Nuclear Scientists Baffled By VoIP

May 24, 2007 by Garrett Smith

News Like This Makes Me Feel Pretty Smart

He has 25 years of IT experience. He works with nuclear scientists (the ones who make bombs and stuff). He has a Government budget. He is Scott Pinkerton. He can’t get VoIP to work and he has no one to blame but himself.

While the story of Scott Pinkerton and his follies with implementing VoIP at the Argonne National Labratory located just South of Chicago is getting quite a bit of attention due to a Network World article, the story is less about the “poor performance of VoIP” and more about the “lack of preparation and education” of the individual who was leading the VoIP deployment, Mr. Pinkerton


Polycom Releases SIP 2.1.1 For SoundPoint IP Phones

May 23, 2007 by Garrett Smith

SIP2.1.1 RevC Adds Support for the IP 330/320

Polycom has released the latest version of their SIP software for the complete line of SoundPoint IP Phones. SIP2.1.1 RevC adds support for the SoundPoint IP Phones 330/320 products. In addition the release includes one fix for an issue that was experienced by a customer on the IP 430, 550, and 650 products (Issue 35913: SoundPoint IP430, 550, 650 phones may reboot while in a call under certain network conditions.) The images for the SoundPoint IP 300, 301, 500, 501, 600, 601, and 4000 products are unchanged.

Polycom’s next SIP release (SIP 2.1.2) is targeted for release in June 2007.

This Week In VoIP

May 18, 2007 by Garrett Smith

Stories From Around The Net That You Might Have Missed

  • Is Skype a Telco? – Martin seems to think so. I disagree. Skype is much more than just a way to make a call. Sure there are issues with third party interoperability and their closed system, but just because a company wants to keep their technology in a “black box” does not mean they should be classified as a dinosaur.
  • Sony PSP Now With JAJAH – JAJAH is everywhere these days, and Andy points us to a story on how Sony is now shipping PSP units with JAJAH pre-loaded. This is sure to open the technology up to a whole new generation of users.
  • Communications Developer Conference a Huge Success – Kudos to the folks at TMC for what looked like (and from what those who attended have told me) to be one of the best conferences of the year. Sorry that I missed it. If only they would unchain me from my desk…
  • How to Start Your Own VoIP Provider – This is a great story by VoIP Now on how to get into the VoIP game. Don’t forget your VoIP Equipment or if your looking to become a VoIP affiliate, this VoIP Equipment Affiliate Program.
  • Ten Best VoIP Widgets and Mashups – Awesome compilation of the best of the best when it comes to VoIP widgets and mashups. My favorite? GizmoCall!

VoIP Network Assessments and Evaluation Services Now Available

May 17, 2007 by Garrett Smith

VoIP Supply is Now Offering VoIP Network Assessment and Evaluation Packages

VoIP Network Assessment and Evaluation Packages Designed to Take the Guess Work Out of Your VoIP Deployment

Today we announced our newest initiative, and the first leg of our new professional VoIP services roll out; VoIP Network Assessments and Evaluations. Our suite of cost effective VoIP network assessment packages are designed to for those who do not have the in-house technical expertise to design and purchase their own IP PBX system, create technical drawings with documentation, analyze their current data and voice networks, as well as purchase the required hardware, software and telecommunications service components for their VoIP deployment. The VoIP Supply VoIP network assessment and evaluation packages offer a complete and comprehensive set of deliverables that gives businesses of all sizes the ability to make informed decisions about a potential migration to VoIP.


VoIP Pyramid Schemes Under a Microscope

May 15, 2007 by Garrett Smith

If Only $500 Could Make You a Millionaire

Patrick Benard of TMCNet has an excellent piece today on the emergence of pyramid or Multi-Level Marketing (MLM) schemes within the VoIP industry. The premise is simple – you pay an upfront fee to get into the program and receive basic training. Next you go out an recruit others to become agents underneath you. Do you or anyone else you have recruited every really sell VoIP service? Who knows. But who cares, you going to be rich right?


Linksys WIP300 Now Only $119.99

Linksys WIP300 Normally Retails for Over $200!

Linksys WIP300I typically shy away from announcing direct promotions on products we retail at VoIP Supply, but this one is just too good not to tell everyone! VoIP Supply has worked with Linksys to offer an insane price discount on the Linksys WIP300 WiFi IP phone. Right now you can get the Linksys WIP300 for only $119.99, a savings of $90!


