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Recent posts by Brian on VoIP Insider


In the previous post, I have briefly discussed what PBXact System is and how you can benefit from it. Today, I am going t walk you through the three main popular PBXact UC solutions and help you pick out the right phone system you desire!

The PBXact UC Series includes six phone systems but today we will focus on the three most popular systems: the PBXact UC 40, the PBXact UC 100 and the PBXact UC 1000 system.


The PBXact UC 40 is the smallest on-premise based appliance in the Sangoma PBXact family that is built for small businesses looking for a simple solution without bells and whistles. The PBXact 40 supports up to 40 licensed users and 30 simultaneous calls. It is an …

Recently, I’ve had a couple conversations with some customers about the Sangoma PBXact phone system. They were interested in learning what this system is and how they can benefit from it. If you are a small to medium-sized business like a lot of my customers are, you will want to learn this quick, easy-to-use business phone system too! Let’s check it out.

What Is Sangoma PBXact?

The PBXact is a cloud-based, Unified Communications business phone system that’s completely managed in Sangoma’s data centers. The software it uses is no different from your typical on-premise appliances, except it’s in the cloud.

Powered by the leading open source PBX system, FreePBX, the PBXact comes with numerous user-friendly features and is one of the easiest systems to …

As a VoIP consultant, I get a lot of calls from customers each day asking for recommended solutions that can fit the needs of their business.

Recently, I have received questions from customers using Polycom VVX phones in loud work environments such as warehouses, restaurants and machine shops, where they can’t hear the ringtones, resulting in missing important calls. If you are facing the same issue, you may find the following solution useful.


Hear Loud and Clear with the Algo 8180 Alerter

8180To reduce the missed calls in a noisy or large site, we recommend you use this straightforward solution – The Algo 8180 Audio Alerter with the Algo 1506 Polycom Ring Detector.

The Algo 8180 is a SIP compliant PoE speaker designed …

Cisco is certainly the most recognized name in the VoIP/networking hardware game. Cisco has now introduced their “Small Business” line of which, as you may have gathered from the name, focuses on the small to medium sized businesses.

The Cisco Small Business line offers several categories of hardware including:

In short, the Cisco line has you covered for anything your business may need for VoIP/Network/Surveillance hardware.

Alright, so what are the benefits of Cisco Small Business? Let’s take a look!…

Upon weighing your wireless VoIP options of the utilization of , you may have decided on DECT as the best fit for you. Great choice, but what is next? In this week’s blog I would like to take the opportunity to present the benefits of Polycom Kirk Wireless systems/phones.

If you are familiar with the Polycom KIRK line of wireless VoIP Solutions…you will know that Polycom KIRK offers outstanding solutions!

Overall, Polycom KIRK solutions will:

  • Provide mobility in the workplace.
  • Keep you continuously connected to your peers and customers.
  • Increases efficiency, productivity, and response time.

Utilizing DECT solutions have become very popular in the manufacturing, healthcare, hospitality, and retail industries. These solutions are designed to fit into applications ranging from single user solutions to …

Wireless communications can be integrated into a VoIP network to increase flexibility of use.

There are a few methods by which a mobile handset can communicate over wireless. Wi-Fi and DECT are the two most commonly used and most debated. Before we get into the advantages of DECT, let’s take a look into what DECT actually is.

What is DECT?

DECT or Digital Enhanced Cordless Telecommunications is a digital communications standard of which is primarily used for creating cordless phone systems.  Digital Enhanced Cordless Telecommunications uses base stations and SIP to connect to your VoIP PBX.

DECT runs on 1880 MHz-1900Back in the early 1980’s, when cordless analog units began to reach European shores from the Far East, techies quickly adorned to the …

It’s certainly true that IP telephony offers a much more robust telephony experience than traditional analog telephony. However that robust experience often comes with an upfront expense.

So what if you’re not financially ready to invest in a VoIP PBX?

You’ve still got options.

VoIP Service providers most commonly offer SIP Trunking in order to allow you to make VoIP calls using your phone system – either analog or VoIP. If you’ve never heard of a SIP Trunk a good way to think of it is as a phone call routed over the IP infrastructure of a carrier using VoIP technology. Today SIP Trunking is the standard transport method for VoIP calling.

For your business utilizing SIP Trunking means you no longer no longer …

If you are reading this you have probably concluded that VoIP would be the most efficient way of communication for your business.

However you may find that the cost associated with migrating to VoIP to be more than you bargained for. Perhaps you have recently made a substantial investment in analog telephones or maybe you users like their existing analog phones and fear “losing” them.

In either case you definitely don’t want to throw away your brand new analog phones if you deploy a VoIP Phone system.

Well I’m happy to tell you that you don’t have to! All you need is an FXS VoIP gateway.…

The PSTN still (believe it or not) has its place in today’s telecommunications world.

With communications being the “beating heart” of your business, you certainly cannot afford to be without the ability to send and receive valuable phone calls. It is possible, with VoIP, that your network crashes or Internet connectivity can be lost. Meaning, of course, the your ability to send or receive calls, emergency included, is stripped.

That’s the problem and I herein present you with the solution: an FXO VoIP Gateway!…

More and more companies have begun considering a new phone system. Chances are you are looking into one too.

Since the last time you’ve looked into a phone system, though, a lot has changed. Today you have more choice than ever.

Despite the choice and after dragging a fine-tooth over the feature sets and costs savings of VoIP vs. Analog phone systems, you’ll likely find that moving your phone system to VoIP is a conclusive no-brainer.

But that doesn’t mean that the PSTN isn’t useful, nor does it mean that you necessarily have to completely replace your existing phone system – thanks to VoIP Gateways.…