Are you looking for an affordable and feature-rich hosted VoIP service? Consider Switchvox Cloud by Digium, a cloud-based Unified Communications (UC) solution for small and medium-sized businesses searching for enterprise-class features at an affordable price!  

Why Switchvox Cloud by Digium?

Switchvox Cloud is more than just a hosted IP PBX; it is a full-featured, affordably priced UC cloud solution, starting at only $12.99 per user!

Switchvox Cloud is based on Digium’s award-winning Switchvox business phone system. Users enjoy the same features and flexibility of the premises-based Switchvox phone system but, this time, in the Cloud.

Don’t have that many users? No a problem. Switchvox Cloud features are easily accessible to businesses with as few as five users or even with hundreds of users!

What’s Included in Switchvox Cloud?

With Switchvox Cloud, you have access to mobility, call queues, voicemail, unified messaging, presence, chat, IVRs, integration with Salesforce CRM, monitoring, reporting, on-demand recording, and more!

  • Dedicated local number (DID) per extension
  • Unlimited local and long distance calling per extension
  • Unlimited extension-to-extension calling
  • HD Voice
  • Personalized Switchboard for every user
  • Mobile device support
  • Call Queues
  • Visual Voicemail
  • Detailed reporting
  • Conference calling
  • IVR and auto-attendant
  • See a full list of features here.

Best of all, all of the features are included with no additional licensing fees, which makes Switchvox Cloud the best choice for your hosted solution!

Download the Switchvox Cloud Brochure

Where to Start with Switchvox Cloud?

The Switchvox Cloud offers two flexible pricing options to fit any business need. The metered plans start at $12.99 per user and the unlimited plans start at $29 per user.

Not sure if the Switchvox Cloud is what you need? Try it completely risk-free for 30 days! Contact one of our VoIP consultants at 1-800-398-8647 today for more details.
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Digium’s A-Series is a line of Asterisk-based deskphone systems designed with high-quality components. The A-Series includes 4 IP Phones: the A20, the A22, the A25, and the A30. Each model includes a full-color display, HD Voice, and multi-line functionality. Let’s take a closer look at them with Marc in the video below:

Entry Level A-Series VoIP Phones: The A20 vs The A22

Digium A20 IP Phone is an entry-level value phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100BASE-T network ports. If the phone is going to be standalone, the A20 is all you need for any kinds of voice communication.

  • 2.8 inch backlit color LCD display
  • 2 line appearance keys
  • 1 feature key
  • 4 context-sensitive soft keys
  • 5-way navigation controller

The Digium A22 is another great choice for entry-level professionals. Very similar to the A20, the A22 supports  2 line registrations, 1 feature key, a 2.8-inch full-color display, and PoE. The main difference between the two entry-level phones is that the A22 supports a Gigabit port while the A20 only supports a 10/100 port. If you are connecting your PC to your phone, you will want to consider the A22 Gigabit IP phone!

  • 2.8 inch backlit color LCD display
  • 2 line appearance keys
  • 1 feature key
  • 4 context-sensitive soft keys

 

Mid-Level Professional VoIP Phone: The A25

If you are looking for a mid-level VoIP phone with more support, the A25 Gigabit phone can fit in just right! The A25 also gives you a Gigabit port like the A22 but it comes with a couple more advanced features. The A25 comes with 4 line registrations, two full-color displays, 6 Rapid Dial/Busy Lamp Field (BLF) keys with up to 30 contacts, PoE, and 10/100/1000BASE-T network ports.

  • 2.8 inch backlit color main LCD display
  • 2.4 inch backlit color BLF screen LCD display
  • 4 line appearance keys
  • 6 Rapid Dial keys, up to 30 BLF entries
  • 5 feature key

Executive-Level, Gigabit VoIP Phone: the A30

Now let’s move on to the top level VoIP phone of the A-Series – the A30. Designed for executive-level users, the A30 offers a 4.3-inch full-color display which is a little larger than other predecessors, 6 line registrations, 10 Rapid Dial/Busy Lamp Field (BLF) keys with up to 45 contacts, Power over Ethernet (PoE), and also 10/100/1000BASE-T network ports.

