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About EdgeView Service Control Center (SCC)

The Ribbon Communications EdgeView Service Control Center (SCC) is a user-friendly interface to control your VoIP Network. It's intuitive interface gives you the ability to observe, troubleshoot, and settle problems with your Hosted UC and SIP Trunking network. EdgeView SCC works together with EdgeMarc Intelligent Edge™ products, to supply an in-depth overview of your VoIP network. EdgeMarc supplies EdgeView SCC the analytics for network edge performance monitoring, resolving problems, and analytics. The EdgeView Service Control Center brings an in-depth view into LAN-side problems and access endpoints diagnostics. Auto-provisioning your EdgeMarc devices with EdgeView SCC can accelerate installations so there is less room for error. EdgeView SCC helps in taking care of problems which leads to lower operational costs and an increase in customer satisfaction.

Click here to download the EdgeView Service Control Center datasheet

EdgeView Service Control Center (SCC) Features

  • Configuration Management: Multi-tenant functions, Firmware Repository, Automated Security Updates
  • Monitoring Capabilities: Real-time Visibility, Event-Based Causes, and Notifications
  • Remote Troubleshooting: Issue Recognition and Remediation, Remote Diagnostic Tools
  • Analytics: Service Quality, SLA, Configurable Data Retention
  • Reporting: Analytics Data, KPIs, Automated Report, Data Archive