First Look: CloudTC Glass 1000 Android VoIP Phone

March 16, 2012 by Nathan Miloszewski

What is it?

The CloudTC Glass 1000 is a touch screen desktop VoIP phone running on the Android OS platform.

With Android’s open-platform, the CloudTC Glass is just like any other smartphone that, with the addition of new business apps, will continue to evolve as your needs change making it virtually future-proof.

What does it do?

The CloudTC Glass aims to make your work life easier. According to CloudTC tests, their studies show that just by using the Glass 1000’s touch screen for phone tasks, you can save 30 minutes a day.

That’s one half hour extra per day you can spend conducting actual business on the phone (like checking March Madness updates on Twitter or Facebooking friends from that handy touch screen).

The CloudTC Glass 1000 main features include:

Google Android 2.1 operating system.
LARGE 8.9″ capacitive, color touch screen (like an iPhone) with 1024 x 600 resolution including a glass overlay that presents a vibrant and easily navigable GUI.
Six lines with call appearances.
Integration with your Outlook contacts, your businesses CRM systems, and Salesforce calling app
UPDATE (04/2012): Bluetooth integration now available.
Built-in CloudTC App Market.
“Screen Sharing App” that allows instant PC screen sharing with the person you’re talking to.
“One-Touch Calling” meaning that with one touch you can: Listen to voicemail, transfer calls, conference a call, and access frequently called numbers right from the home screen.
HD audio qulity that uses more powerful hardware echo cancellation (versus software echo cancellation) plus microphone isolation to make sure no sound leaks in when using the speakerphone.
Dual switched 10/100 Ethernet ports allow shared PC connection and saves on additional wiring costs.
1-year warranty.

Who is it for?

The CloudTC Glass 1000 is great for anyone who wants a smarter phone on their desk and prefers the simplicity and ease of using a touch screen. Essentially you’ll have an extra monitor on your desk becuause with the ability for business users and 3^rd party developers to add their own applications, customized phone usage tailored to your CRM system is entirely possible. With an open platform, how this phone can make your work day more efficient is limited only by what you can dream up.

CloutTC views themselves as a software company; their phones are a means to an end so it’s possible to special purpose the Glass 1000 for applications in hospitals, hotels, law offices, etc.

Easy to Provision

The CloudTC Glass 1000 is Broadsoft and Metaswitch certified and has Asterisk SIP interoperability. The Glass 1000 will auto provision by simply plugging it in and entering the provisioning URL that’s been provided to you. Or, to manually provision the phone, follow these simple steps:

>> Click on the “Applications” button

>> From there click on “Phone Status”

>> Then hit “Phone Settings” and from there you can enter your provisioning info.

>> That’s it.

Availability?

The CloudTC Glass 1000 is available now!

Download

CloudTC Glass 1000 Product Demos: Demos include call handling, loading contacts, provisioning, app market, Salesforce, and 3rd party apps.

Save 5% on Preconfigured Cisco Bundles!

March 12, 2012 by Christina Smith

Buying in bundles tends to take some of the guesswork out of preparing a purchase order. Not only does it kill two birds with one stone, but in many cases, bundling a solution together saves you money.

VoIP Supply is all about saving money, especially when it comes to Cisco.

We believe that Cisco Small Business gear is not a luxury item, but is a staple in any growing business. To prove it, VoIP Supply is offering 5% off any preconfigured Cisco bundle until June 30, 2012.

Cisco bundles aren’t just UC solutions but also 10 packs of the hugely popular SPA504, SPA303, and SPA525G2 phones.

Why not save time and money all at once?

Click here to save on Cisco Bundles.

Revolutionary, Not Evolutionary, IP Paging from AND

March 7, 2012 by Nathan Miloszewski

There’s nothing glamorous about keeping a well-oiled machine running smoothly. But even though there’s nothing sexy about pumping gas into a car or adding an IP paging system to your organization’s network, when that fuel or crucial flow of information runs dry, you’ll wish you were better prepared.