  • 4.3 inch backlit color LCD display
  • 6 line appearance keys
  • 10 Rapid Dial keys, up to 45 BLF entries
  • 7 feature key
  • 4 context-sensitive soft keys

Check out a summary chart of the Digium A-Series phones:

See Digium A-Series Datasheet

See Digium A-Series User Guide

So there you have it! The Digium A-Series phones are attractive, professional looking VoIP phones built specifically for Asterisk. You won’t want to miss them! Check out the product page to learn more or call our VoIP experts at 1-800-398-8647 today!

Do you have one of these A-series phones? What do you think about Digium’s new A-Series phones? Share with us!

Shop the A-Series

The fans have spoken! Digium’s new A30 IP Phone has been voted as the winner of 2018 March Mayhem!

Digium A30 Executive-Level Gigabit Phone with 5 Line Registrations

Digium’s A30 is part of Digium’s new A-Series Asterisk IP phones. The A30 is a 6-line VoIP phone designed for executive users who desire a personalized communication solution while sticking to a budget.

Addition to the standard features such as call waiting, call transfer and auto answer, the A30 is also equipped with a beautiful full-color LCD display, a scroll key for accessing up to 45 accounts, and 2 switched 10/100/1000 Mbps Ethernet ports. A perfect model for your most demanding users who require gigabit networking!

Click to learn more about the A30 here.

The A30 is truly a ”budget-friendly, without compromising quality” VoIP phone! Congratulations to Digium on winning this year’s March Mayhem! We are excited to see more customers benefit from this new unit in the near future.

Are you searching for an analog gateway that simply works? Look no further! Digium’s new 8-port analog gateway series can be your perfect match!

The GA080 gateway series is available in 3 separate analog loop-start configurations to help you build the most powerful and intuitive VoIP phone system. The available models are:

 

Intuitive Point-and-click Graphical User Interface (GUI)

Digium’s analog gateways provide the best value for connecting disparate topologies of traditional telephony to SIP. The Asterisk-based VoIP gateway software is managed through Digium’s Graphical User Interface (GUI) to enable easy navigation and effortless setup. You will be able to get your VoIP system up and running in no time!

 

Cost-Effective, Robust Analog Gateways

The GA080 gateway series is built to last with no moving parts so the analog gateways can be deployed in the toughest environments. They provide proven reliability with just a fraction of the cost of other competing gateways on the market! The application program interface (API) and the easy setup process reduce your administration and troubleshooting costs whether you are a small business or a large enterprise.

That’s not all! Digium’s analog gateways have more robust features to offer at a competitive price. Explore more with the helpful datasheet and e-book!

Download Digium VoIP Gateway datasheet

Download Digium VoIP Gateway E-Book

Unique features:

  • Easy-to-navigate GUI
  • Intelligent call routing
  • Fax and modern support
  • No moving parts
  • Remote configuration and software download
  • Cost-effective
  • Low power consumption
  • Octasic DSP processor

“I have been representing the Digium brand here at VoIP Supply for over two years now and I have nothing but great things to say about the brand and products. ” They are a very responsive company and I give them two thumbs up and highly recommend trying out their products.” – Youleidy Vega, Senior Product Specialist at VoIP Supply

Have questions? Contact our VoIP experts at 1-800-398-8647 today to learn more about how your business can take advantage of Digium’s VoIP gateways!

Digium, the Asterisk Company, unveiled the A-Series IP phones at the ITExpo 2018 today! The This new series is a line of affordable desk phones for Asterisk-based systems.

These new VoIP phones are designed with the best value and high-quality components for budget-minded Asterisk users. The price point starts as low as US$59, each model includes a full-color display, HD Voice, and multi-line functionality.  

The A-Series IP phones for Asterisk are the highest quality VoIP phones for the price and are backed by Digium, the creator, sponsor, and maintainer of the Asterisk project.

