Author Archives: Joe Shanahan

I get tremendous satisfaction in working with customers each day and knowing that by providing my assistance I am helping their businesses be more profitable by ensuring that they have the phone system and hardware that is the best fit for their individual needs. As the industry has moved from early adopter status in the early to mid-2000’s, to more of a mainstream technology today, my ability to troubleshoot issues and develop solutions for all types of businesses and applications has grown exponentially. Follow Joe on Twitter, Google+, and connect with him on LinkedIn.

Sangoma Updated Peace of Mind Support Packages (POMPs)

August 17, 2017
You had feedback and Sangoma listened! Sangoma recently updated their Peace of Mind Support Package in an effort to consolidate their offerings and make things ... READ MORE

Sangoma FreePBX Bundles Comparison – Choose a Right Solution

December 20, 2016
Don't have time to research all the Sangoma FreePBX bundle solutions? Do you want to be more efficient at shopping for your FreePBX solution without ... READ MORE

Benefits of Polycom Conference Phones

February 8, 2011
Polycom is known within the telephony market for both their analog and VoIP conference phones.  This post will focus on three current models of VoIP ... READ MORE

Grandstream GXV3140 Overview

November 4, 2010
Grandstream GXV3140 Overview The Grandstream GXV3140 is the latest release from Grandstream’s video telecommunications line, and is quite an upgrade to the previously released GXV3000 series.  ... READ MORE

Yealink VP-2009P Overview

October 31, 2010
Yealink VP-2009P Overview As the popularity of video telecommunications continues to grow, so do the makes and models of IP video phones.  To go along with ... READ MORE

Polycom VVX1500 Overview

September 1, 2010
In my last two posts I discussed the features and highlights of the Polycom video conferencing units HDX 4000 and HDX 6004. Now it’s time to ... READ MORE

Polycom HDX 6004 Overview

August 20, 2010
The Polycom HDX 6004 series is an entry-level model of Polycom’s premier products in their room telepresence lineup, which is designed for small group environments.  ... READ MORE

Polycom HDX 4000 Overview

August 16, 2010
The HDX 4000 series is one of Polycom’s premier products in their video conferencing lineup.  These are desktop machines with both HD (HDX 4002) and ... READ MORE

How to Select a Wireless Phone

August 13, 2010
In previous posts I discussed some of the benefits of wireless VoIP, as well as how to design your wireless VoIP network. Now it’s time to ... READ MORE

Designing a Wireless VoIP System

July 22, 2010
In my last post I discussed the benefits of utilizing wireless VoIP in both a WiFi environment and a cordless DECT environment. Both types provide users ... READ MORE