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Ruckus Watchdog Support Renewal - 1 Year (DISCONTINUED)

The Ruckus Watchdog Support Renewal - 1 Year has been discontinued by the manufacturer. Please call 800-398-8647 or chat with an expert for a recommendation.

Product Details
Ruckus Networks
1 Year
Tech Specs
Ruckus Networks
Solution Overview

Ruckus Watchdog Support Renewal - 1 Year (DISCONTINUED)

Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its Smart Wi-Fi systems. All Ruckus ZoneDirector purchases require a purchase of at least 1 year of Watchdog Support which includes premium level web support and software updates for both the controller and the access points associated with the controller. The Watchdog Support Renewal should be purchased after the initial first year is up to continue with this level of support.

Ruckus Watchdog Support Renewal Overview

When you choose Watchdog Support, Ruckus will deliver all of the services required to maintain their wireless network. They accomplish this utilizing a combination of Online Support, Call Center Support, and Field Support Engineers for extreme situations. With Watchdog Support, all service requests are submitted directly to Ruckus. Ruckus is the only point of contact from initiation through resolution. Services requests can be submitted by email, phone, chat or directly through the Support Portal. Initial service requests are entered into the CRM and managed through resolution.

Ruckus Watchdog Premium Support for 1 Year Features:

  • One Year of Technical support via an online knowledge base, complete documentations and user forums
  • One Year of Email Technical Support
  • One Year of Phone Support
  • One Year of Access to Support Web
  • One Year of Software updates and upgrades
  • One Year of advanced hardware replacement on the controllers when needed

Click here to download the Ruckus Watchdog Premium Support Datasheet

ZoneFlex Renewals

Ruckus Watchdog support 1 year renewals on ZoneFlex controllers cover the access point only. If you are using your ZoneFlex access point with a ZoneDirector controller and you have Watchdog support on your controller, you do not need to have Watchdog support on the access point as well. Choose the access point you wish to renew your support on from the list below.

By clicking this button, VoIP supply will send you an email with a build list and price based on the options configurated for your phone system needs.