz is about!

new-appliances

Up to 500 Users and 200 Concurrent Calls

If you have ever used any of the older versions of the Switchvox appliances, you will tell the difference right away. The E-Series are all SIP only appliances with up to 600 supported phones, 200 concurrent calls, and 200 conference users. Much powerful and flexible than before.

Less Weight, Lower Price

Comparing to …

NEW Patton Academy: Obtain Patton Training and Certification Anywhere, Anytime!
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No time to learn about Patton? That’s not an excuse anymore! Now you can get Patton training and certification anywhere, anytime at your own pace!patton-logo

Patton is now launching the new Patton Academy for their Partners to learn about Patton products and services and get hands-on practices online! Any Patton Partner can learn how to install, configure, and operate Patton SmartNode, Copperlink and other products based on the Trinity OS.

Get started and earn your Patton Certified Voice Professional (PCVP) and Patton Certified Voice Expert (PCVE) credential today! Enroll in course number one and order your training kit for the hands-on exercises here: https://www.patton.com/academy/…

Can I Use Grandstream UCM6208 as a Backup for UCM6108?
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Do you have questions about VoIP?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is the Default Password for the Grandstream UCM6204? Today, we have more new real questions and answers from VoIP users just like you.  

Can I Use UCM6208 as a Backup for UCM6108?ucm6208

Q: I have a UCM6108 and I want a UCM6208 as a backup. Is it easy to clone the configuration from the UCM6108 and transfer it over?

A: Yes, this will work as long as both systems are on the same firmware versions. …

Register and Attend VoIP Supply Partner Program Webinars to Win a $200 Gift Certificate to VoIP Supply!
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The VoIP Supply Partner Program is designed to assist all of our valued partners who want to offer perfect telecommunications solutions to their clients. Whether you are looking for an opportunity to grow your business exponentially or to bring in additional income, we have the right resources to help you reach your goals!

To better assist our partners, VoIP Supply is hosting four Partner Program Webinars starting on August 16th, 2 pm. Join our webinar to explore our new partner portal and sign up to sell hosted VoIP through the CloudSpan MarketPlace! Reserve your seat now!

You will also have the chance to win a $200 Gift Certificate to VoIP Supply! Must register and attend to be eligible. One winner for each webinar. We …

Yamaha YVC-1000MS USB Audio System is Now Skype for Business Certified!
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Are you using Skype for Business? Good news! Yamaha announced that their YVC-1000MS UC Microphone & Speaker System has now been certified with Skype for Business. This certification will ensure a seamless interoperation with Skype for Business applications.SKYPE

The Yamaha YVC-1000 is the latest UC communications device from Yamaha. It provides the best quality and most realistic sound, with volume levels up to 95dB. It also provides the user with HVAD (Human Voice Activity Detection) capabilities by filtering out noise automatically and only allowing for the human voices to be heard.

The YVC-1000 supports diverse connectivity in multiple ways:yvc1000

  • USB to PC – to support web conferencing
  • Bluetooth to Smartphone – to support teleconferencing
  • Audio In/Out to the Video Conference System – to

    • …

Buffalo Business First Featured VoIP Supply’s Cool Office Lifestyle
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vs_office1Amherst, NY – VoIP Supply’s office was featured by Buffalo Business First as a cool office in the Western New York area, highlighting its full-sized kitchen, the entertaining lounge area as well as the two gym areas with a shower!

Walking through VoIP Supply’s front door, a bowl of candies puts some smiles on the employee’s faces. Every Monday, the company starts with an all-staff meeting on the “lawn”, a bright green carpet that looks and feels like grass. Aside from discussing the business goals and performance, the employee of the week is selected to play a Plinko game for prizes including beer, gift cards, and paid time off.

After the office remodeling about two years ago, VoIP Supply’s workplace was brightened up with vibrant …

Bicom System Certified Interoperability with VTech ErisTerminal SIP Phones
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bicom-logoJuly 12th, 2017 – Bicom Systems announced that they have completed the certification of four ErisTerminal SIP phones with VTech Communications, Inc. This certification guarantees full interoperability of four VTecg ErisTerminal SIP phones with Bicom System’s upcoming release of PBXware 4.1.2 including:

“Our diverse product portfolio scales from small offices to enterprise level corporations,” said Ernie Levenson, President of VTech Communications, Inc.. “We’re excited PBXware users will have access to a wide range of offerings that add flexibility and increase productivity in the workplace.”

We are excited to see this great cooperation between Bicom System and VTech Communications. Look forward to seeing how this …