The Age of Voice on the Net – The Story of Vonage

May 26, 2011 by Nathan Miloszewski

Abby Johnson of WebProNew interviewed the co-founder of Vonage, Jeff Pulver, about VoIP and how the broadband phone company got its start.

Pulver talks about his roots in amateur radio, the first social media, where he learned to “listen, connect, share, and engage with people.”

With no background in telecommunications he accepts that he’s known as the “Forrest Gump of communications” but won’t apologize for being lucky.

Instead, Pulver is focused on his fascination of the evolving social web and how people connect with people. 

Having warned phone companies of the challenges they’ll face if they dont understand social media, Pulver’s efforts are now directed to wherever people are having a conversation with iniatives like the 140 Character Conference aimed at the worldwide Twitter community and the effects of real-time internet on businesses.

24/7 Surveillance Degrades Online Privacy

May 25, 2011 by Nathan Miloszewski

At a TedXObserver event in London last month author, activist, journalist, and blogger Cory Doctorow gave a talk outlining the ways we’re undervaluing our privacy in an era of full disclosure and 24/7 surveillance and asks the question:

“How do we get kids to care about online privacy?”

Doctorow states that Facebook uses “powerful game like mechanisms to reward disclosure” comparing it to B.F. Skinner’s theory of using social reinforcement to strengthen a desired behavior – Like giving away information.

Making Facebook Less Creepy

Parents and schools will spy on everything in the attempt to keep them safe but this may groom them for an existence where constant internet surveillance is considered legitimate, normal, and good “teaching them to systematically undervalue their privacy years before they reach Facebook.”

When too much of the good internet is blocked by tryng to shield the bad, kids end up not using the tools properly. How do we make Facebook less creepy by not spying all the time?

Tech savvy kids will circumvent whatever walls you put in place as Doctorow tells the story of what would normally be a mundane post about a Cisco router firmware update on a friends blog.

Some girls were having a juicy, gossip packed conversation in the comments section of this boring technology post and when asked why by the author, they explained that everyday a random blog post would be picked to leave comments on for each other because every other online outlet (chat services, Facebook, MySpace, etc.) was blocked by their school.

Network Privacy Best Practices

Doctorow endorses “network education”  — Teach kids network privacy best practices to encrypt everything they do on the internet. Teach them how to use secure Voice over IP connection programs on their phones, for example, or how to use CCTV maps to move through town and avoid having their locations recorded by nosy neighbors who like to spy on others.

Networks should continue to enhance cooperation without damaging disclosure Doctorow states, and “Why do you need to know this?” should be the default position when asked for information.

Making the Switch…from VoIP? (Part I)

May 23, 2011 by Nathan Miloszewski

Note:  This is the first of a two part article that examines a switch back to traditional phone service from VoIP and other user’s experiences.  Click here for Part II.

While VoIP Supply will undoubtedly sing the praises of switching to a Voice over IP telephony system we do realize that there can be hurdles when you’re trying to get the best call quality and the most reliable service.

In fact, a recurring theme that you’ll notice in our “how to” articles under our article categories like VoIP Education, VoIP Gateways, or VoIP systems is:  Be Realistic.

There’s considerably more upside to VoIP than just cost savings but at the same time we understand that the technology can be a little temperamental and as noted previously, VoIP technology will be the fastest growing U.S. industry in the next five years meaning we’ve yet to see what it can accomplish and how well it can perform.

Making the Switch From VoIP

Understanding that VoIP is great but not perfect, economical yet deserving of the time spent doing your homework first; it was interesting then to read the article “Why I’m ditching VoIP for the PSTN” which got me thinking:

“For all the good that VoIP has done for society, could there possibly be others out there switching back to traditional phone service?”

I set out to answer that question.

But first, what ungodly reasons were given to ditch the almighty VoIP?

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T-Mobile Relaunching Facebook VoIP

In April it was announced that a new app from T-Mobile called Bobsled would allow users to make free VoIP calls through Facebook.

Turns out that announcement was a little premature as the service was shelved within a week of its launch due to confusion that Bobsled was actually an official Facebook program.

But, T-Mobile is expected to bring back the VoIP service early next week.  Thanks to FiecreMobileContent for the update.

Surveillance Protest Art – It’s a Two-Way Mirror

May 20, 2011 by Nathan Miloszewski

Imagine you’ve been detained as a suspected terrorist.  Only you’re a U.S. citizen, a university professor, and have a valid passport.

