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VoIP Supply Department Contacts Should you need to access any of our team managers directly, please feel free to use the information provided below to that end. Sales Department Contact Information Toll-free: 1-800-398-8647 (VOIP) Local call: 716-250-2370 Email: sales@voipsupply.com Purchasing Department Contact Information Toll-free: 1-800-398-8647 (VOIP) Local call: 716-250-2370 Email: purchasing@voipsupply.com Customer Service Department Conta...

Thanks for downloading one of our educational guides! If you get stuck, we're here to help If you get stuck or need some help at any time when you're reading this guide, just call us at 800-398-VoIP and we'll be happy to help you out. Consultations, Support, Provisioning We have everything you need for VoIP and we've been in business since 2002 so we know what the best VoIP solutions are and we can help you every step of the way. VoIP Services We Offer VoIP Service including SIP ...

Get up to 10% discount on qualifying orders. Contact one of our VoIP Supply sales representatives at 1-800-398-8647 today for details!

Thank you for submitting our partner program form! Our channel manager will be in touch shortly. If you have questions, please contact our VoIP experts at 1-800-398-8647. Click here to get back to our partner program page. 

Sorry, you currently do not have access to our Partner Portal. This page is restricted to our VoIP Resellers. If you are a registered VoIP Supply reseller and see this page, please contact your representative or call 1-800-398-8647 for assistance.  Meanwhile, you can visit our Partner Program page for more information about partnering with us! 

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up some of the most popular on-premise solutions in the cloud. Come have some fun….! Why SYSTM Hosting? We make it simple to launch voice applications in the cloud We support the platforms you know and love, deployed instantly, with just a few clicks We help you focus on your voice application, without having to be a cloud expert  Fill out the form or call us at 800-398-8647 ...

Audiocodes products cannot be returned to VoIP Supply. We recommend that you purchase an Audiocodes extended support package for troubleshooting problems as they arrive. You can choose from a DVS package (9x5xNBD) or an ACTS package (24x7x4). With an extended support package, Audiocodes will assist you in troubleshooting your once working gateway. If you need help setting up and configuring your Audiocodes gateway for the first time, you can purchase a remote implementation package from Audiocodes throu...

VoIP Supply prides itself in delivering world-class Customer Support to ensure your business has the best possible experience with their VoIP deployment. Whether you are an SMB (small-to-medium Business), Enterprise or larger service provider, our technicians are available to assist you along the way. Our global Support team with in-depth industry and product knowledge ensures you receive the support and services you need, when you need it. If you are looking for pricing or a quote, please do not us...

Are you looking for creative ways to grow your business? When you choose to work with VoIP Supply you are not only getting the best products, but we pride ourselves on putting our customers first. When you work with VoIP Supply, you can consider us a value-added extension of your business! If you are interested in pricing, please contact one of our VoIP Solutions Consultants. We will work with you to develop the ideal program to make your business a success! Contact Our Vo...

VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 23% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Thank you for your interest in learning about VoIP gateways from ...

We Are Here To Help You We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible. Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Warranties Return Policy RMA Form Techni...

What is FDMS? FDMS is Fanvil’s Device Management System that allows users a way to centrally provision, register, upgrade and monitor their Fanvil devices.  You can download the firmware here. This service is totally free of charge for   our certified Fanvil partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your FDMS launched today! FDMS Benefits Alarm notification of failures – Email, Web, SM...

Presales VoIP Phone Service and Hardware Questions Combined our VoIP Solutions Consultants have over sixty years of experience. If you are looking for a new business phone system, a new VoIP Service provider, VoIP phones, headsets, SBCs, Gateway or anything related to VoIP we are here to help! Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Customer Service Warranties Return Po...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….! When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time! What Is Included?   Virtualized Digium Siwtchvox instance (and many others) Hosted and deliv...

What is PDMS? PDMS is designed to allow enterprise customers to centrally manage all their Polycom audio devices from a single Cloud portal, including desk phones, conference units, and more. This service is totally free of charge for   our certified Polycom partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your PDMS launched today! PDMS Benefits Simplify audio device management Create consistent experience ...

Polycom Device-as-a-Service (DaaS) is a new program that allows service providers to offer Polycom phones on a month-to-month basis with no minimum commitment and a 7-year replacement plan! This is a simple and flexible model to provide your customers with a one-stop-shop for all hosted cloud service needs and access to the best Polycom phones with the highest quality in the industry. Key Program Elements Devices provided directly to the ITSP on a month-to-month basis Technology replaceme...

