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We Are Here To Help You We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible. First Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Warranties Return Policy RMA Form Technica...

Sometimes products need to be returned. At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy. Final Sale Products: All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...

Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...

Frequently Asked Questions We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647. Basic VoIP 1.  What is VoIP? 2.  What are the advantages of VoIP over analog PSTN lines? 3.  What type of service and equipment are needed for VoIP deployment? 4.  ...

Your VoIP gateway can be simple Or it can be a complex nightmare… You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause. But how do you avoid a complex nightmare? Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do. So read on and avoid turning your VoIP gateway into a nightmare. What is a VoIP gateway? A VoIP gateway is a piece o...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...

You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002.                  Shop By Federal Compliance Here! We a...

  A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are  GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...

Focus on your core competency… Let VoIP Supply take care of the rest. As a service provider your primary focus is delivering best in class voice service to your customers - not dealing with equipment selection, equipment configuration, logistics and returns. That’s why VoIP Supply provides service providers with VoIP equipment selection, configuration, logistics and returns services. These services allow you to focus on your core competencies while leveraging VoIP Supply’s expertise, ...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Thanks for downloading one of our educational guides! If you get stuck, we're here to help If you get stuck or need some help at any time when you're reading this guide, just call us at 800-398-VoIP and we'll be happy to help you out. Consultations, Support, Provisioning We have everything you need for VoIP and we've been in business since 2002 so we know what the best VoIP solutions are and we can help you every step of the way. VoIP Services We Offer VoIP Service including SIP ...

Video Conferencing Systems has streamlined the process for our customers to take them from a Video Conferencing wish to a full deployment. This article begins at point zero and takes you through the architectural set-up to the first test call. Learn the Basics So you want to deploy Video Conferencing to enhance your business communications. Now what? Please read our other entries, including, “ What is Video Conferencing? ,” “ How Does Video Conferencing Work? ” and “ Benefits of Vid...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...

Something Not Working Right? You have come to the right page then. If you already have our warranty or a technical support package, please call us right away at 866-885-4853 . If you do not have our warranty or a technical support package, please click here and a member of our technical support staff will get back to you as soon as they can. Technical Support Options Given the wide array of vendors, devices and protocols available, getting started with an IP Survei...

What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...

Audiocodes products cannot be returned to VoIP Supply. We recommend that you purchase an Audiocodes extended support package for troubleshooting problems as they arrive. You can choose from a DVS package (9x5xNBD) or an ACTS package (24x7x4). With an extended support package, Audiocodes will assist you in troubleshooting your once working gateway. If you need help setting up and configuring your Audiocodes gateway for the first time, you can purchase a remote implementation package from Audiocodes throu...

Getting into VoIP doesn't have to be difficult and time consuming. At least not with Deploy by VoIP Supply. Through Deploy everything from site assessments, cabling, device configuration, installation and testing can be handle by our experienced team. This makes Deploy the fastest and easiest way to turn-up VoIP at your office. Take advantage of VoIP Supply's nationwide network of licensed and certified technicians today and leave the burden of assessing your situation, selecting the proper solu...

Lets talk on your turf You can find all of the VoIP experts at VoIP Supply answering questions and participating in networks and communities across the internet. You can even meet them all on VoIPSupply.com. But we understand that sometimes it's easier for you keep in touch on your terms. Whether you want to send us a question via a tweet or find our LinkedIn link on how VoIP can improve your business, VoIP Supply is delivering the information and advice for you to be successfully use VoIP. You ...

The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...

Desktop Versus Room Video Conferencing The Company-Wide Deployment Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization. So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...

How Much Does Video Conferencing Cost? There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing. If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...

How Does Video Conferencing Work? Describing a Video Conference can be as basic as an IP address -to-IP address connection and as complex as fully-immersive Telepresence with a musical score, a full data presentation, and full-heighted conference participants. It is somewhere in the middle that most Video Conferences fall, and so this is the imagery I will use. Uncomplicated It is incredibly important to note that there is no complicated call initiation with Video Conferencing systems bec...

Why Work With VoIP Supply? Of course, it’s understandable that you’d have this question. We ask our partners the same thing about them. That’s why our team came together to create this list. We hope it answers your questions, but if not, feel free to give us a call. We’d love to spend more time explaining "Why VoIP Supply?"   12 Reasons to Buy From VoIP Supply! (Because 10 Wasn't Enough)   1. We, The People     Everyone at VoIP Supply is passionate about w...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

Learn All About IP Paging! IP paging enables businesses to broadcast audio messages over an IP network, often using existing data infrastructure. It is a scalable solution, ideal for announcements, emergency notifications, and alerts across large or multi-site environments. IP paging integrates seamlessly with VoIP systems, allowing easy management and control. Get Answers to Questions Like: What are the benefits of IP paging? Can I update an existing paging infrastructure or do...