The U.S. terrorist watch list – the party that’s too easy to get invited to, and too hard to leave even when you don’t belong.  But that’s where Hasan Elahi wound up when he was mistaken for somebody else and thought to be stockpiling explosives.

Hasan Baba interviewed Elahi for San Francisco’s KALW radio station and explains that:

He was eventually cleared, but the experience inspired him to launch a project called “Hiding in Plain Sight” in which he photographs every single detail of his daily life – no matter how mundane – and uploads it on his website for the world – and the FBI – to see. It’s a form of “surveillance protest art.”

Elahi’s website, http://www.trackingtransience.net/, is indeed part self-surveillance / CYA and part art project with installations having been displayed around the world and, most recently in San Francisco.  He’s been doing this, uploading his GPS locations and every detail of his life, since 2003.

(more…)

Surveillance Protest Art – It’s a Two-Way Mirror

Imagine you’ve been detained as a suspected terrorist.  Only you’re a U.S. citizen, a university professor, and have a valid passport.

The U.S. terrorist watch list – the party that’s too easy to get invited to, and too hard to leave even when you don’t belong.  But that’s where Hasan Elahi wound up when he was mistaken for somebody else and thought to be stockpiling explosives.

Hasan Baba interviewed Elahi for San Francisco’s KALW radio station and explains that:

He was eventually cleared, but the experience inspired him to launch a project called “Hiding in Plain Sight” in which he photographs every single detail of his daily life – no matter how mundane – and uploads it on his website for the world – and the FBI – to see. It’s a form of “surveillance protest art.”

Elahi’s website, TrackingTransience.net, is indeed part self-surveillance / CYA and part art project with installations having been displayed around the world and, most recently in San Francisco.  He’s been doing this, uploading his GPS locations and every detail of his life, since 2003.

(more…)

VoIP Supply and Ruckus Wireless – Smart Wi-Fi Solutions

VoIP Supply_Ruckus_Wireless

VoIP Supply is excited to give our smart customers a lot more options than we’ve previously offered and a very solid choice for high capacity and innovative Wi-Fi networking .  We’re happy to announce the addition of Ruckus Wireless products specialized for both enterprise and service provider markets.

Routing Wi-Fi signals can be unreliable due to interference, obstacles, and the sometimes erratic behavior of wireless signals themselves.  Ruckus Wireless has developed “Smart Wi-Fi” to combat those barriers to a secure wireless network and restore faith in what companies love about Wi-Fi.

“VoIP Supply is excited to offer revolutionary Wi-Fi products from a manufacturer with such an impressive track record,” said Garrett Smith, Chief Marketing Officer at VoIP Supply.   “Today’s Wi-Fi systems face increasing levels of interference and obstacles.  Ruckus delivers the unthinkable – Reliability, range and speed by automatically adapting to the surrounding environment.”

For more info on the Ruckus Wireless systems we’re now carrying, talk to one of our VoIP Experts toll-free 1-800-398-8647 or comfortably browse here.

VoIP Industry Grows, VoIP Supply Hires and Promotes

May 19, 2011 by Nathan Miloszewski

Right in step with a new report forecasting VoIP as the fastest growing U.S. industry over the next five years and E-commerce closing in with the third highest projected growth rate, VoIP Supply has added an executive and promoted from within.

Michael Russo Named Executive V.P.

Michael Russo has been named as Executive Vice President and joins VoIP Supply to oversee its VoIP Fulfillment by VoIP Supply division which offers provisioning and logistics for voice over IP service providers.

Mr. Russo previously worked as Director Sales & Marketing with Crosswater Digital Media, LLC and brings with him over 10 years of experience as a director or VP of sales and marketing and is a graduate of New York University – Tisch School of the Arts (B.A. Performing Arts).

“VoIP Supply is excited to add a very capable member to head up an emerging division for us,” said Benjamin P. Sayers, Chief Executive Officer of VoIP Supply. “With Mr. Russo combined with our industry knowledge and experience, we can now provide turnkey solutions through our fulfillment services.”

Garrett Smith Promoted to CMO

Garrett Smith has been appointed as Chief Marketing Officer to oversee VoIP Supply’s entire business development and marketing departments. He will be responsible for revenue, profit, and market share growth of VoIP Supply along with the business development, ecommerce, and marketing initiatives.

