Cisco CON-SBS4-SVC1 Rapid Response Service
The Cisco CON-SBS4-SVC1 rapid response service level 1 support provides technical support 24 hours a day and 7 days a week. It also provides advanced hardware replacement within 4 hours (in most places in Australia, Austria, Canada, Germany, Ireland, New Zealand, Switzerland, United Kingdom, and United States) after tech support deems the item needs to be replaced. This support contract covers a period of 3 years.
Cisco CON-SBS4-SVC1 Product Overview
The Cisco Rapid Reponse Service Level 1 offering gives you:- Registered access to Cisco.com for online tools and technical assistance
- Access to the Small Business Support Center
- Cisco Full Version upgrades and revisions
- Advanced Replacement of Failed Hardware
