First Look

Take advantage of features to make your day easier

When it comes to VoIP Service there are plenty of features out there that can greatly increase your efficiently throughout the day. One of those features would be Find me/Follow me Call Routing.

The basic idea of this feature allows you to directs calls that are coming in to your desk phone or main line to somewhere else that will be more convenient for you. You’re basically allowed to set up rules for when someone is attempting to call you.

Don’t Miss a Call When You’re Away From Your Desk

find me follow me imageIf you’re someone who is away from their desk often or you work remotely this feature is a great option to keep you in contact with …

More from VoIP Insider


Whether you have decided to deploy Skype for Business as your communication system or you are still evaluating to see if it meets your demands, checking Skype for Business requirements is an important step to help you sort things out and make a wise decision. Let’s take a look at what you need to prepare when deploying Skype for Business.


Choose Your Ideal Plan

The first step is to decide which plan you want to deploy. Customers can choose to purchase a standalone plan or as part of Office 365 plans which comes with Office applications, email, file storage and sharing, and more. Skype for Business provides multiple plans for different business levels with a rate ranging from $2 user/month to $12.50 user/ month.…

With Great Change Comes Great Responsibility….or maybe not! A Hosted VoIP Phone system allows you to have minimal responsibility for your phone system.

We all know very well that changing something as large as your phone system may not be something very high on your list, but I would like to show you some of the benefits to switching over to a Hosted VoIP Phone System. They will increase your workplace efficiency which should increase your annual revenues!

1. Lower your monthly bills!

Untitled design (5) Every business could stand to save some money every single month. Take those funds and invest them back into your business! On average our CloudSpan MarketPlace Solutions Specialists are saving our customers 23%

The upfront cost of hardware is dramatically lower. Since …

Are you curious about the specialists whom you have consulted with on the phone, over the live chat, or you are just about to dial in to talk to?

While our VoIP specialists are all outstandingly professional and experienced, they possess their own uniqueness and different approaches to help customers succeed. So, let’s learn what their specialized areas are and some fun facts about them aside from work!

Darren Hartman

Email: dhartman@voipsupply.comDARREN
Direct : 716-250-3417

Working with VoIP Supply since the first day they opened doors, Darren has been actively selling, managing and helping train new VoIP solution specialists.

Having been an IT sales professional for 15 years, Darren is an outstanding VoIP expert, specializing in multiple VoIP solutions including IP Camera Surveillance, General

Recently, I was able to speak with Lee Marlow of Digium Switchvox and discuss the benefits of VoIP Service and VoIP Hardware within schools and universities. Below you will find the second half of our discussion. If you have not read the first half please do so here.

1. How does Digium set themselves apart for schools?

Schools need a cost-effective solution, but like many businesses, they don’t want to have to sacrifice when it comes to features. Switchvox is Digium’s award-winning IP PBX and delivers powerful UC tools, mobility applications and robust calling features all at one, low price. And, our phone system is easy to manage and simple to use. Our education customers repeatedly say they appreciate that our products are intuitive …

Different Levels for Different Partners

At VoIP Supply, we understand not everyone is going to be a VoIP expert and have skills in the variety of VoIP offerings. We would like to extend our partner program not only to the VoIP experts in the field but also to clientele with vast business contacts.

Let’s try and break down the different partner levels in more detail.

Leading Reseller Thumbnail ImageReferral Partner: As a Referral Partner you will put us in touch with possible companies or businesses that would benefit from our Partner Program. We will support that customer in finding the correct solutions. There is no need for a technical background or knowledge of VoIP to become this type of partner.

Benefits to being a Referral Partner:

  • No …
  • These days, Bluetooth integrated VoIP phones are becoming the norm, and if you are not taking advantage of this awesome feature, you are missing out.
    Here is a quick How-To on syncing your cellphone with the Bluetooth enabled Grandstream GXP2140. (Don’t worry, almost all VoIP phones with this feature will work with Apple or Android)

    The first thing you are going to want to do is make sure that Bluetooth is turned on, on your mobile device.

    Second, push the round Menu button on the front of your GXP2140 to bring up the main menu. From the main menu go to System. Next, you can scroll down and select Bluetooth.

    From the page, you will be able to turn on Bluetooth if …

    hosted and onsite systemThe first step when implementing VoIP Service is to choose a hosted or on-site system. This can be a difficult decision if you are not a VoIP service expert. Surely consulting an expert can make things easier and simpler; however it’s even better to have some of your own knowledge before you consult the experts. After reading this blog, you will have a basic picture of the best VoIP service solution for your business.


    Hosted VoIP Systems

    A hosted VoIP system is usually an ideal option for inexperienced VoIP beginners as everything is taken care of by a third party company. Taking advantage of the hosted VoIP system, users with minimal hardware and no additional IT staff can switch to VoIP service seamlessly and …

    VoIP Supply has a line of refurbished VoIP phones that have undergone a thorough 10-step reconditioning process that assure our customers only receive quality products that can be trusted to look great and function as if they were brand new.

    This month we are highlighting four of our most popular Refresh VoIP Phones. These phones have been examined, upgraded, set to default settings, and repackaged. They are offered as a cost-effective solution for those of us in need of a VoIP system, but looking for a bargain.


    Polycom VVX300

    From a trusted name in the VoIP industry, the Polycom family of VVX Business phones is a fan favorite. Refresh offers many of the VVX series phones like the VVX300, a 6-line High Definition IP …

    Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

    In previous Mom’s calling Q&A series, we have discussed: Can I Use WiFi Phones With Grandstream UCM?. Today, we have more new real questions and answers from VoIP users just like you.


    Q: I have bought a Grandstream GXW4216 and set up all the lines in my house with it as the gateway for my modern with VOIPO service. My question is, when we answer on one phone we can not …

    When it comes to video chatting, nothing is worse than having poor video and/or audio quality. In fact, most of the users could have a better Skype for Business experience if they put some effort into meeting the fundamental requirements. Let’s learn some Skype for Business video functions and how you can enjoy quality video calls.

    Teliris_VL_ModularSkype For Business Video Capability

    In addition to the standard softphone functions such as answering/ending/rejecting calls, replying with instant message or audio only, and do not disturb setting, Skype for Business Video also offers four video layouts (Gallery View/ Speaker View/ Content View/ Compact View) and the ability to mute/unmute, turn off video or photo, set full screen or normal view. To learn detailed video functions, please visit Microsoft’s