How to turn Sangoma PBXact into an efficient hotel system

April 22, 2022 by Ying-Hui Chen

Did you know that you can easily turn your Sangoma PBXact into an efficient hotel system? In this month’s Sangoma webinar, we focused on Sangoma’s hospitality solutions. Let us walk you through the basics in this quick webinar recap:

Download the presentation slides here to learn more!

Sangoma Property Management (SPM)

Sangoma Property Management (SPM) is a stand alone module for hotels without PMS. This module is fully integrated into PBXact and staff can access it through the UCP panel they already have today. 

Check out some of the key features:

  • Customized dashboard in UCP
  • Reservations 
  • Check in/Check out 
  • Room Transfer 
  • Automatic wake up calls 
  • Minibar 
  • Billing 
  • Reporting

Sangoma Oracle Connector Module

SPM works in tandem with Oracle Connector. Oracle Connector module allows direct communications between an Oracle PMS and Snagoma PBXact, providing superior customer service and reducing costs. 

Oracle Connector Features:

  • Requires SPM Module 
  • Integrate your PBX with Oracle 
  • Wake up calls 
  • Room status changes 
  • Send messages to guests 
  • Consult expenses/billing (telephone, mini bar, lobby bar, room service, etc.) 
  • Send message to front desk/housekeeping (towels, TV not working, no hot water, etc.)
  • Checkout and pay
  • Automate Processes 
    • Guest checks in, info is sent to PMS 
    • PMS sends info to PBX about guest 
    • Calls are now enabled for that room 
    • Interactions between guest activities and PMS are now synchronized

Sangoma PMS Integrations

The PMS Integrations communicate between the PMS and PBXact systems. Check out these key features:

More hospitality solution features await your exploration! Visit our website to learn more or simply give us a call at 1-8001-398-8647 and our team will be happy to help you find the right solution for you.

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