Switchvox SOHO Overview
Switchvox SOHO Overview
Switchvox SOHO is Digium’s switchvox software offering for small or home offices, though many business including larger organizations can still benefit from the great features that SOHO offers. There are two other Switchvox offerings; including free and SMB which I will describe in later blogs. The SOHO version has a smaller feature set and was designed for small offices that require a professional phone system at a lower price point, or lower call volume than the SMB.
SOHO Hardware
Switchvox SOHO was designed to be implemented on the Switchvox AA60 PBX appliance which supports up to 10 concurrent calls . Typically an office of this size has less than 30 users, and might not have a server room with a rack to host a larger machine; the AA60 takes care of that by coming with wall mount brackets, and is small enough to fit into a smaller desktop space. If you are looking for a more robust server offering to host your PBX your next option is upgrading to SMB software which is compatible with a wider variety hardware. If you are looking for redundancy, the AA60 is available in a cold-spare form; in the event that the AA60 shuts down you can simply load the software CD that came with your original purchase to quickly get your office back up and running with minimum downtime.
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What is the Plantronics IP40?
An IP40 is a great choice for someone who will be desk-bound taking over 50 inbound calls a day. Compared to a similar desktop IP Phone, the cost of a Plantronics IP40 is much less and there are less features to distract the desktop associate. The Plantronics IP40 provides the inbound call support you need without some of the distractions that may not be needed, such as multiple line appearances, speakerphone, and menu. It also eliminates the ability for users to make outbound personal calls, hence increasing productivity. The Plantronics IP40 form factor is slightly bigger than an iPhone, so it takes up much less desktop real estate than a comparable IP Phone. The IP40 would be a great deskphone in areas where the desk space is limited and there is only one RJ45 port.