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Joe's Blog Posts

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Hi I'm Joe Shanahan, Sr. Account Executive here at VoIP Supply. I am one of the longest tenured employees at the company and have been helping customers and developing lasting relationships since May of 2005.

During my time here I have acquired a great deal of knowledge and expertise in all things VoIP and the telecommunications industry in general.

I get tremendous satisfaction in working with customers each day and knowing that by providing my assistance I am helping their businesses be more profitable by ensuring that they have the phone system and hardware that is the best fit for their individual needs.

Prior to coming to work at VoIP Supply I was an educator for 17 years and have been able to transition my teaching experience into my role as an Account Executive.


Since joining the VoIP Supply sales staff while the company was still in its relative infancy, I have experienced most every situation and scenario one might encounter in the VoIP world.

As the industry has moved from early adopter status in the early to mid-2000's, to more of a mainstream technology today, my ability to troubleshoot issues and develop solutions for all types of businesses and applications has grown exponentially.

While working with customers on a day to day basis has been my main role, I have also contributed to VoIP Supply's VoIP Insider Blog with many insightful and detailed product posts that can be seen on our website today.


  • Digium Certified Sales Professionals
  • Polycom Video Qualified Sales Representative
  • Polycom Video Pre-Sales Technical Representative
  • Cisco Small Business Voice
  • Cisco Small Business Networking

In-house Trainings

I have completed in-house trainings from most all of our top vendors, including:

  • Polycom
  • Cisco
  • Grandstream
  • Aastra
  • Snom
  • Yealink
  • Digium
  • Switchvox
  • Jabra
  • Plantronics
  • Patton
  • 3CX
  • ClearOne
  • Phoenix Audio
  • Netgear
  • Konftel
  • Rhino
  • Rockbochs
  • trixbox
  • Sangoma
  • Xorcom
  • Audiocodes


  • VoIP Supply Quota Club
  • Sangoma Sales Contest Winner 2008
  • Aastra Sales Contest Winner 2010


During the off hours when I am not in the office and working with customers, I am usually involved in some form of activity with one or more of my 3 children.

In the little time that is left when there are no work or kid related activities going on I enjoy following the 2 major sports teams in Buffalo, the Bills and the Sabres. I am also the lead singer of a local rock and roll band, and like to spend time outdoors biking in the few warm weather months we have in Buffalo.