Interested in selling VoIP service but don't know where to start? Our CloudSpan MarketPlace is a single place to find your customer a perfect match with a service provider will meet their business needs. Our VoIP consultants offer a free consultation and provide up to three quotes to some of the best VoIP service providers on the market. Sign up and start selling VoIP service through the CloudSpan MarketPlace!   Why CloudSpan?     Multiple...

Why VoIP Fulfillment by VoIP Supply? The team behind VoIP Fulfillment by VoIP Supply has been providing provisioning and fulfillment to VoIP Service Providers since the industry's beginning. Many of our past and current customers were pioneers in residential and hosted VoIP back in the early 2000 era. By taking advantage of the services that we have to offer and the expertise we have in-house, these customers have been able to focus on the sales and marketing aspect of their business rathe...

Featured Product - Yealink T46U     Key Benefits 4.3'' 480X272-pixel color display with backlight Dual-port Gigabit Ethernet Up to 16 SIP accounts Expandable with YEA-EXP43     Access to Yealink T46U Datasheet    Overview The  T46U has an improved design with more advanced features such as 2 USB ports and it can be connected to WiFi via the WF40 dongle (2.4G) or the WF50 dongle (5G). Y...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...

Give Your Products a Second Chance! Sometimes a part of a product breaks. Other times a customer decides to upgrade. In either case , you have an alternative to the trash for your returned products with VoIP Supply's device Reconditioning service. Using the same process and care that is used with Refresh line of reconditioned equipment, VoIP Supply's Device Reconditioning services allow manufacturers and service providers to put their returned products to use as replacements, ...

Get up to 10% discount on qualifying orders. Contact one of our VoIP Supply sales representatives at 1-800-398-8647 today for details!

Featured Product - Netgear GS116 ProSafe Switch            Key Benefits 16-port Gigabit 10/100/1000 n Bandwidth: 32 Gbps (non-blocking)   Layer 2 802.1p and Layer 3 DSCP traffic priority tags     Access to Netgear GS116 Switch Datasheet      Overview The Netgear GS116NA is an unmanaged 16-port Gigabit 10/100/1000 Desktop switch that provides a powerful, high speed network...

Don’t have your own marketing team? No problem! Utilize VoIP Supply’s dedicated marketing team as your extension to keep your customers engaged at all times. We are here to help you succeed regardless how small or big your business is. With our comprehensive marketing resources, you are able to turn your small business into big players. Check out the resources available for you to take advantage of: Call our VoIP experts at 1-800-398-8647 or email voipexperts@voips...

Become a Sangoma Channel Champion: Join Sangoma's Industry-Leading Partner Program  As a Sangoma partner, you’ll have access to the best-in-class, end-to-end Unified Communications (UC) solutions and the widest selection of “As A Service” offerings available in the industry. With so many award-winning innovative solutions conveniently available through one channel-first vendor, you’ll gain the winning edge on proposals and allow your customers to leverage your exper...

Get Ready to Offer Your Customers High-Quality IP-Based Products! Here at VoIP Supply, we know that resellers, integrators, and VARs need quick and easy access to Grandstream VoIP equipment. That’s why the VoIP Supply Grandstream Reseller Program  was created to streamline the Grandstream buying process by making it faster and easier to get products to you and your customers. Why Join the Grandstream Reseller Program? Order directly from VoIP Supply, a certif...

VoIP Supply prides itself in delivering world-class Customer Support to ensure your business has the best possible experience with their VoIP deployment. Whether you are an SMB (small-to-medium Business), Enterprise or larger service provider, our technicians are available to assist you along the way. Our global Support team with in-depth industry and product knowledge ensures you receive the support and services you need, when you need it. If you are looking for pricing or a quote, please do not us...

What is PDMS? PDMS is designed to allow enterprise customers to centrally manage all their Polycom audio devices from a single Cloud portal, including desk phones, conference units, and more. This service is totally free of charge for   our certified Polycom partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your PDMS launched today! PDMS Benefits Simplify audio device management Create consistent experience ...

Polycom Device-as-a-Service (DaaS) is a new program that allows service providers to offer Polycom phones on a month-to-month basis with no minimum commitment and a 7-year replacement plan! This is a simple and flexible model to provide your customers with a one-stop-shop for all hosted cloud service needs and access to the best Polycom phones with the highest quality in the industry. Key Program Elements Devices provided directly to the ITSP on a month-to-month basis Technology replaceme...

We Are Here To Help You We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible. Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Warranties Return Policy RMA Form Techni...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up some of the most popular on-premise solutions in the cloud. Come have some fun….! Why SYSTM Hosting? We make it simple to launch voice applications in the cloud We support the platforms you know and love, deployed instantly, with just a few clicks We help you focus on your voice application, without having to be a cloud expert  Fill out the form or call us at 800-398-8647 ...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….! When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time! What Is Included?   Virtualized Digium Siwtchvox instance (and many others) Hosted and deliv...