Advanced Network Devices (AND) is an IP paging and intercom company (one of the very first) whose heavy emphasis on engineering provides the strong foundation for reliable IP paging systems and their display products will change that boring perception of IP paging devices; adding a little flair to necessary functionality.

Who It’s For

The basic Advanced Network Devices product categories are display, non-display, cost-effective, or outdoor IP paging models that include a range of IP wall speakers, paging clocks, ceiling speakers, outdoor speakers, zone controllers, and IP signage to choose from. Some models have different enclosures to choose from like vandal proof, weather proof, and ceiling and wall panels.

Applications include:

Public address
Bell scheduling
Mass notification
Sound masking
Information displays
Synchronized event staging
Integrated streaming of social media and news

AND products come with a standard manufacturer’s warranty period of one year and are a great fit for education, healthcare, retail, hospitality and service industries, government, and corporate applications. With their versatile features and flexibility, AND products can adapt as your needs change.

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ClearOne CHAT USB Headsets

March 3, 2012 by Tom Costelloe

I am going to blame extreme busyness over the bustling, whirlwind holiday season for me missing the announcement of the ClearOne CHAT USB Headsets. While I can’t pin point the exact drink that caused me to miss it, I have pulled myself together and taken a look at them.

The side of ClearOne that I know best is their USB personal and tabletop conferencing products which is only the tip of the iceberg when it comes to what they have to offer. The new CHAT USB headsets fall into the same bin as the mentioned products and are a smart move by ClearOne.

3 Headset Groups

These USB headsets are broken into three different classifications by ClearOne:

Classic
Premium
Professional

Before I go into what makes each headset different I’ll go over the common ground. All of the headsets have simple plug-and-play installation and feature in-line volume controls for UC applications. This includes full compatibility with Microsoft Lync call controls.

All three styles are also equipped with Acoustic Shock Protection (ASP) technology which helps prevent high-pitched tones and annoying volume spikes. Additional they all have ClearOne proprietary noise-cancelling technology filters.

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VoIP Requests Appeal For Video Communication in Law Firms

February 29, 2012 by Nathan Miloszewski

Note: This is the 3nd installment in a three part series about VoIP for law firms. Click here for Part I and Part II.

If you run a law practice, then you know how easy it can be to feel like you’re serving both your clients’ business and personal needs.

Clients with legal troubles have real problems that they need you to help them deal with; any good lawyer knows that providing these clients with a personal touch is paramount to your success. Similarly, making sure that your own team stays in touch via today’s technology is equally important.

That’s why video conferencing is such an important part of utilizing today’s VoIP technology in a law office setting. We believe that LifeSize is one of the best providers for the solutions you’re seeking. Read on to find out why.

Pesonal Touch in the Cloud

Utilizing cloud-based technology for its video communication system in LifeSize Connections, LifeSize can bridge:

Video
Voice
Data
Chat
Full, instant communication with an entire team.

Options run the gamut from a simple face-to-face chat to a full conference from company to company or client to law firm.

Admittedly, this is a lot to digest. So take a look at the LifeSize Connections product tour to get a better idea of everything that’s going on with their conferencing technology. And if everything is starting to sound expensive, remember that you can always opt for a pay-as-you-go plan that allows you to customize your own usage and payment.

Below is a sampling of additional LifeSize products and services you’ll want to utilize depending on your office size and conferencing needs.

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Best VoIP Phones and Conference Phones for Legal Offices

February 28, 2012 by Nathan Miloszewski

Note: This is the 2nd installment in a three part series about VoIP for law firms. Click here for Part I and Part III.

Even if you consider yourself a citizen of the 21^st century with the software and technology you use, you know that working at a legal office means you’ll still need a number of traditionally-styled pieces of hardware to keep things running smoothly.

But as you’ll discover, office and conference room phones can accomplish exactly what you’ve always expected – with the added features and capabilities of a modern VoIP system.