“Asterisk, the world’s most popular open source communications platform, is used by developers to create sophisticated, custom communications solutions, and low- or no-cost alternatives to proprietary phone systems. These systems often require budget-friendly IP phones, and the new A-Series phones for Asterisk fulfill that need,” said Charlie Wilson, director of developer products at Digium.

This new Digium A-Series VoIP phones for Asterisk include:

  • A30 – An executive-level gigabit phone with a 4.3-inch full-color display, 6 line registrations, 10 Rapid Dial/Busy Lamp Field (BLF) keys with up to 45 contacts, Power over Ethernet (PoE), and 10/100/1000BASE-T network ports.
  • A25 – A mid-level gigabit phone with two full-color displays, 4 line registrations, 6 Rapid Dial/Busy Lamp Field (BLF) keys with up to 30 contacts, Power over Ethernet (PoE), and 10/100/1000BASE-T network ports.
  • A22 – An entry-level gigabit phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100/1000BASE-T network ports.
  • A20 – An entry-level value phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100BASE-T network ports.

Stay tuned for more details!

“As a Digium partner, we are very excited to hear that they will be adding these new phones to their product line. These additional phones will broaden Digium’s portfolio in the competitive VoIP industry, giving them a stronger foothold in the market. “ – Paula Griffo, President, and CFO of VoIP Supply

Are you considering to use Polycom Phones with Digium Switchvox but you are worried about the compatibility and other possible issues? Your questions have been heard! Our VoIP experts are here to answer the three frequently asked questions about using Polycom phones with Switchvox. Let’s find out!

banner-polycom-with-switchvox

Question 1: Can I use Polycom VVX phones with Switchvox?  

Answer 1: A customer can use Polycom VVX with Switchvox but it’s important to understand the difference in the features they will and will not receive.  

Switchvox customers get the tightest integration when using a Digium Phone as compared to any other phone on the market. The phone applications (contacts, status, call queues, interactive voicemail, voicemail screening, etc.) are just a few of the features that really differentiate a Digium phone compared to other SIP phones.

See this video below that highlights some of the Digium Phone features under 2 minutes:  

For example, the status, presence and contacts apps, will save you an enormous amount of time on a daily basis.  You can press the contacts soft key on my D65 and start typing a name and immediately able to see the status/presence indicator of the person you are trying to reach.

Question 2: Do I need to add the Polycom feature pack to the order?

Answer 2: The Switchvox Polycom Phone Feature Pack enables easier configuration and greater flexibility and control for users and admins.  However, as Digium continues to roll out new integration and features, there is no guarantee that the Polycom phones will support the features.   

Today, the Polycom Phone Feature Pack enables features such as distinctive ringtones, you can enable or disable the missed call notifications, etc. More detail on Phone Feature Packs can be found here.

Question 3: If I have valid licenses and use Polycom phones, will I get full support from Digium?

Answer 3: Digium doesn’t support the Polycom phone (hardware).  However, Digium tech support will assist with answering questions related to the configuration/setup of an eligible Polycom phone when using a Switchvox Polycom Phone Feature Pack.  

More questions about Polycom phones, Digium phones, and Switchvox? Call one of our VoIP experts at 1-800-398-8647 today!

 

digium-home-page-banner

August 1st, 2017, Digium announced the release of their new E-Series Switchvox appliances and subscription changes.

Targeting small to medium businesses, Digium’s new E-Series Switchvox appliances are built with less operational complexity and better value at an even lower price. The Switchvox E-Series includes the E510, the E520, the E530 and the E540. Let’s see what all the buzz is about!

new-appliances

Up to 500 Users and 200 Concurrent Calls

If you have ever used any of the older versions of the Switchvox appliances, you will tell the difference right away. The E-Series are all SIP only appliances with up to 600 supported phones, 200 concurrent calls, and 200 conference users. Much powerful and flexible than before.

Less Weight, Lower Price

Comparing to the older, smallest versions of the Switchvox appliances, the Switchvox 80 and the Switchvox 310, the E510 is much lighter (less than 2 lbs) and can easily fit in your backpack. What’s even better is that you can get the E510 for less-than-half the price of the Switchvox 310. It comes with no bundled registration code (hardware only) and pre-installed Switchvox software.

