VoIP Insider

Connecting Google Voice on an old analog land line phone is comparatively easy compared to using Google Voice on a VoIP Phone.

You could simply follow the Google Voice: a cheapskate’s guide to cheap VoIP and use an adapter and connection service from Obi.  Or, in the old days you could pair something like the Cisco PAP2T internet phone adapter with the now defunct Gizmo5 phone service to get connected to Google Voice.

For some reason, Google Voice doesn’t connect to IP phones as easily as you might think they should.

However, if you ever wanted to connect your VoIP phones to Google Voice, you need to read this recent article by Voxilla that explains the problems and the solution.

New Google Voice Gateway for VoIP Phones

Voxilla highlights Bill Simon’s free SIP-to-XMPP Gateway that is a “very easy way to get Google Voice on your IP phone that doesn’t require additional dedicated hardware.”

Voxilla tested this Google Voice Gateway on a CloudTC Android VoIP Phone with a few hiccups but, they got it to work with a small amount of latency that was “not enough to affect a typical telephone conversation” and reaching the conclusion that this solution would be “an excellent home solution for all but the heaviest users of Google Voice services.”

For more information about the Google Voice Gateway setup, tutorial, service and how it compares to the Obihai Obi devices read the full article at Voxilla:   Bill Simon’s Free SIP-to-XMPP Gateway Easily Puts Google Voice on Your VoIP Phone.

Via Voxilla and  Michigan Telephone Blog

Small businesses love the quality and reliability of Cisco hardware.  What they like even better is qualified Cisco support to lean on when something does goes wrong.

However, there was something standing in the way of Cisco customer’s happiness.

Not everyone offers Cisco Small Business Support Services and to make things more difficult, there was no simplified process to add this lifeline to your devices.

Until now.

Cisco Support Case Study

Cisco’s latest small business case study, Small Businesses Gain Big Support, looks at the challenges customer’s faced when upgrading or ordering new Cisco VoIP systems.

Once through the complex process of deciding on a VoIP system, customers wanted a high level of peace of mind which, they can now get in the form of Cisco Small Business Support Services.

The service provides customers “three years of telephone or online chat support, software updates, access to the Cisco Small Business Support Community, next-business-day hardware replacement, and, in some cases, accelerated response times to technical issues.”

Customers will be happy to note that this suite of services can be added quickly, with no hassle.

ClickToAttach

Cisco launced a new functionality called “ClickToAttach”  to ensure that the service ordering process was monumentally streamlined.

VoIP Supply employed ClickToAttach on its website with a simple drop-down menu so that customers could easily purchase services during any part of the ordering process.

Christina Smith, VoIP Supply’s Cisco Product Manager explains:

“Cisco is perceived as a high-end brand. Customers who previously assumed that they couldn’t afford a Cisco Unified Communications system now realize they can have a world-class solution with extended coverage. With Cisco providing customer support, our customers feel confident making larger purchases of Cisco equipment.”

Cisco ClickToAttach Drop-Down Menu

Cisco Solutions

For more information about the affordable and efficient way to protect your Cisco investment, read the entire case study.  And click here for additional Cisco product information.

Do you need or want VoIP service for you business but you’re unsure how to get started?

Learn from the experts in the upcoming Complete Turn-Key IP PBX Solutions webinar on Tuesday, May 22nd at 1:00 pm EST / 10:00 am PST hosted by 3CX and Patton.

The first half of the webinar will discuss the benefits of using 3CX as your call solution and the second half will talk about how Patton hardware helps complete the solution.

3CX Phone Systems

3CX is an easy to install, flexible phone system that operates on a number of popular Windows versions.  Start-up companies or large enterprises looking to switch to VoIP benefit from 3CX commercial editions that offer support from two concurrent calls up to 512 concurrent calls.

3CX Free Edition

3CX offers not just a free trial but, a full free edition that lets you use the basic features like call logging and reporting as well as the use of a web-based management console.

It’s a great way to try out the 3CX system and see if it’s right for you without making a financial commitment.

Patton VoIP Gateways

Patton is a leader producer of a range of network access and connectivity products including VoIP with a full line-up of Voice and Data Gateways, Servers, Routers and integrated access solutions for TDM, Packet, Leased Lines, Multi-Services and Dial-Up.

