VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Elastix miniUCS and Grandstream GXP2130 different internal extensions and BLF

Q: I recently installed an Elastix miniUCS with Grandstream GXP2130 phones in a law firm and they requested a few features. They were hoping to have a different ring tone for internal extensions when calling as well as being able to “see” which line was in use on the phones?

A: You can customize the ringtone by creating rules for those internal extensions.…

Image Courtesy of Jokideo Jokes and Pictures

At VoIP Supply, we are constantly expanding our product catalog to make sure we are able to fulfill all of our customers needs.

When we were researching Wi-Fi infrastructure, Ruckus Wireless was an easy choice.

I had the pleasure to discuss Ruckus Wireless with David Callisch, VP of Corporate Marketing, over at Ruckus Wireless.

He was able to shed light on different deployments for Ruckus, new products, and recent Ruckus partnerships. What follows is my interview with him. Enjoy!

VoIP Supply: For folks who are unfamiliar with Ruckus Wireless, tell us about your company?

David Callisch: Ruckus is now the world’s largest independent supplier of advanced Wi-Fi systems for enterprises and carriers around the globe. Headquartered in Sunnyvale, California, the company currently operates in …

VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Polycom IP 331 qa

Q: We have Polycom IP 331 VoIP Phones and some of our users are saying that the ringer is too low. They have the volume cranked all the way up but the volume is still not loud enough. Is there any way to boost the volume or is there a loud ringer that can be purchased for these phones.

A: There is a …

Yealink IP Phone Family

As the Yealink product line grows and matures into a leader in the VoIP endpoint market, we thought it would be a good idea to give our readers some background on the company that you may not know about them.

I personally think #3 was a great move for the company on a whole to appeal to it’s customer base.

#1.  200 R&D Employees

With that many employees focused solely on creating a better product with the latest features, only good things can happen. Also this means that new products will have little to no bugs/errors that will need to be corrected. They have so many employees to work out all the kinks before it makes it to your desk.

#2.  Microsoft Lync Compatible

The …

VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Microsoft Lync Server Needs Skype for

Q: We need to confirm that the latest UC firmware 5.4.0 from Polycom will support Skype for Business server 2015.

A: The quick answer is no.

Firmware version 5.4.0 has a bug and should not be installed.

UC version 5.3.1 will support Skype for Business (this version was released after 5.4.0) and Polycom lists firmware 5.3.0.12074 as the “Version Tested”, so this and …

grandstream webinar gxp 1600

Small businesses have the same pressing communication needs as any other business.

But with so many phone options to choose from, where do you start?

Grandstream is here to help with their GXP1600 series of VoIP phones.

And there’s no better way to learn about this new generation of small business VoIP phones than registering for our upcoming webinar.…

Invoxia

Beginning July 2015, Invoxia NVX 620 and NVX 220 VoIP phone systems will be made available to all VoIP Supply customers

Invoxia, a French based VoIP solutions company, has announced the arrival of it’s newest VoIP SIP Phones into the U.S. market – the Invoxia NVX 620 and the Invoxia NVX 220 – both of which have the capability of being both a desktop phone and a conference unit while using  Apple and Android devices as a control interface.

Compatible with iPhone, Android, and Tablets

Compatible with both iPhone (including the iPhone 6 and 6 Plus models) and Android devices, the NVX 620 transforms the modern desk phone into a fully BYOD capable communications device. Accommodating not only cellular devices, but also iPads and Android …

Grandstream VoIP IP Camera Demo Kit

Now, more than ever, VoIP Customers demand a full solution for their communicative needs.

I’m sure we’ve all come to a point in our quest for more IP capable devices, where we’ve really wondered if we’re offering our customers the best solutions. I’m sure you’ll agree that customers hear a lot about voice, video, data, and mobility, but they may not know if they really need only one of those solutions or all of them bundled together.

VoIP Supply believes that you can help solve this need with the newly added Grandstream Reseller Demo Kit, which offers resellers a full PBX solution. The Grandstream Reseller Demo Kit allows you to test Grandstream’s capabilities yourself so that you’re comfortable selling the solution. It provides everything …

Yealink T48G First Look

Yealink is now the #2 SIP Phone Provider and they have every aspect of the office environment covered with their product line of VoIP Phones. They have everything from the break room to the conference room.

I would like to show you how the following VoIP phones fit in an office setting:

  • T21P E2 2-line VoIP Phone
  • W52P DECT Phone Bundle
  • T29G Gigabit VoIP Phone
  • CP860 VoIP Conference Phone

 

Simple Cost-Friendly VoIP Phone

Let’s first start simple with the absolutely newest edition the SIP-T21P E2. The T21P E2 is an upgraded version of the T21P and now has a backlit screen for better visibility for the user.

Some of the features include:

  • Up to 2 SIP Accounts
  • Wall Mountable
  • Colored (Red/Green) Programmable Keys