Sangoma PBXact Call Center PBXact 40

Sangoma PBXact Call Center PBXact 40

Technology is constantly evolving, as online commerce continues to grow, the call center is often the first point of contact your customer encounters. A great call center is the first step in great customer service. Sangoma's PBXact phone systems are the perfect tool to help you build your call center and give you an edge on your competition.,New/VSRF

Sangoma PBXact Call Center Features

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• Great Customer Experience
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• Inbound callers can optionally hang-up while in queue and still retain their position in line
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• Advanced queuing mechanisms helping longer waiting callers reach an agent quicker
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• Advanced features such as hot desking, letting you log in to any device with your own extension and custom settings
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• Automated appointment reminders allow you to schedule calls, allowing recipients to conrm, cancel or reschedule
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• Operator panel visualizing live call center statistics along with agent capabilities