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Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...

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When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

VoIP Supply offers you over 250 different VoIP gateways. Choice is great. But how do you figure out which VoIP gateway is best for you when there are over 250 different models to choose from? Right now it might seem like a difficult task. Thankfully a little time and some sound advice will make selecting the right VoIP gateway simple and easy for you. The following selection process is simple. It is based on a series of questions that once answered will poi...

Before selecting a VoIP headset it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process. What follows is a FAQ on VoIP headsets that addresses the major concerns from customers like you that have been documents over the last few years. Please read on… Will I like the headband or over the ear style? This is a user specific preferenc...

HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...

What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Desktop Versus Room Video Conferencing The Company-Wide Deployment Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization. So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

Why Star2Star? Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!) White glove, professional services onsite installation On-premise gateway device used for monitoring and support  Product Brochures Star2Star Case Study: Select Care & Medigap 360 Start2Star Communications Who is Start2Star Communications? Learn about their products and services as well as how their architecture...

About Sangoma PBXact Whether you are a small-to-medium business (SMB) looking to deploy a cost-effective hosted phone system with phones or leveraging the internet for SIP Trunking, Sangoma has the ideal solution for you. With three very distinct offerings, PBXact Cloud- a cloud-based PBX phone system solution, SIPStation - SIP Trunking for FreePBX and FaxStation - guaranteed fax services via the internet Sangoma offers a complete suite of products designed to fit your communication ...

Polycom Device-as-a-Service (DaaS) is a new program that allows service providers to offer Polycom phones on a month-to-month basis with no minimum commitment and a 7-year replacement plan! This is a simple and flexible model to provide your customers with a one-stop-shop for all hosted cloud service needs and access to the best Polycom phones with the highest quality in the industry. Key Program Elements Devices provided directly to the ITSP on a month-to-month basis Technology replaceme...

What is GDMS? Grandstream Device Management System (GDMS) provides a centralized interface for enterprises, service providers, channel partners and multi-site businesses to configure, provision, manage, monitor and troubleshoot large deployments of Grandstream endpoints in batches by site, group or model. Supported Grandstream devices include the SP820, GXV3300, GVC3210, GRP2600 Series, DECT Series, HT800, GXP2100, and more! This service is now available!  Click here ...

March Mayhem | Round One - Game One - ENDED! Vote for the VoIP phone that you think has the best features, functionality, and quality! The final winner phone will be announced on April 1st!  One lucky winner will be drawn randomly on April 1st from all voters of the winning IP Phone to enjoy  one $150 Amazon Gift Card ! *Must be within the continental US to be eligible to win! Snom D785 is the winner of round one game one! See the detailed rules here. &nbs...

  WHAT IS VONETO TEAMS? Cloud based service that integrates your M365 Teams users with their phone system so that each user only has 1 application for everything. DOES VONETO TEAMS WORK FOR CLOUD BASED OR ON-PREMIS PBX SYSTEMS? Yes, we will provide integration regardless of where your PBX is. WHAT IS REQUIRED TO USE VONETO TEAMS? All you need are 2 things – 1) Select one of Sangoma’s PBX platforms including Switchvox, FreePBX or PBXact or you may use any A...