Wifi phones are becoming more popular in the workplace. This is especially true in warehouse and hospital settings.

If you work in a hospital, having a WiFi phone allows you to carry your phone on you at all times. This is a very important feature because it can eliminate the need to be paged, and having to continually check a desk phone for messages and missed calls, which can become daunting.

If you are in a large warehouse setting, then you know how frustrating it can be when you are across the room from a ringing desk phone. WiFi phones help solve this problem by allowing you to answer a call from anywhere, which can boost productivity instantly!

One of the more popular WiFi phones that are on the market right now is the Incom 1000G. This phone is feature rich and is easy-to-use.

For those of you that already have this phone, or are still learning how to utilize the phone’s features, we are going to cover how to transfer a call.


How to Transfer a Call with the Incom 1000G

incom-1000gThis simple, but important feature is easy to use on the Incom 1000G. If you are on the line with a customer or patient, and you need to transfer them to a different department, simply press the Send button to place the caller on hold.

Once the call is on hold, you then dial the number or extension you are transferring to. Once the number is dialed, press the send button again. This will begin calling while your original call remains on hold.

After the call is answered you will then press the left” •” button. This will access your menu. From the menu, highlight the transfer option using the directional pad in the center of the phone and press OK.

And VOILA! Your call is transferred! It can feel pretty good to be more efficient on the phone, especially while being anywhere in the workplace. If you feel like this is something that can benefit your productivity, then I would highly recommend looking into the Incom 1000G for your business or workplace!

Do you have a different WiFi phone that you use currently? Let us know what it is!


Going on a vacation? Going to be out of the office all day? snom 725

Did you know that the Snom 700 model phone has a feature that allows you to lock your keypad? It’s very simple to use! All you have to do is push and hold the (…*) button on the keypad. Hold it down for a few seconds until a Lock icon appears on the phone’s screen.

Once the phone is locked, the keypad will be disabled. The phone will remain locked until you, of course, unlock it. To do this, you simply push and hold the (…*) button again. Once the phone is unlocked, you will be required to enter you Voicemail PIN. Once your Voicemail PIN is entered, everything will be set back to normal and you can get back to work.

For more information on the Snom 700 line of phones, or anything else offered by Snom, please click here.

how-to pic

If the 2.8 inch color display on your new Grandstream GXP2135 is too bright or dim out of the box, then follow these quick and easy steps to adjust the brightness! Because not all office settings are the same, Grandstream has made it simple to customize this small, but important detail on your new phone.

Start by pressing the round Menu button on the front face of the phone.

Then select Preference, followed by Appearance.

Once you are there, select Idle LCD Brightness. From there, you will be able to adjust the brightness of your screen by pressing the Left and Right arrow keys.

One easy way to break the “cookie-cutter” office vibe at work is to change up the ringtone on your desk phone. If you are using a VVX 400 series polycom, follow these quick steps to personalize your workspace!

From the home screen, select Settings, then select Basic, followed by Ring Type.

*If there are multiple lines configured on your desk phone, you must select what line you would like to apply the ringtone to.

Once you are on the Ring Type screen, you can then use the Up and Down arrow keys to choose your ringtone! Simply press play to sample the ringtones when making your choice!

Lastly, in case you are wondering, the default ringtone for the Polycom VVX 400 series is Low Trill.
vvx series ringtone