Don’t think there’s a good solution for regular office and conference room calling in the world of VoIP? It’s our job to tell you you’re wrong. Let’s take a look at a couple of VoIP phone models that will work great especially in your legal office setting.

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VoIP for Law Firms: Constantly connected to the outside world

February 27, 2012 by Nathan Miloszewski

Note: This is the first installment of a three part series aimed at how VoIP systems can help law firms. Click here for Part II and Part III.

If you’re familiar with the capabilities of a well-built VoIP phone system, then you know exactly how an office environment can benefit from reduced costs and enhanced capabilities. That’s all fine and dandy, you figure. But what if your office environment isn’t like every other business?

What if you’re running a legal firm and you need to know that your clients’ phone calls are handled properly 100% of the time?

When communicating properly is your organization’s lifeblood, you can use an integrated solution like VoIP to keep you constantly connected to the outside world. In this blog series, you’ll find out that not only can law firms benefit from VoIP, but it’s really the only ideal choice for them to consider.

Let’s organize the argument a little and provide a point-by-point analysis of how your law firm could benefit from a VoIP system.

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BYOD Service Provider Advantages

February 25, 2012 by Garrett Smith

A lot of us know that VoIP services come with a lot of advantages. You can pay low overhead for a variety of phone options – and a lot of extra phone time. But there’s something else that these service providers can give you that many of us forget about: they can let you Bring Your Own Device (BYOD).

What exactly is BYOD? Quite simply, it’s when you can use an already-existing device on your VoIP and SIP service, often resulting in a quick setup and a virtually nonexistent phone system transition period. Needless to say, this type of offering has a lot of advantages, for businesses as well as individuals.

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Unified Communications, Mobile Solutions from Switchvox and 3CX

February 22, 2012 by Garrett Smith

Note: This is the 3rd installment in the Switchvox vs. 3CX series. Click here for Part I and Part II.

For most people, witnessing the advances in phone and voice technology has been all about mobile smartphones. It’s great that we have so many apps on our phones, that we can access the Internet at a moment’s notice, and that our phones are capable of doing so much more for us than they could even ten years ago.

But what about unified communications (UC) and mobile solutions together? How comprehensive has the technology really gotten? Let’s answer that question by looking at a few of the potential solutions you can use at your company from companies like Switchvox and 3CX, two of the top providers of VoIP solutions that will astound you.

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Switchvox vs. 3CX: Advantages and Disadvantages

February 20, 2012 by Garrett Smith

Note: This is the 2nd installment in the Switchvox vs. 3CX series. Click here for Part I.

Advantage_Disadvantage In the world of VoIP, today’s businesses expect a lot of options. Phone conferencing, voice mail emails, call forwarding, software that has comprehensive reporting – it’s all expected as part of the regular package.

So if all of those solutions are considered standard in today’s industry, what exactly is going to set VoIP providers apart from the competition?

In the cases of Switchvox and 3CX, the answer is simple: a lot, actually. And yet these two VoIP solutions are not identical.

With that in mind, let’s take a look at the advantages and disadvantages that make these two companies different – and what that might mean for you and your business.

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First Look: CloudTC Glass 1000 Android VoIP Phone

What is it?

What does it do?

Who is it for?

Easy to Provision

Availability?

Download

Save 5% on Preconfigured Cisco Bundles!

Revolutionary, Not Evolutionary, IP Paging from AND

Who It’s For

ClearOne CHAT USB Headsets

3 Headset Groups

VoIP Requests Appeal For Video Communication in Law Firms

Pesonal Touch in the Cloud

Best VoIP Phones and Conference Phones for Legal Offices

VoIP for Law Firms: Constantly connected to the outside world

BYOD Service Provider Advantages

Unified Communications, Mobile Solutions from Switchvox and 3CX

Switchvox vs. 3CX: Advantages and Disadvantages

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