Frequently Asked Questions We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647. Basic VoIP 1.  What is VoIP? 2.  What are the advantages of VoIP over analog PSTN lines? 3.  What type of service and equipment are needed for VoIP deployment? 4.  ...

Interested in selling VoIP service but don't know where to start? Our CloudSpan MarketPlace is a single place to find your customer a perfect match with a service provider will meet their business needs. Our VoIP consultants offer a free consultation and provide up to three quotes to some of the best VoIP service providers on the market. Sign up and start selling VoIP service through the CloudSpan MarketPlace!   Why CloudSpan?     Multiple...

Don’t have your own marketing team? No problem! Utilize VoIP Supply’s dedicated marketing team as your extension to keep your customers engaged at all times. We are here to help you succeed regardless how small or big your business is. With our comprehensive marketing resources, you are able to turn your small business into big players. Check out the resources available for you to take advantage of: Call our VoIP experts at 1-800-398-8647 or email voipexperts@voips...

Get Ready to Offer Your Customers High-Quality IP-Based Products! Here at VoIP Supply, we know that resellers, integrators, and VARs need quick and easy access to Grandstream VoIP equipment. That’s why the VoIP Supply Grandstream Reseller Program  was created to streamline the Grandstream buying process by making it faster and easier to get products to you and your customers. Why Join the Grandstream Reseller Program? Order directly from VoIP Supply, a certif...

  A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are  GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...

Become a Sangoma Channel Champion: Join Sangoma's Industry-Leading Partner Program  As a Sangoma partner, you’ll have access to the best-in-class, end-to-end Unified Communications (UC) solutions and the widest selection of “As A Service” offerings available in the industry. With so many award-winning innovative solutions conveniently available through one channel-first vendor, you’ll gain the winning edge on proposals and allow your customers to leverage your exper...

Featured Product - Fanvil X7A Android Phone   Key Benefits 20 SIP lines, 3-way conference, hotspot 7” capacity color touch-screen HD voice: HD handset, HD speaker Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi     Access to the X7A Datasheet    Overview T he Fanvil X7A IP Phone runs on the Android 9.0 system...

The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...

Getting into VoIP doesn't have to be difficult and time consuming. At least not with Deploy by VoIP Supply. Through Deploy everything from site assessments, cabling, device configuration, installation and testing can be handle by our experienced team. This makes Deploy the fastest and easiest way to turn-up VoIP at your office. Take advantage of VoIP Supply's nationwide network of licensed and certified technicians today and leave the burden of assessing your situation, selecting the proper solu...

More Than a Website, We Are VoIP Supply! VoIP Supply is not just an e-commerce site. We are people; a team of talented, dedicated individuals who are passionate about VoIP technologies. We work as a team to deliver products and services that allow our customers to implement and deploy VoIP communications. What truly defines us as a company is our ability to provide customized solutions with exceptional, personalized customer service and support that you will easily find ...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...

Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002.                  Shop By Federal Compliance Here! We a...

Focus on your core competency… Let VoIP Supply take care of the rest. As a service provider your primary focus is delivering best in class voice service to your customers - not dealing with equipment selection, equipment configuration, logistics and returns. That’s why VoIP Supply provides service providers with VoIP equipment selection, configuration, logistics and returns services. These services allow you to focus on your core competencies while leveraging VoIP Supply’s expertise, ...

Lets talk on your turf You can find all of the VoIP experts at VoIP Supply answering questions and participating in networks and communities across the internet. You can even meet them all on VoIPSupply.com. But we understand that sometimes it's easier for you keep in touch on your terms. Whether you want to send us a question via a tweet or find our LinkedIn link on how VoIP can improve your business, VoIP Supply is delivering the information and advice for you to be successfully use VoIP. You ...

Desktop Versus Room Video Conferencing The Company-Wide Deployment Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization. So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...

How Much Does Video Conferencing Cost? There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing. If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...

How Does Video Conferencing Work? Describing a Video Conference can be as basic as an IP address -to-IP address connection and as complex as fully-immersive Telepresence with a musical score, a full data presentation, and full-heighted conference participants. It is somewhere in the middle that most Video Conferences fall, and so this is the imagery I will use. Uncomplicated It is incredibly important to note that there is no complicated call initiation with Video Conferencing systems bec...

Get Cyber Certified! CyberData is looking to identify, educate, train, and certify Value Added Resellers and Installers/Integrators who are interested in supporting end-user customers through consultation, product procurement, and on-site installation of CyberData IP Paging devices. What’s in it for you in addition to MORE BUSINESS? Placement of your logo and a hyperlink to your website from the CyberData website. CyberData will send you leads for customers needing assist...