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Is Something Not Working Right?
We know how frustrating it is to have a product that is not functioning properly - but don't worry you have found the right page to get you the assistance you need.
If you believe your product is DOA (Dead on Arrival) you will need to initiate an RMA, you can do that here .
If you do not have our go3 warranty or a technical support package, please contact us via email , a member of our technical support staff will get back to you as soon as they can.
If yo...
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Sometimes products need to be returned.
At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy.
Final Sale Products:
All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...
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You’ve got a million other things to do. That’s why VoIP Supply is the leading destination for small medium businesses looking to purchase VoIP equipment and complete systems with ease. With VoIP Supply EASE your small medium business gets a high-touch, in-depth and expedited experience – just like your Enterprise friends. VoIP Supply EASE isn’t just about making the VoIP purchasing easy. When your small medium business chooses to work with EASE , you’ll also receive the follo...
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Does your Enterprise already have a team in place to deploy a large scale project? Then you've come to the right place! It’s not just the experience that your Enterprise receives when they choose VoIP Supply. When your Enterprise chooses VoIP Supply as its VoIP equipment and systems provider, you also get: Discounts – Receive substantial discounts based on purchase volumes Expertise – Manufacturer certified VoIP experts giving you FREE pre-sale consultations Choice – Choos...
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With VoIP Supply’s Reclaim Equipment Buyback Program!
VoIP Supply’s Reclaim equipment buyback program is your outlet for selling off your used and excess VoIP equipment.
With Reclaim you can submit your equipment for sale to VoIP Supply and receive fair market value for it allowing you to “reclaim” a portion of your original investment.
Reclaim is the easiest way to sell your inventory
Forget eBay, Craigslist or broker communities! VoIP Supply has des...
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Something Not Working Right?
You have come to the right page then.
If you already have our warranty or a technical support package, please call us right away at 866-885-4853 .
If you do not have our warranty or a technical support package, please click here and a member of our technical support staff will get back to you as soon as they can.
Technical Support Options
Given the wide array of vendors, devices and protocols available, getting started with an IP Survei...
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Each and every Refresh product goes through a thorough and exhaustive reconditioning process. The following steps are taken to Refresh a product:
Visual Inspection
Upon receipt all products are visually inspected. Only grade “A” products with minimal cosmetic damage are accepted. All other products are rejected. This ensure only the best products go through the Refresh process.
DOA (Dead on Arrival)
Each product that passes the initial visual inspection is th...
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If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...
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Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...
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Show and Tell - VoIP Supply Press Room
We're a small business, we've tried (almost) everything.
We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...
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VoIP Supply Assist Service Level Agreement
VoIP Supply Assist support services are subject to the following terms, in addition to any terms that are present on a service by service basis:
Free Support:
VoIP Supply Assist will provide best effort support for equipment purchased from VoIP Supply on a first-in, first-out basis
VoIP Supply Assist strives to address every situation promptly. Support requests submitted between 9am and 6pm on a working weekday (Monday thr...
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Ease into your Deployment!
You probably wear a lot of different hats within your company so, don't you have more important things to do than assembling and programming your VoIP System?
Each component in a VoIP System needs its own programming and fine-tuning. Save your valuable time by having the experts at VoIP Supply configure your components for you so that they are truly plug-and-play.
Pre-Label your VoIP Box and Program your IP PBX with Ease
VoIP Supply can make your roll...
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Turn Your Challenges Into Opportunities with VoIP Supply You only have a limited budget and time to invest in the right thing. That's why you need a dedicated, experienced VoIP team that you can rely on. Your satisfaction is our priority. With VoIP Supply, you will have access to: Experience - Access over 150 years of combined in-house VoIP experience Expertise - Live VoIP experts giving you FREE pre-sale consultations Service - Dedicated on-going account management Help- Live ...
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Why Nextiva?
Advanced Analytics - Robust reporting and valuable insight into your business communications One of the largest and fastest growing hosted service providers 7 years running Reliability with good mobility features
Nextiva Amazon Chime
Amazon Chime is a robust video conferencing and online meeting tool that allows users to connect with people outside the organiza...
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Why Broadvoice?
Full featured and value prized with geo-redundant network for seamless calling International unlimited calling plans to 72 countries Cloud hosted VoIP & SIP Trunking with tight QoS delivery via SDWan
Broadvoice Communicator now includes a beta version of video calling! This feature is perfect for small team communication, allowing group chats to move to v...