The next level up, the E520 appliance also supports more concurrent calls and conference users (up to 100) than its counterparts with only 6 pounds of weight at a much lower price. The E-Series appliances are the first ever Switchvox appliances that are powered by Dell hardware. Check out how the E520 and E530 compare to the older Switchvox 310 and the Switchvox 360 models in the charts below!

e520-comparison

iDRAC8 Enterprise with Lifecycle Controller

The E530 and E540 support up to 600 phones and up to 200 concurrent calls. They are also Dell-based appliances with less than 24 lbs weight at a much affordable price. These two models are equipped with the iDRAC8 Enterprise with Lifecycle Controller with no additional costs, allowing you to monitor, maintain, and update your units easily.

e530-comparison

Where Can I Purchase the E-Series?

The E-Series Switchvox Appliances are now available for purchase on VoIP Supply’s website. Visit our Siwtchvox product page to learn more about the new appliances or simply call our VoIP experts at 1-800-398-8647 today for more details!

Subscription Changes

The other big announcement today is Digium’s support subscription changes. Digium previously had four main support levels (Silver, Gold, Platinum, and Titanium), +Virtual as well as Maintenance. These are sold by a single user, 5-user, 25-user, and 100-user pack.

switchvox-support-levels

Gold Subscriptions
Originally, Digium announced that on October 1, 2017, current Gold Switchvox subscriptions would no longer be available for renewal. They have amended that policy to the following:

  • Customers with current Gold subscription will be grandfathered into the Legacy Gold support level and can continue to renew their support by purchasing Gold renewals and system maintenance beyond October 1, 2017
  • Legacy Gold customers will also be able to add additional subscriptions to their existing Gold systems.
  • Any customer buying a completely new system will be purchasing under the current pricing model rolled out on August 1, 2017, which only allows for Platinum and Titanium Subscriptions

Silver Subscriptions
Silver subscriptions are end of life. Our earlier communication was that Silver customers would be upgraded for free to Gold support by purchasing Gold renewals and system maintenance by September 30, 2017. As a result of initial customer feedback, Digium will be revising our policy to the following:

  • Silver is end of life, but a Silver customer can upgrade to Gold for free beyond October 1, 2017.
  • Optionally, Silver customers can opt for 24/7 support and upgrade to Platinum for a small fee per user. Platinum does not require a yearly maintenance fee (previously $500 per system), so for many customers, this will be the preferred, most cost-effective route.
  • Silver customers upgrading to Gold will be able to renew and add subscriptions per the details above.
  • Any customer buying a completely new system will be purchasing under the current pricing model rolled out on August 1, 2017, which only allows for Platinum and Titanium Subscriptions
  • Shop NEW E-Series Appliances!

    After a long wait time, the headset you ordered has finally arrived. You can’t wait to open the box and try it with your VoIP phone but only find that it doesn’t work with your phone!

    Urgh…..how frustrating.  Luckily, your apprehension has been heard!

     

    a-guide-to-voip-headset-and-phone-compatibility-2The VoIP Supply team has created a comprehensive VoIP Phone & Headset Compatibility Guide to lead you to your right solutions within seconds. This guide covers top brands of VoIP phones and headsets including Grandstream, Cisco, Polycom, Sangoma, Yealink, Snom, Mitel, Digium, Jabra, Plantronics, Sennheiser, and VXi. Best of all, it’s FREE to download! Check it out today.

    • Learn the compatibility of IP phones and headsets
    • Explore ways of connectivity between IP phones and headsets
    • Learn product options for VoIP phones and headsets
    • Gain valuable insights to make the right purchase decision!

    Fill out the form below to download:



    school-picFrederick Bird Primary School is a larger-than-average primary school opened in 1905 in the inner city community of Coventry, UK, serving over 720 pupils from diverse cultural backgrounds. In order to keep up with several infrastructure rebuilds and extensions over the years, Frederick Bird has been relentlessly maintaining and updating their learning environment to provide the best education and welfare to each and every child in the school.

