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Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...
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Reclaim Program Terms and Conditions
Ownership
Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws.
All Equipment titles shall ...
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We Are Here To Help You
We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible.
First
Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following:
Warranties
Return Policy
RMA Form
Technica...
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Is Something Not Working Right?
We know how frustrating it is to have a product that is not functioning properly - but don't worry you have found the right page to get you the assistance you need.
If you believe your product is DOA (Dead on Arrival) you will need to initiate an RMA, you can do that here .
If you do not have our go3 warranty or a technical support package, please contact us via email , a member of our technical support staff will get back to you as soon as they can.
If yo...
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Sometimes products need to be returned.
At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy.
Final Sale Products:
All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...
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No complex forms. No waiting in line. No hassles. Let's face it, products break. More often than not, they break when you least expect them to and after the manufacturer's warranty expires. For most businesses, VoIP hardware represents a major infrastructure expense. The VoIP Supply go 3 warranty program was designed to offer complete protection for this investment. If your equipment fails, malfunctions, or ceases to operate properly for any reason… as a result of manufacturer def...
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Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...
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VoIP Supply offers you over 250 different VoIP gateways.
Choice is great.
But how do you figure out which VoIP gateway is best for you when there are over 250 different models to choose from?
Right now it might seem like a difficult task. Thankfully a little time and some sound advice will make selecting the right VoIP gateway simple and easy for you.
The following selection process is simple. It is based on a series of questions that once answered will poi...
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Does your Enterprise already have a team in place to deploy a large scale project? Then you've come to the right place! It’s not just the experience that your Enterprise receives when they choose VoIP Supply. When your Enterprise chooses VoIP Supply as its VoIP equipment and systems provider, you also get: Discounts – Receive substantial discounts based on purchase volumes Expertise – Manufacturer certified VoIP experts giving you FREE pre-sale consultations Choice – Choos...
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You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002. Shop By Federal Compliance Here! We a...
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A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...
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Something Not Working Right?
You have come to the right page then.
If you already have our warranty or a technical support package, please call us right away at 866-885-4853 .
If you do not have our warranty or a technical support package, please click here and a member of our technical support staff will get back to you as soon as they can.
Technical Support Options
Given the wide array of vendors, devices and protocols available, getting started with an IP Survei...
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We think you'll find the benefits Refreshing
Lets face it - the days of “nothing but new will do” are over.
VoIP Supply knows this.
That's why VoIP Supply has designed the Refresh, a line of reconditioned products that delivers unmatched value to those who are looking for an alternative to budget busting new in box products.
Don't believe?
Check out the benefits of purchasing a Refreshed product below. You should find the benefits quite refresh...
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Even Reconditioned Equipment Breaks
Of course, each Refresh product comes with a 1-year warranty. Sure your Refreshed equipment has gone through an exhaustive reconditioning process.
But that doesn't mean things don't break.
That's where the Plus 1 extended warranty comes in handy. The Plus 1 extended warranty extends your Refresh product warranty period from the standard 1 year to 2 years .
If your equipment fails, malfunctions, or ceases to operate properly for any re...
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If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...
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Don't let the cost of new VoIP equipment prevent you from deploying VoIP!
All Refresh products go through an exhaustive 10 step reconditioning process in VoIP Supply's dedicated reconditioning center, where they are Examined, Upgraded, Set to defaults and Repackaged. Each Refresh product comes with a full 12-month warranty , with an additional 12 months available for a small fee. Check out our most popular Refresh products!
Polycom VVX 500 (Refresh)
Polyc...
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VoIP Solutions Enterprise Businesses It’s not just the experience that your Enterprise receives when they choose VoIP Supply. When your Enterprise chooses VoIP Supply as its VoIP equipment and systems provider, you also get: Discounts – Receive substantial discounts based on purchase volumes Expertise – Manufacturer-certified VoIP experts giving you FREE pre-sale consultations Choice – Choose the right solution from the largest VoIP-specific product catalog Protection - Ext...
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In the past, VoIP Supply’s Edu Assist Program helped hundreds of educational institutions deploy VoIP phone systems. With Edu Assist from VoIP Supply, educational purchasers also receive the following:
Expertise - Manufacturer certified VoIP experts giving you FREE pre-sale consultations
No Hassles - No fine print, no runaround, and the industry’s leading returns policy
Protection - Extended product warranties (go3)
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About SENTRY by SYSTM - a revolutionary new VoIP security platform
Designed by the experts at SYSTM to protect any on-premise, SIP-enabled PBX, SENTRY provides carrier-grade security technologies, delivered in a simple, fully automated appliance.
Why SENTRY?
Plug and Play installation
Automatic Updates
Maintenance Free
Instant Protection
Protects any PBX
Lifetime Warranty
Key Features
Flood Watch &ndas...
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We Are Here To Help You
We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible.
Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following:
Warranties
Return Policy
RMA Form
Techni...
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Rich Technology Group recommends VoIP Supply for “all things” Voice over Internet Portocol related, such as IP phones, VoIP headsets and much more!
4 Reasons We Recommend VoIP Supply:
1. Endless hardware options: VoIP supply has one of the largest selections online of IP phones, headsets and VoIP related accessories, such as routers, switches and more!
2. Excellent pre-sales support: Not sure what you are looking for, or what is compatible with your business ph...
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Presales VoIP Phone Service and Hardware Questions Combined our VoIP Solutions Consultants have over sixty years of experience. If you are looking for a new business phone system, a new VoIP Service provider, VoIP phones, headsets, SBCs, Gateway or anything related to VoIP we are here to help! Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Customer Service Warranties Return Po...
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Jabra Support Plans Providing Assurance to Work Anywhere, Anytime Jabra Care is a support plan designed to solve support challenges while providing assurance to work anytime, anywhere. For customer and end-user support, Jabra Care has you covered. To Download the Full Information Sheet, Click HERE . See the Below Chart for More Details on Each Jabra Care Option:
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Affiliate Terms & Conditions
1. General
The present Terms and Conditions regulate the Affiliate Program provided by the Merchant and represent the agreement between the seller and the individual or entity joining the Affiliate Program (the "Affiliate" , "you" ).
Please read the following article carefully as it represents a legally binding agreement between you and the Merchant . By submitting your application and thereafter participating in the Affiliate Program, you agree to comply with ...
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