Vonage Releases Voicemail to Text Capabilities

May 3, 2007 by Garrett Smith

In the Face of Adversity, Vonage Keeps Trying to Innovate

Sure many will say that Vonage is not innovative enough, and that voicemail to text is nothing “new”, but you have to give them credit for *trying* to differentiate their service with their latest service enhancement, Vonage Text. Most, if not all, residential service providers are making no attempts to do anything other than deliver cheap dial-tone over someone else’s pipe – a sure death sentence. So I salute Vonage, for not just carrying the torch for the industry – something that has been costly – but also for continue to deliver new, innovative (to the general public), and valuable services on top of dialtone.

Sure they do not have it all “right”, but who does. They are down, but not out, and from the looks of this announcement, and this new site, Vonage will at the very least go down swinging.

2007 The Year of Business VoIP?

All of the Factors are Here…

VoIP Supply colleague Cory Andrews pointed me to a posting by Andy Abramson, on the “untapped business VoIP market”. I could not agree more with Andy’s findings, based on this ZDNet Report, that 2007 and 2008 will be the year Business VoIP explodes. Since 2004, we have seen heavy growth in the residential VoIP, and to a certain degree the hosted VoIP sectors, mainly fueled by aggressive marketing by VoIP service providers chasing early adopters. Over the past six months though, the amount of inbound inquires from networking integrators, VAR, consultants, and vendors about business VoIP, has increased ten fold, further asserting the “interest” in the technology has finally caught up with the “implementation” aspect of the technology.

Provided that hardware vendors continue to develop easy-to-use and easy-to-implement solutions, coupled with reliable, high quality voice from service providers, there is no doubt that inthe next 12 -18 months we will see a mass migration to VoIP from businesses across the globe.

VoIP Pure Plays Should Be Worried About Cable Providers

Cable VoIP Subscribers Nearly Doubled in 2006

Russell Shaw points us to an In-Stat study that shows cable providers nearly doubled the number of telephone subscribers. I for one, do not see this trend slowing anytime soon. According to the study, of the 9.4 million cable telphone subscribers in North America, 6.6 million are VoIP, that is an alarmingly high adoption rate, especially if you’re a residential VoIP pure play offering service through VoIP adapters.

According to Mike Paxon, In-Stat analyst, “In a growing number of markets around the world, cable TV operators consider telephony service to be an integral part of their telecommunications service bundle.” That means the triple and quadruple “plays” will continue to be heavily pushed and marketed to an existing customer base, and potential customers. With a “communications monopoly” the cable providers will be able to offer outstanding pricing, and the convenience of billing consolidation, which could spell big trouble for pure play VoIP providers, who other than offering an even lower price (and smaller margins for themselves) will barely have a leg to stand on.

Could the rest of 2007, and 2008, be the period that cable kills the pure play residential VoIP provider?

Polycom IP Phone Comparison Chart

Compare and Contrast the Complete Polycom IP Phone LIne-up

We thought this Polycom IP Phone Comparison Chart would come in handy for those of you who are interested in one or many of the Polycom IP Phones, but wanted to see how they stacked up against the rest of the Polycom IP Phone line.

Features Audio Features Telephony Features Power over Ethernet Support
Ethernet ports LCD Display Expansion Module Support Full-Duplex Speakerphone Lines Mute, Headset, and Hands Free Keys IEEE802.3af
polycom 320
IP 320
1x 10/100Mbps 102 x 33 pixel graphical LCD No Yes 2 Yes Built-in, autosensing
polycom 330

2x 10/100Mbps 102 x 33 pixel graphical LCD No Yes 2 Yes Built-in, autosensing
polycom 430

2x 10/100Mbps 132 x 46 pixel graphical LCD No Yes 2 Yes Built-in, autosensing

2x 10/100Mbps 160 x 80 pixel graphical LCD No Yes 3 Yes Yes
polycom 550

2x 10/100Mbps 320 x 160-pixel graphical grayscale LCD No Yes 4 Yes Built-in, autosensing
polycom 601

2x 10/100Mbps 320 x 160-pixel graphical grayscale LCD Up to 3 Expansion Modules Yes 6, up to 42 Yes Built-in, autosensing
polcyom 650

2x 10/100Mbps 320 x 160-pixel graphical grayscale LCD Up to 3 Expansion Modules Yes 6, up to 42 Yes Built-in, autosensing

If you are looking for VoIP gateways, VoIP adapters or even IP phone systems, VoIP Supply has everything you need for business VoIP.