Patton’s Top Features

• Patton’s gateways include FREE post sales technical support and configuration help, including a 1 year warranty.
• Patton’s SmartNode products offer gateway and router solutions with just about every telephony interface.
• When using 3CX, Patton works seamlessly as your gateway to the PSTN. Simply choose your Patton Gateway from the 3CX drop down menu.

Webinar Highlights

This webinar highlights turn-key IP PBX solutions that use SmartNode Gateways to connect your legacy phone equipment to your next generation 3CX phone system realizing that, a complete overhaul of your telephony infrastructure to an all-IP solution may not be the best approach.

Learn How To..

• Leverage your existing phone system and reap the benefits of next-generation IP PBX technology–while migrating to converged-IP at your own pace.
• Connect your existing phone lines to VoIP services and features including existing legacy phone and fax equipment.
• Connect to remote offices, connect on the road, and from home all with voice and data survivability for business continuity.

Registration / More Info

For more information and to register for the webinar, click on the Complete Turn-Key IP PBX Solutions registration page.

The Polycom VVX 500 is not Bluetooth enabled.  With everything else this multimedia phone is capable of, is that a little surprising?

The HD handset sounds so great though that it’s hard to really want to use a headset.  But, keeping your hands free is necessary too and it’s even better when the headset works properly.

So, here are some 3rd party wireless solutions that are supported by your Polycom VVX 500.

Read more

VoIP Supply is now a part of AudioCodes new “North America Partner program at the Certified Level.”

AudioCodes is a global leader in providing VoIP products and applications to both Service Providers and Enterprises with a full range of:

• Media Gateways
• Multi-Service Business Gateways (MSBG line)
• Residential Gateways
• IP Phones

Boosting Customer Benefits

As a Certified Partner, VoIP Supply’s ability to deliver AudioCodes solutions has been enhanced.

Customers can expect a VoIP Supply team, backed by AudioCodes, that is  fully educated and capable of providing  AudioCodes solutions quickly and with the comprehensive capabilities you demand.

VoIP Supply is ready to meet your evolving AudioCodes needs.  Click here for more Audiocodes product information.

Related Articles:

• Benefits of AudioCodes Gateways
• AudioCodes Gateways & BlackBerry
• First Look: AudioCodes FAX Adapter MP-202B HTTPSFAX
• AudioCodes Selected for Global Deployment of Microsoft Lync

For one more week, until May 3rd, you can take advantage of the eScrap 4 Camp free drop off site at VoIP Supply to unload your old and unused electronics.

VoIP Supply is participating in the Sunnking sponsored event for Camp Good Days.  This recycling drive raises funds to send kids with cancer to summer camp.

All you have to do is drive on over and drop off something that you don’t need anymore.

Camp Good Days

Camp Good Days is a non-profit whose aim is to improve the lives of children and their families who are dealing with cancer.  What started in 1979 from humble beginnings, Camp Good Days is now one of the largest organizations of its kind and its programs now serve as a model for other cancer treatment centers across North America.

eScrap 4 Camp

Sunnking’s very first eScrap 4 Camp drive took place last year.  With the help of 60 Buffalo area businesses, Sunnking recycled  251,021 lbs. of electronics that resulted in a $8,030.63 donation to Camp Good Days used to fund future programs and send kids with cancer to summer camp.

We’re all hoping to top that number this year.

With Sunnking provided collection materials at VoIP Supply, recycling for this great cause is easy:

• Accepting electronics from employees, friends, relatives, businesses or anyone else in the Buffalo area.
• All hard drives will be securely destroyed.
• At the end of the event, the company/organization with the highest weight of electronics collected will receive an additional $500 from Sunnking donated to Camp Good Days on the winning company/organization’s behalf.
• Sunnking will provide a monetary donation per pound for the total amount of weight collected from the event.

Acceptable Materials

Click here for the list of acceptable materials for electronics recycling.

Contact Us

Click here for more information about eScrap 4 Camp or, feel free to give us a call at 800-398-8647.

VoIP Supply is located at:

80 Pineview Drive

Amherst, NY  14228

Click here for driving directions.