Don’t block Mobile VoIP, just charge more for it

June 3, 2009 by Garrett Smith

That’s exactly what Duetsche Telekom, T-Mobile parent and one of the world’s largest mobile operators, is doing.

Duetsche Telekom, which until today had banned access to VoIP services over their wireless networks, has announced new plans that will allow it’s users to pay an additional fee for the ability to place VoIP calls. The plans, which start at EUR 9.99, will be tiered based on usage.

This news is a victory for consumers (and mobile VoIP providers) who’ve been snubbed by carriers and a sign that the “tides are continuing to change” with respects to mobile carrier bans on VoIP services. Some may argue that VoIP is just an application or utility, like Google, and thus shouldn’t have to pay extra to use it.

I say take what you can get.

And while it’s still not the end goal, paying $10 for access is a small price when compared to the fees one could rack up making international calls at Duetsche Telekom’s rates.

VoIPSupply Labs: Tip for Cisco IP Phone Owners Migrating to SIP Version 12

To all Cisco CP-7940G/60G owners thinking about upgrading to Cisco’s new SIP Version 12.0 firmware….please pay attention and avoid a migraine!

Being that I run a Cisco CP-7940G on my desk with SIP protocol (under Smartnet Maintenance Contract), I received a notification in my email inbox sometime last week from Cisco telling me that the latest version of SIP protocol firmware for my CP-7940G was available for download from my CCO login on www.cisco.com.

Always wanting keep my phone up-to-date, I pointed my browser to the Cisco website and downloaded the latest version of SIP Firmware.  Once downloaded, I was quickly frustrated to find that I could not get my Cisco CP-7940G phone to take the new firmware, (more…)

First Look: Cisco SPA8800 Analog VoIP Gateway

June 1, 2009 by Garrett Smith

Cisco is set to release the Cisco SPA8800 IP telephony gateway, featuring 4 ports of FXS and FXO connectivity. The Cisco SPA8800 is an affordable IP telephony gateway solution that is ideal for small business environments that have VoIP service and also require a connection to the public switched telephone network (PSTN). It can be used with existing analog telephones and teleconferencing equipment, enabling small business customers to protect and extend their investments.

The Cisco SPA8800 features four onboard RJ11 FXS ports for connecting converting analog endpoints such as phone or fax machines to IP. In addition, the Cisco SPA8800 has four onboard RJ11 FXO ports for integrating up to 4 traditional, analog POTS lines with a SIP based IP PBX, such as Asterisk. In addition, the Cisco SPA8800 features a convenient amphenol connector interface on the back of the gateway which allows you to easily connect the unit to a telco punch-down block or mini RJ11 patch panel.

 

 

Please visit the VoIP Insider in coming weeks for more in-depth coverage of the Cisco SPA8800. The Cisco SPA8800 is currently available for purchase.

 

 

 

 

 

When Will HD Audio Come to Mobile Phones?

May 29, 2009 by Garrett Smith

You’ve probably seen lots of talk here on the VoIP Insider about HDVoice, Wideband VoIP, G.722 Codec, etc. Lead by VoIP endpoint manufacturers including Polycom, Snom, Audiocodes, Cisco and others, the VoIP industry at large is gearing up to push “High Definition Voice” in a big way.

Industry analysts are also evangelizing wideband audio technology. Jeff Pulver’s HD Communications Summit recently convened on May 21st in NYC, a gathering of like-minded technology vendors and technorati pontificating on the ramifications of wideband audio and telephony.

I have experienced HD audio firsthand on Polycom’s VVX1500 and their other HDVoice capable models, as well as Audiocodes’ new 320HD, and the difference between 16K “HD” and 8K traditional audio clarity is indeed striking.

In my opinion, one factor that currently limits the proliferation of HD communications is the lack of an existing deployed base of of “wideband audio capable” endpoint devices….ie phones. There are currently a nice variety of HD capable IP phones available in the marketplace from the aforementioned vendors, but they have not been available long enough to be widely installed, yet. I have several HD capable phones provisioned in our offices but precious few clients and colleagues with whom to converse in hi def.

I began wondering if/when a mobile provider would roll out HD calling services for wireless subscribers, and came upon a piece by Daniel Berninger of Gigaom entitled How HD Voice Can Save Wireline Telecom. As good as the HD experience is on a hardphone in the office, I can’t help but think how great this technology would be if applied to mobile devices. If given my first choice, I think I’d opt to have the benefits of HD audio clarity on a mobile call while driving in my car, or on a layover in a noisy airport, versus in the office.