One of VoIP Supply’s first employees, Mr. Smith started with the company in 2003 and in that time has held a variety of sales, marketing, and business development roles affording him great hands-on experience and a well versed understanding of VoIP Supply’s day-to-day operations. Mr. Smith is a graduate of Canisius College.

“VoIP Supply is always pleased to promote dedicated, passionate, and creative employees like Garrett Smith,” said Benjamin P. Sayers, Chief Executive Officer of VoIP Supply. “Mr. Smith’s extensive experience continually impresses by keeping VoIP Supply on the leading edge of internet marketing, emerging opportunities, and growth.”

Congratulations to Mr. Russo and Mr. Smith as VoIP Supply looks forward to another great year!

VoIP – Fastest Growing Industry in U.S.

May 18, 2011 by Nathan Miloszewski

The Atlantic’s Derek Thompson reviews a report from IBISWorld stating that little ‘ole Voice over IP leads a list of the ten most dynamic industries and will be the fastest growing U.S. industry in the next five years

Good news for us, obviously, but encouraging for all VoIP users.  Cost savings and greater efficiencies from IP convergence are great but can still come at the expense of call quality and reliability. 

This continued and fast growth in the VoIP industry means greater and faster innovations to benefit us all in user experience and ROI.  And the exciting part is what’s up around the corner — The emergence of a real and usable mobile VoIP:

“The popularity of Android gives Google a platform to launch a big cheap mobile VoIP campaign.

Vonage World already offers customers unlimited calling to more than 60 countries for $25, according to a report from IBIS.

As the quality of online calls increases, walking and talking over the Internet will seem less like a cheapskate’s effort to sacrifice quality calls for slim phone bills, and more like the new normal.”

With the ubiquitous nature of smart phones and the fact that, as Thompson notes, 69% of Americans have broadband access at home, most of us are already poised for the next round of VoIP technology.

VoIP in (All) the News

May 10, 2011 by Nathan Miloszewski

The exponential growth rate we’re accustomed to powering the ongoing surge of technology and human knowledge shed a little direct focus on Voice over IP today.  VoIP’s been all over the news:

Ooma Provides Real-Time Emergency Alerts With New 911 Notifications Feature

  • Ooma Premier subscribers can enter up to three email addresses or mobile phone numbers for notifications.
  • Ooma 911 Notifications will then send alert messages to specified recipients the very moment 911 is called from the subscriber’s Ooma phone number.
  • Great for when kids are home alone or with a babysitter, or you’re concerned about aging parents.

LogMeIn Debuts iPad and iPhone VoIP Options for Free Screen Sharing Service –  join.me

  • LogMeIn’s free screen-sharing service, join.me, adds new iPad and iPhone capabilities to simplify collaboration with mobile colleagues and customers.
  • A new VoIP option that lets users listen in and converse during an online meeting or screen-sharing session.
  • The iPad and iPhone viewer app is completely free and does not require registration. Available at the Apple App Store.

Bababoo Lets You Make Calls Over Mobile, WiFi, 3G, AND Keep Your Number

  • Pioneering the next frontier that has become WiFi and VoIP calling on mobile, Bamboo’s service recognizes when WiFi is available and automatically allows  low-cost or free calling using the available WiFi network.
  • Bababoo’s iPhone app gives the users the ability to make calling through WiFi, 3G, and the iPhone’s carrier networks, AT&T and Verizon, but you don’t have to change your network, your number, or caller ID.
  • If WiFi is available for both parties, then you get to connect with the person you’re calling over WiFi for free. If both callers aren’t on WiFi, Bababoo still connects the call, and it finds the cheapest and most seamless way to do that.

And Microsoft bought something called Skype?

Now that Microsoft owns Skype, can the industry finally settle on a video conferencing standard?

  • $8.5 billion may be a lot of money for a VOIP/Telepresence service but, it will become a unit of Microsoft to be integrated into their other offerings.
  • Skype has a number of advantages which could make interoperability problems go away, particularly with Microsoft’s backing as a major industry player in the desktop operating system space.
  • Integrating Skype/Qik into the next major version of Microsoft Windows Live Messenger will ensure that every copy of Windows with that client installed will be able to communicate with Skype installed on Macs, Linux desktops, Windows Phone 7, Android, iOS and QNX.
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