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Sometimes products need to be returned.
At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy.
Final Sale Products:
All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...
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Frequently Asked Questions
We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647.
Basic VoIP
1. What is VoIP?
2. What are the advantages of VoIP over analog PSTN lines?
3. What type of service and equipment are needed for VoIP deployment?
4. ...
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Your VoIP gateway can be simple
Or it can be a complex nightmare…
You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause.
But how do you avoid a complex nightmare?
Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do.
So read on and avoid turning your VoIP gateway into a nightmare.
What is a VoIP gateway?
A VoIP gateway is a piece o...
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When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again.
The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you.
What is a VoIP gateway?
A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...
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Find the perfect VoIP adapter here
In order to use VoIP in your home without buying a VoIP phone you need a VoIP adapter.
That sounds fine. But what VoIP adapter is the best for you?
Lucky for you VoIP Supply sells tens of thousands of VoIP adapters each year. Based off this experience here are some recommended VoIP adapters to consider.
If you need to connect one standard telephone:
Grandstream HT801
Poly OBi300 1 Port ATA
If you need to connect two standard telephones:...
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Are you tangled in uncertainty about a VoIP phone system?
Imagine freeing yourself of that closet full of telephony equipment called your PBX.
You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb.
Think these thoughts are too good to be true? Think again my friend.
You can free yourself from the pain of your current PBX. You c...
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What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...
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Don't jam a square peg in a round hole
You've probably used the phrase, "jamming a square peg in a round hole" to describe a time when you got the job done without using the right pieces.
When it comes to VoIP you can jam a square peg in a round hole too. Like when you use desktop VoIP phones in your conference room.
Sure it works, but it's not the right piece.
You might not be aware that there exist different types of VoIP phones. Each type serves a different purpose or e...
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You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works.
What are the System Components?
The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are:
Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...
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Everything is going IP these days . The same is true for businesses across the world.
From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration.
What is Fax over IP (FoIP) or eFaxing?
Fax over IP (also known as FoIP) refers to the method and technology of...
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Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...
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Each of Our Educational Guides Help You to Better Understand: VoIP Technology, Key Product Features and Functions, Application Types and Usage, Product Types and Options, and Selection and Purchase Methods. Want to Download Multiple Guides at Once? Click Here to Let Us Know Which Guides You Want to Receive! Download Multiple VoIP Guides Here The best and most comprehensive materials to learn about VoIP and educate yourself or our customers. Get Mul...
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HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal
Real world benefits from HD voice include:
Better comprehension and clarity, especially in long detailed and/or technical discussions
...
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What is a codec?
The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...
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The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...
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Learn All About IP Paging! IP paging enables businesses to broadcast audio messages over an IP network, often using existing data infrastructure. It is a scalable solution, ideal for announcements, emergency notifications, and alerts across large or multi-site environments. IP paging integrates seamlessly with VoIP systems, allowing easy management and control. Get Answers to Questions Like: What are the benefits of IP paging? Can I update an existing paging infrastructure or do...
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Frequently Asked Questions - Basic VoIP
Question 1: What is VoIP?
Answer:
Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines.
Question 2: What are the advantage of VoIP over analog PSTN lines?
Answer:
The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...
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Frequently Asked Questions - IP Phones
Question 1: Should I use an ATA or an IP phone?
Answer:
It depends on your preference and budget. An ATA will allow you to use analog phones for VoIP. While this might save money, they do not have one touch feature keys (e.g. transfer, hold, etc.). On the other hand, using IP phones will provide more features that are similar to digital phones.
Question 2: Can I use VoIP for all the phones in my residence?
Answer:
Definitely, ...
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Frequently Asked Questions - Network Equipment
Question 1: What are VoIP Gateways?
Answer:
VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.
Question 2: What are FXO and FXS ports?
Answer:
Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....
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Featured Product - Grandstream GRP2600 Series
Key Benefits
Replaceable LCD cover
UI redesigned for maximum user efficiency
Dual-image firmware to avoid bricked devices
Access to the GRP2600 Datasheet Access to GRP2600 Presentation Slides
Overview The Grandstream carrier-grade line of IP phones delivers a wide range of powerful devices that come equipped with unifi...
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Create a Secure and Innovative VoIP Solution for your Patients and Staff With patient data security being top of mind for all healthcare organizations, it's important to know which VoIP solutions provide the most secure experiences. With over 16 years behind us, we work with some of the top VoIP manufacturers and service providers. We understand the importance of creating a solution that's not only going to benefit your patients but your employees as well. Hospitals have some of the hi...
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Learn All About VoIP Adapters Discover how to seamlessly connect traditional phones and fax machines to your modern VoIP system. This comprehensive guide covers essential setup tips, compatibility, and performance optimization. Get Answers to Questions Like: What is a VoIP Adapter? What do VoIP Adapters do? What are the benefits of VoIP Adapters? How do I know which VoIP Adapter I need? More Resources for VoIP Adapters How Does a VoIP Adapter Work? ...
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