With 3G here and 4G coming, the bandwidth is certainly there to support HD calling on mobile devices. Seems all that is currently lacking is a traditional carrier or mobile VoIP provider and a handset manufacturer with a wireless device that supports G.722 or alternative wideband codecs. I wonder if there are existing mobile phone devices with a large deployed base that could be made “HD capable” via firmware update?

If anyone amongst our readership has any particular insight into HD audio and the near term impact on both fixed line and mobile telephony, we’d love to hear from you.

New Firmware Released for Citel C4110 SIP / IAX Phone

May 27, 2009 by Garrett Smith

Citel has recently released new firmware which corrects several issues with the C4110 SIP/IAX Phone.

You can download the latest firmware below. NOTE: the file is a .z file which will directly load to the phone; you don’t need to unzip it.

Amongst the issues corrected in this firmware release are:

  • Daylight saving time now works properly for SNTP settings. The default dates are now correct for the USA.
  • Improved DTMF
  • Config download via FTP/HTTP now working on the AUTO PROVISION interface.

First Look: Audiocodes 320HD IP Phone

The AudioCodes 320HD IP Phone is nearing release and enters a growing field of High Definition VoIP endpoints. The Audiocodes 320HD is a 4-line IP Phone with a large Monochrome LCD screen. Based on AudioCodes’ VoIPerfectHD software, the 320HD is designed to utilize the most popular wideband codecs such as G.722, G.722.2 (WB-AMR), G.729.1, EVRC-B and G.711-WBE.

The Audiocodes 320HD also features enhanced proprietary capabilities, such as packet loss concealment, high quality wideband acoustic echo canceller, and low-delay adaptive jitter buffers to enrich the HD VoIP experience.

The AudioCodes 320HD promises interoperability with a wide range of SIP IP-PBXs, Softswitches and IP Centrex solutions. I’m currently running the 320HD as my primary extension on Switchvox 4.0 and setup was painless.

The term “HD VoIP” refers to the use of wideband codec technology, a marked improvement in audio clarity versus traditional telephony. The traditional Public Switch Telephony Network (PSTN) limits bandwidth to 300-3400Hz and voice signals are sampled at a rate of 8 kHz, causing limitations in communication quality and comprehension.

With HD VoIP, wideband telephony refers to transmitting speech signals with bandwidths ranging between 50-7000Hz and a sampling rate of 16 kHz. HD VoIP effectively doubles the narrowband speech signal bandwidth and offers the caller “true voice” conversation.

Compared to narrowband telephony, wideband technology establishes a sense of presence, resulting in a natural and comfortable conversation.

Audiocodes has not provided an official release date or pricing information on their HD IP Phone lineup as of this writing. Visit the VoIP Insider in coming weeks for additional coverage on the Audiocodes 320HD IP Phone and other Audiocodes HD VoIP products.

TCM Mobile launches first ever VoIP based cellular system

May 26, 2009 by Garrett Smith

TCM Mobile, a relatively unknown outfit, has launched the first ever VoIP based cellular system right down the road from VoIP Supply in Syracuse, New York.

Officially announced last week, TCM Mobile’s patent-pending technology utilizes unlicensed 2.4 GHz spectrum to provide cellular service using VoIP (2.4 GHz is typically used for Wi-Fi networks) . The technology, which overcomes the challenges of interference, seamless roaming and network performance was recently put to the test in down town Syracuse.

According to TCM Mobile officials the testing went better then expected.

“TCM Mobile has resolved the major challenges associated with developing this type of system, such as eliminating interference, roaming seamlessly (seamless hand-off) and creating a successful network architecture. We are proud to announce that we have achieved our goals and look forward to demonstrating our technology to the world.”

Now one must take the news of a new, patent-pending technology from an unknown company deployed in a low density population with a bit of skepticism, but it is entirely possible that they’ve created the secret sauce that has the potential to make wide spread VoWiFi possible.

You’re not likely to see TCM Mobile networks pop-up in major markets or the national stage any-time soon. It seems more likely that TCM Mobile’s will partner with existing carriers, municipalities and even offer service  directly to consumers in rural markets.  It’s still early, but this is definitely a company to keep on your radar in the future.

Getting your numbers ported faster

May 21, 2009 by Garrett Smith

Hidden in last week’s news that the FCC would soon be imposing new regulations requiring VoIP providers to provide “reasonable notice” to customers and regulatory officials before they shut down, was a new rule requiring land line, cellular and VoIP providers to port numbers to another provider within one business day.

It’s funny (to me at least), that LNP (Local Number Portability) is something that I “remember” becoming a reality. At the time I was selling wireless, and when news came down that customer could leave a competitive service with their number I was stoked.

After all, I represented the low cost alternative and one of the biggest barriers of getting a customer to switch to our services was the “new number” issue.

(more…)

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