Category Archives: Basic VoIP How-To’s

How-To Choose Where You Hear Sound Effects on the Polycom VVX300

March 16, 2017

Every workspace is different.  Some of us that work in call centers can be in a close-quarters environment where you are working alongside several coworkers, ... READ MORE

The Polycom RealPresence Trio 8800: How to Format Numbers

February 24, 2017

These days it seems that conference phones are becoming more and more flashy. Some of the newer conference phones that I've seen remind me of ... READ MORE

How to Take Advantage of Predictive Dialing on The Grandstream GXP1760

February 2, 2017

Workdays can get pretty overwhelming at times, so if there is any help we can get to ease some of the stress that comes with ... READ MORE

How to Transfer a Call with the Incom 1000G WiFi Wireless Phone

January 27, 2017

Wifi phones are becoming more popular in the workplace. This is especially true in warehouse and hospital settings. If you work in a hospital, having a ... READ MORE

How to Resize Widgets on the Grandstream GXV3275

January 20, 2017

If you are looking for an upgrade to your average desk phone at work, then look no further than the Grandstream GXV3275. This phone is ... READ MORE

VoIPisms! What An ATA Is And Does

January 11, 2017

https://youtu.be/yagkqHpkY2w Acronyms are everywhere these days. Especially on social media with acronyms like BRB (be right back), LOL (laugh out loud), and DM (direct message). Acronyms ... READ MORE

How to Handle Multiple Incoming Calls on the Grandstream GXP2140

September 30, 2016

We all know that some work days are busier than others, and when it comes to workers who spend most of their day on the ... READ MORE

Cisco SPA504G: Choosing Your Preferred Audio Device

September 20, 2016

Not everyone is the same. We all prefer different things, and have different ways of doing things, especially when it comes to work! If you find ... READ MORE

Learning the Proper Placement of Your Headset

September 2, 2016

If you are one of many people that work in a call center environment, then you understand the importance and convenience of having a headset ... READ MORE

Changing the Wallpaper on the Yealink T46G

August 19, 2016

LCD color displays are quickly becoming the norm within the VoIP world. If you have one you probably have noticed, and have been displaying, the ... READ MORE