    The Challenge

    Frederick Bird’s old phone system had a long history and was outdated. It became expensive to maintain and difficult to make any changes to the system (e.g. move an extension). The running costs of the old system were high with multiple ISDN line rentals and ISDN call charges and upgrading the old phone system was not cost effective. Therefore, the school determined that they needed a new system that was not only more cost effective, but also easier to administer and deploy. To accommodate the newly built extension, the Frederick Bird School needed to modernize their phone system.

    The Solution

    Digium The Asterisk Company LogoAfter extensive research by Danny O’Grady of Coventry City Council and Micheal Cross, IT Manager of Frederick Bird Primary School, the Digium Switchvox system was selected as providing the best value given its rich functionality. Frederick Bird chose Digium IP phones for easy deployment with existing CAT5 infrastructure. They deployed D70s for the front-office staff and D40s for the rest of the school.

    “Having the ability to join the front-office pool (as an agent) simply by pressing one button”, said Tara Taylor, Business Manager, “was particularly useful, especially during school holidays when front office staff is on leave.”

    case-study-digium

    The Results

    Following the rollout of the new system and initial training of front office staff by Daconi, new features have slowly been introduced. The useful functions of the new system that the school staff already benefits from include voicemail-to-text, incoming faxes are automatically emailed to staff, customizable address books/ handsets, and more.

    Looking at the bigger picture, Frederick Bird School has saved the operating costs by replacing three ISDN2 rentals with one broadband rental, retaining the PSTN line for the broadband, fax, and as a voice backup. Office space was also saved by using Switchvox to terminate fax calls instead of dedicated fax equipment. Savings on call charges were also made by using an independent SIP provider.

    Extending the use of the free Softphone apps for iPhone and Android phones and making use of Switchvox’s messaging capabilities to enhance communication, are the next possible steps that Frederick Bird is planning in the near future.

    Download the Case Study Here

    Digium Switchvox LogoWith Switchvox, it’s more than just the call, it’s about solving all your business challenges with a comprehensive UC solution. Now, Digium’s Switchvox applications are extending the power of Switchvox even further!

    You don’t need to be a developer to enjoy the benefits of application integration. Plus, all the applications are FREE. Switchvox applications create a seamless, efficient communications solution for every business. Try them all today!

    #1 Switchvox Softphone app for Android and iOS

    Your employees can now use their mobile devices for advanced communications, enjoying the flexibility they need to work anywhere. Check out some of the enterprise-class UC features:

    • Send and receive calls, just like you’re at your desk
    • Keep your private number private; callers see only your desk phone number
    • Make extension-to-extension calls
    • Advanced Call Control – Such as 3-way calling, transfer, hold, and more
    • Real-time Status/ User Presence
    • Connect over WiFi, 4G or LTE

    Learn More

    #2 Switchvox for Salesforce

    Take advantage of the Salesforce and Switchvox integration that allows you to be more efficient right from within the Salesforce interface. Users can click-to-dial within records, display matching records during incoming calls, log calls directly, and easily update their Switchvox status – all without leaving Salesforce. Check out the video below!

    Learn More

    #3 Switchvox for Outlook

    If you are an outlook user, you can now connect with your Outlook contacts easily. Dial a phone number from within Outlook and receive a desktop notification for incoming calls that includes the caller’s contact information, allowing you to personalize your greeting to match your contact and build relationships that last.

    Learn More

    #4 Switchvox Dial for Chrome and Firefox

    Want to call a number on a website without manually enter the number into your phone? Not a problem. With this application you can dial any phone number directly from their browser with the click of a button, creating more efficient workflows. Switchvox Dial works on any web page and with all popular web applications (ex: Gmail, LinkIn, Outlook/Office365). Also enjoy the following features:

    Automatically Find and Highlight all phone numbers in the current web page

    • Dial any phone number with three simple steps, select the phone number, right-click and choose dial
    • Simple redial, even if you’ve already left the web page
    • Dial your Switchvox contacts without opening the Switchboard

    Learn More

    Are you using any of the Digium’s Switchvox applications? Which one do you find most useful?