What is FDMS? FDMS is Fanvil’s Device Management System that allows users a way to centrally provision, register, upgrade and monitor their Fanvil devices.  You can download the firmware here. This service is totally free of charge for   our certified Fanvil partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your FDMS launched today! FDMS Benefits Alarm notification of failures – Email, Web, SM...

Thank you for submitting our partner program form! Our channel manager will be in touch shortly. If you have questions, please contact our VoIP experts at 1-800-398-8647. Click here to get back to our partner program page. 

About 3CX 3CX provides an open standards communications solution with complete Unified Communications. From the basic calling features to more advanced contact center requirements, 3CX accommodates your every need at a fraction of the cost. It's so easy to install and maintain your communication system with 3CX, whether you are on-premise or in the cloud! Why Choose 3CX? Unbeatable Price – Save up to 80% per year Open Platform – Don&r...

Are you looking for creative ways to grow your business? When you choose to work with VoIP Supply you are not only getting the best products, but we pride ourselves on putting our customers first. When you work with VoIP Supply, you can consider us a value-added extension of your business! If you are interested in pricing, please contact one of our VoIP Solutions Consultants. We will work with you to develop the ideal program to make your business a success! Contact Our Vo...

Rich Technology Group recommends VoIP Supply for “all things” Voice over Internet Portocol related, such as IP phones, VoIP headsets and much more!  4 Reasons We Recommend VoIP Supply:  1. Endless hardware options: VoIP supply has one of the largest selections online of IP phones, headsets and VoIP related accessories, such as routers, switches and more!  2. Excellent pre-sales support: Not sure what you are looking for, or what is compatible with your business ph...

Presales VoIP Phone Service and Hardware Questions Combined our VoIP Solutions Consultants have over sixty years of experience. If you are looking for a new business phone system, a new VoIP Service provider, VoIP phones, headsets, SBCs, Gateway or anything related to VoIP we are here to help! Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Customer Service Warranties Return Po...

More Than a Website, We Are VoIP Supply! VoIP Supply is not just an e-commerce site. We are people; a team of talented, dedicated individuals who are passionate about VoIP technologies. We work as a team to deliver products and services that allow our customers to implement and deploy VoIP communications. What truly defines us as a company is our ability to provide customized solutions with exceptional, personalized customer service and support that you will easily find ...

Thank you for stopping by our booth at Build IT Live 2024. You can download company information and datasheets for the products displayed at our booth below! Be sure to also register for the VoIP Supply Partner Program, so that you have access to all of our programs.   Click to Download VoIP Supply Programs About VoIP Supply VoIP Supply Line Card Grandstream  Grandstream Convergence Solutions Catalog Grandstream Full UC Catalog ...

Thank you for stopping by our booth at Build IT Live 2024. You can download company information and datasheets for the products displayed at our booth below! Be sure to also register for the VoIP Supply Partner Program, so that you have access to all of our programs.   Click to Download VoIP Supply Programs About VoIP Supply VoIP Supply Line Card Grandstream  Grandstream Convergence Solutions Catalog Grandstream Full UC Catalog ...

Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote)   VoIP Supply, a Sangoma company, is seeking a   Government Sales Associate  who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...

Affiliate Terms & Conditions 1. General The present Terms and Conditions regulate the Affiliate Program provided by the Merchant and represent the agreement between the seller and the individual or entity joining the Affiliate Program (the "Affiliate" , "you" ). Please read the following article carefully as it represents a legally binding agreement between you and the Merchant . By submitting your application and thereafter participating in the Affiliate Program, you agree to comply with ...

Learn All About VoIP Adapters Discover how to seamlessly connect traditional phones and fax machines to your modern VoIP system. This comprehensive guide covers essential setup tips, compatibility, and performance optimization.  Get Answers to Questions Like: What is a VoIP Adapter? What do VoIP Adapters do?  What are the benefits of VoIP Adapters? How do I know which VoIP Adapter I need?    More Resources for VoIP Adapters How Does a VoIP Adapter Work? ...

Featured Product - Fanvil X7A Android Phone   Key Benefits 20 SIP lines, 3-way conference, hotspot 7” capacity color touch-screen HD voice: HD handset, HD speaker Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi     Access to the X7A Datasheet    Overview T he Fanvil X7A IP Phone runs on the Android 9.0 system...

Get Cyber Certified! CyberData is looking to identify, educate, train, and certify Value Added Resellers and Installers/Integrators who are interested in supporting end-user customers through consultation, product procurement, and on-site installation of CyberData IP Paging devices. What’s in it for you in addition to MORE BUSINESS? Placement of your logo and a hyperlink to your website from the CyberData website. CyberData will send you leads for customers needing assist...

How Can We Help You Today? Do you have questions about VoIP? Do you need help desiginng a customized VoIP Solution for your business?  Our friendly and knowledgable staff, and certified reps are available Monday - Friday, 8AM to 6PM EST, to help you find the best fit for your needs.  Contact a VoIP Expert Today!  Learn More About Our Team Below! Don Stefanie Email: dons@voipsupply.com Direct: 716-213-6906 Darren Hart...