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About RingCentral
Your call is our calling. Providing simplified business communications that help 5 million people connect worldwide.
Why RingCentral?
One of the most recognized service providers of UC, messaging, collaboration and conferencing Solid integration with leading CRM packages and support apps: Salesforce, Zendesk and more! Provide services internationally in multiple countries.
...
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About PanTerra
Our vision is to completely change how enterprises conduct business by delivering the most comprehensive suite of cloud-based, fully managed IT services that empower people to work better by increasing productivity, enhancing communications, simplifying collaboration and enhancing globalization efficiencies.
Why PanTerra?
An end-to-end cloud solution provider with built-in unified communications, messaging and file sharing &nbs...
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Download our Product Comparison Charts and Compare Similar Products Side by Side!
Tired of juggling around multiple web pages just to compare different features of VoIP products? Let us do the work for you. Utilize our product comparison charts to compare similar VoIP equipment side by side simply in the same chart!
VoIP System
Sangoma Updated Peace of Mind Support Packages (POMPs)
3CX Hotel Module vs Xorcom Complete Concierge ...
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Give Your Products a Second Chance!
Sometimes a part of a product breaks. Other times a customer decides to upgrade.
In either case , you have an alternative to the trash for your returned products with VoIP Supply's device Reconditioning service. Using the same process and care that is used with Refresh line of reconditioned equipment, VoIP Supply's Device Reconditioning services allow manufacturers and service providers to put their returned products to use as replacements, ...
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VoIP Solutions for Small to Medium-Sized Businesses We know you've got a million things to do. That's why VoIP Supply is the leading destination for small to medium-sized businesses looking to purchase VoIP equipment and systems with ease. VoIP Supply has thousands of products from over 60 of the leading manufacturers in the VoIP industry. With solutions and devices like VoIP phones, IP paging, networking equipment, video conferencing, headsets, and more, VoIP Supply has everything you need! No...
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About Nextiva
Nextiva is a cloud-based VoIP communications service provider founded in 2006. It provides office telephony services to small to medium-size companies in USA and Canada.
Nextiva focuses on virtual fax lines and PBX trunk lines for SIP Trunking and it helps businesses grow and profit from the best cloud-based business VoIP services. The mobility and flexibility of their cloud service allow the businesses to serve their customers better.
Nextiva Amazon Chi...
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About RingCentral
RingCentral is a publicly traded provider of cloud-based VoIP systems for businesses. It serves over 350,000 organizations with its innovative and secure VoIP solution to connect employees, boost work efficiency, and strengthen customer relationships.
Thier cloud-based business phone service and virtual PBX includes a comprehensive set of business features that unify voice, video, and collaboration, conferencing, fax, and more.
About RingCentral for Microso...
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In the past, VoIP Supply’s Edu Assist Program helped hundreds of educational institutions deploy VoIP phone systems. With Edu Assist from VoIP Supply, educational purchasers also receive the following:
Expertise - Manufacturer certified VoIP experts giving you FREE pre-sale consultations
No Hassles - No fine print, no runaround, and the industry’s leading returns policy
Protection - Extended product warranties (go3)
...
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Ease into your Deployment!
You probably wear a lot of different hats within your company so, don't you have more important things to do than assembling and programming your VoIP System?
Each component in a VoIP System needs its own programming and fine-tuning. Save your valuable time by having the experts at VoIP Supply configure your components for you so that they are truly plug-and-play.
Pre-Label your VoIP Box and Program your IP PBX with Ease
VoIP Supply can make your roll...
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Transform your Hotel with VoIP Solutions The hospitality industry is extremely competitive when it comes to pricing and services. Especially when customers can get all the information with just a few swipes or clicks on their smartphones and compare you and your competitors side-by-side within minutes. VoIP Supply provides you with everything your hotel needs and that isn’t just about making the VoIP purchasing easy. When you choose to work with our team, you also choose to benefit...
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About Bicom Systems
Bicom Systems was the first company to deliver Open Source Communications Software as Professional Turnkey Solutions.
By combining the best of open source telephony and its own proprietary software, Bicom Systems can provide enterprises with turnkey solutions that take account of the clients’ exact needs within a very cost-effective framework - giving CIOs the safest choice.
This mix includes royalty-free software, vibrant open source communities, ava...
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