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Recent posts by Ying-Hui on VoIP Insider

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Cost saving is one of the main reasons for many businesses and enterprises to move to VoIP. For businesses that deploy SIP trunks, it may be tempting to cut corners by using lower cost network elements, or by omitting some devices they considered “non-essential” but nice-to-have.

One question we often hear is “Why can’t I just connect my IP Phone or IP PBX to a SIP trunk?” Well, to answer that question, let’s take a look at the risks you are exposed to without an extra protection.

Issue #1 – Security

You may encounter unexpected high phone bills. According to the Communications Fraud Control Association (CFCA) report, the Internet-based toll fraud cost small business victims $6.08 billion in 2015. Hacking, spamming, and tampering are difficult …

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Fast-food chains typically experience a 10 to 50% boost in sales after installing digital menu boards. – According to Digital SignageToday. Among quick-service restaurants (QSRs) studied, 11% achieved payback on their investment within 6 months and another 30% within 12 months.

The use of small-screen digital displays is growing. However, implementing new digital signage comes with a few challenges. Luckily, the CopperLink PoE Ethernet Extender kits (CL 1101) from Patton Electronics has the solutions. Let’s focus on the top three challenges: Cost, Distance, and Infrastructure.

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Challenge One: Cost

To deliver requisite electrical power to the desired signage location, AC power construction may be required: opening walls, digging into the pavement, running the wiring, installing power connections, and then cleaning up the mess. This process can …

t5-series

Yealink’s T5 media phone series made their global debut at the 2017 Channel Partners Conference and Expo. This series includes the T58V/A, the T56A, the T54S, the T52S and one Expansion Module.

Designed for multiple usage scenarios, the Yealink T5 media phone series provides businesses of all sizes with an all-in-one solution that is fully scalable and flexible. Let me walk you through all the models!

features

First, let’s look at some highlights of the T5 Series:

  • Enriched Features and Improved Productivity: The entire T5 Series is loaded with a full range of features including up to 15 SIP accounts, dual port GigE, built-in Bluetooth, Wi-Fi connectivity, USB headset and color-screen expansion support.
  • Two-megapixel Adjustable Camera and Screen: The T58V features a two-megapixel adjustable camera and

VoIP Supply is more than just an e-tailer. As the first B corporation in WNY, VoIP Supply is not just dedicated to providing the best quality of VoIP products and services to our customers but also committed to being a responsible business to our customers, employees, local community, and environments around us.

Last week, we participated in the UB Real Experience and Leadership Mentoring (REALM) Program to introduce UB students into our daily working environment.

About UB REALM Program

The REALM program is designed to help UB students bridge the gap between their education/ and the real business environment. It is a full-day program that lets students shadow a professional in Buffalo-Niagara region or New York City metro area held each semester.

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Meet with …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Grandstream DP750 Ringing Stopped Working. What Can I Do?
. Today, we have more new real questions and answers from VoIP users just like you.  

When I try to edit in the web interface it claims local file has higher priority…

Q: These phones were provisioned for intermedia. We changed from 3-digit to 4 digit extensions and all the settings for each phone’s line 1 in regards to message center are wrong. When I try

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Are you using or selling Grandstream’s GWN WiFi products? If yes, you may be excited to hear this!

Grandstream is looking for ideal candidates with extensive experience in the WiFi Networking industry to test their new outdoor long-range WiFi Access Point (AP). This new WiFi AP will be a new addition to their existing line of wireless networking products: the GWN series. Check out some features you can expect:

  • Wave 2 802.11ac WiFi AP with 2×2:2 MU-MIMO and beam forming technology
  • Dual-band wireless throughput of up to 1.27Gbps with coverage range of up to 275 meters
  • Dual Gigabit network ports with PoE (802.3af) and Kensington security lock
  • Supports up to 16 SSID per radio and 450+ concurrent clients per AP
  • Waterproof and extreme

Feel trapped by the limited distance of your Ethernet? Always have to relocate your device from a perfect spot because the Ethernet and power outlet are out of your reach? Thanks to the CopperLink 1101 PoE Ethernet Extender, you can finally say goodbye to those days and welcome a new level of flexibility!

If you are using a standard Ethernet, you may have noticed that there’s a 328ft (100m) distance limitation that restricts location options fro device installation. It also requires CAT 5 cabling or better, which often leads to installing new cabling infrastructure that may involve tearing into walls, ceilings, or worse.

The flexibility of device location makes a huge difference when it comes to such applications as building security or hospital monitoring. And …

grandstream-logoThe VoIP Supply team gets a lot of questions from VoIP users over time. Lately, we have received some about Grandstream Affinity. What is Granstream Affinity? How can Grandstream customers benefit from it? Let’s find out together.

 

What is Grandstream Affinity?

Grandstream Affinity is a free application that links your computer and the GXP endpoint in one Computer Telephony Integration (CTI) solution. This is publicly available for anyone to use and download.

grandstream-affinityIt is utilized to connect between a computer and phone and increase call efficiency and overall work productivity. Users gain access to smooth call management with the Grandstream GXP2100 and GXP1700 series phones via desktop running Grandstream Affinity.

Grandstream Affinity features powerful call management (e.g. call control, such as call hold, do …

school
Managing schools can be challenging without a right communications solution. Sangoma provides modern UC phone systems that not only increase faculty productivity but also build a more secure learning environment for students. See how you can bring parents, student & teachers together effortlessly within your school premises by leveraging the top 12 UC features Sangoma provides!

#1 Hotdesking – Teachers can log into any phone and have all their features follow them.

#2 Phone Apps – Over 13 phone apps available for staff and teachers to utilize the graphical display for features like Follow-me, Call-forward, Call Flow Control, and more.

#3 User Control Panel (UCP) – Check voicemails and set up conference calls with your own unified control panel.

#4 One Extensions – Log in …

If you are a Toshiba Phone system user, you must have already heard that Toshiba has stepped out of telecommunication industry and suggested their customers look for new service providers to replace and suppor their systems.

Switching to a new phone system may sound overwhelming; however, it’s also a great opportunity to upgrade your communications system and take your business to the next level! Today, we are going to introduce you to a popular Toshiba replacement for small to medium businesses – Digium Switchvox SMB Systems.

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Take Advantage of Switchvox SMB Systems

Tailored to small and medium businesses, Switchvox systems are designed to be easy-to-use, rich-loaded, and cost effective. With Digium Switchvox, you are in control of your most important asset in business, your