How to Take Advantage of Predictive Dialing on The Grandstream GXP1760

February 2, 2017 by Steve Lopian

Workdays can get pretty overwhelming at times, so if there is any help we can get to ease some of the stress that comes with a 40 plus hour work week, we’ll take it!

Help can come from anywhere around the office, whether it’s from a coworker, a certain computer program, or even something as simple as a stack of sticky notes. But, what if I told you that you may have some shortcuts laying around your desk that you are overlooking?

In fact, there may be one shortcut inside your phone that can speed up the dialing process. It may seem small, but if your job requires you to make numerous outcalls, then you might want to want to take advantage.

grandstream-gxp1760The phone feature that I am talking about is called Predictive Dialing, and while this may be quite common for most IP desk phones, you can be sure that the Grandstream GXP1760 is equipped with this feature.

So, how does Predictive Dialing work? Its simple. It works on its own! There is nothing you have to do to turn it on, but if you tend to dial numbers off your computer screen, or a notepad, then you may be missing it!

When you begin to dial a number, the phone will scan your phonebook and call history and display a list of phone numbers that match what you have already dialed. If you notice the number you are trying to dial pop up, then you can use the directional pad on the front of the phone to highlight the number and call.

Obviously, the more numbers you enter into the phone, the more condensed the list will become. This makes it easier to return calls from earlier in the day, to contact clients that are in your phonebook and saves you time!

If your office is just beginning to switch to VoIP, or if you are looking to upgrade your current VoIP Phones, then this phone should be on your list! Because when your phone works with you, and not against you, everybody wins!

Do you use Predictive Dialing? What are some other phone features you use to save time? We want to know! Comment below


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