Cudatel BPH470B-H1 1 Year Instant Replacement for 270A
The
Cudatel BPH470b-H1 1 Year Instant Replacement (IR) contract for the Cudatel 470b gives your Cudatel PBX Instant Replacement of your Cudatel PBX hardware for 1 year.
**Save money on your annual IR warranty cost by buying it in 3 or 5 year increments. Call your VoIP Supply sales rep at 1-800-398-8647 for pricing on the 3 and 5 year IR options**
Cudatel BPH470B-H1 Product Overview
With the Instant Replacement Service, we provide next business day shipping of replacement hardware. If your Barracuda Networks product fails, we will ship you a replacement unit within 1 business day so that you can get backup and running. We will bill you pending return of the failed unit, but once the unit is received, you will be fully credited.
In addition, the Instant Replacement Service includes:
Enhanced Support which provides phone and email support 24x7.
Data migration service for Barracuda Spam & Virus Firewalls. Barracuda Networks will assist movement of data and configuration from the old product to the new product if the old data is accessible.
Data recovery service for Barracuda Backup Servers. Upon request, Barracuda Networks will preload the most recent data and configuration stored by Barracuda Networks to the new product (note this may take additional time).
Hard Disk replacement on Barracuda Networks models that have swappable raid drives. Barracuda Networks will ship via standard shipping a hard disk replacement. Customer must return the failed hard disk to Barracuda Networks.
This service is designed for corporate environments that cannot afford downtime.
