In addition to supporting local nonprofit organizations, VoIP Supply believes in developing young professionals and building a more educated talent pool. VoIP Supply sponsored Infotech WNY Shadow Program, providing an opportunity for technology-focused students to be exposed to real business experiences. Six WNY college students came to visit VoIP Supplyâs office and warehouse in Amherst to learn and  explore WNY IT career opportunities, and network with VoIP Supply staff.
Understand Real IT Business Solutions
During the Shadow Day, our Software Development Manager, Shawn Hess, and Senior VoIP Engineer, Marc Spehalski, gave the students an onsite tour  featuring our company’s daily operation and explaining the career expectations in the IT business culture.
Through discussion and observation at VoIP Supply, this program helps young professionals understand the connection between their coursework and real IT business solutions in the  industry. It helps them explore the required skills and personalities to be successful in the workplace.
Interested In Learning More?
VoIP Supply is thrilled to network with young IT professionals and help students identify their unique potentials and career futures. If you are interested in learning more about VoIP Supply and networking with our staff, please visit voipsupply.com or contact us at 1-800-398-VoIP orvoipexperts@voipsupply.com
On January 18th, we joined Matt Urban Hope Center’s MLK service Day, stepping out in the cold to distribute hats, gloves, and scarves to needy families. Thank you to Matt Urban Hope Center for organizing this event and giving us the opportunity to contribute to the community.
As a B corporation committed to being a sustainable business, VoIP Supply is dedicated to giving back to the community in different forms including food donation, cancer awareness support, young professionals career explore, and more.
” We want to use our business as a force for good and spread our influence in the industry to make a difference.” said Ben Sayers, CEO of VoIP Supply.
VoIP Supply has more planned charity work to come this year including:
Electronics Donation: Donate all electronics/ printer ink and toner cartridges to Camp Good Days
Hospice Spring Bouquet Sale: Purchase mixed bouquet for $8 and a tribute bouquet for $30 goes to a Hospice patient
Earth Day: Plant another tree and participate in community Spring clean-up
As the first Certified B Corporation (B Corp) in Western New York, VoIP Supply has been devoting their time and money to the local charities at least once a month including the ongoing $1.98 meal donation program: one meal cost donated to Buffalo City Mission with every order placed. (Thanks to our customers being part of our charity effort!)
Giving Back Is Part of VoIP Supplyâs Mission
Unlike other technology companies, VoIP Supply invests its resources in the local community, redefining what it means to be a successful business. Aside from providing remarkable VoIP solutions and customer services, VoIP Supply also devotes themselves to bounding with the community and making a change in the society.Â
âNo one is too small to make a difference. We like to give all VoIP Supply employees the opportunity in giving back to the local community.â says Ben Sayers, CEO of VoIP Supply.
Putting Words Into Action
In October 2015, VoIP Supply posted employee pictures on Mix96 Facebook page, holding up signs of their “tata” names to support the Breast Cancer Awareness event for Susan G. Komen, who donated $1 per name.
In December 2015, VoIP Supply employees also donated 30 gift tags, total value $900, to the Giving Tree at the Eastern Hills Mall which was sponsored by the Family Help Center helping children in need.
Our charity work never ends and we have many more contributions planned for 2016!
2015 Charity ActivitiesÂ
Signature Sponsorship: VoIP Supply was the signature sponsor for the Passage House 25th Anniversary
Lunch Serving: Employees volunteered 6 hours serving lunch at Buffalo City Mission
Collect Donations: Two employees collected food donations for Food Bank of WNY at the Broadway Market
Fill the Backpack: Employee donations to feed kids during the summer 2015
Meals on Wheels: Teams of two employees deliver meals to North Buffalo residents in need
Pet Supplies Donation: Employees donated pet supplies and discs (to sell) for dogs in Erie County SPCA
Smoke Alarm Installation: Three employees installed smoke alarm in houses for Red Cross
Food Donation: Through 97Rock, VoIP Supplydonated 5 large bags of groceries and 5 turkeys to Food Bank of WNY
2016 Planned Charity Activities
MLK Day: Help Broadway-Fillmore neighborhood disperse hats, gloves, and scarves and shovel sidewalks, walkways, and driveways
Electronics Donation: Donate all electronics/ printer ink and toner cartridges to Camp Good Days
Hospice Spring Bouquet Sale: Purchase mixed bouquet for $8 and a tribute bouquet for $30 goes to a Hospice patient
Earth Day: Plant another tree and participate in community Spring clean-up
Share Your Thoughts With Us!
Are you interested in giving back to the community? What are your reasons and goals? We will be excited to hear your ideas and would be happy to answer any questions you may have. Leave your comments below.
“Beneficial Corporations“(B Corps) are corporations certified by the non-profit B Lab with the goal of developing positive impact on society and the environment in addition to the legally defined shareholders.
Seeing B Corporation as our business guideline to make decisions and develop core value and culture,  VoIP Supply has been certified as a B Corp for the second time to meet rigorous standards of social and environmental performance.Â
With seven points higher than the median score in Environment evaluation, VoIP Supply would like to highlight its extensive recycling program, specifically the Reclaim Equipment Buyback Program which not only gives customers more options to buy and sell VoIP equipment, but saves excess VoIP equipment from being wasted.
WHYÂ WE BECAME a B CORP
VoIP Suppy has been offering a tremendous amount of education and real value to customers and helping employees enjoy coming to work in a delightful environment. Becoming a B Corp gives VoIP Supply a clear roadmap to continue doing good business and becoming the company that’s the best for the world.
HOW to BECOME a B CORP
To become a B Corp, a business needs to complete the B Impact Assessment and earn minimum score of 80 out of 200 points. The assessment covers the impact of a business on environment, workers, customers, community and governance.
Based on difficulty and impact, the Improvement Report helps businesses find the areas they want to focus their effort on. Helpful practices to improve B Impact score vary from different businesses including increasing employee satisfaction and engagement, establishing specific social and environmental targets, improving energy efficiency, etc.
WANT TO LEARN MORE?
If you are interested in learning more about B corp certification or Reclaim Equipment Buyback Program, please contact us at 1-800-398-VoIP or voipexperts@voipsupply.com or visit the links below for more information. We would be thrilled to hear from you and be happy to answer any questions you may have!
For over 30 years, Patton SmartNode⢠has been known for its high quality VoIP products and outstanding customer support. From VoIP Gateways to Session Border Controllers, they offer comprehensive VoIP products, as well as FREE technical support and upgrades for both pre and post-sales.
To better address a variety of applications, Patton has recently released two new models: SmartNode 4170 PRI VoIP Gateway and SmartNode 5570 Enterprise Session Border Router – targeting enterprise businesses that are searching for cost-effective VoIP solutions to bridge PBX systems on multiple sites, or even to connect to a public Internet telephony service.
Comparing the SN1470 and the SN5570
Patton has a wide range of VoIP gateways/ routers to meet customerâs specific requirements. The SN4170 provides seamless network integration that matches up to ISDN standards for features and quality, and also offers an option for one T1/E1, and one Gigabit Ethernet port that can process up to 15 concurrent SIP calls.
Process up to 512 Simultaneous Calls
SN5770 can be used as an Enterprise Session Border Router or as a VoIP gateway/router that bridges IP-PBX products to their SIP Trunk service providers. It also comes with built-in security systems such as SIP TLS, SRTP, and also Stateful Firewall and Secure provisioning, which will ensure the protection of any LAN network. In addition to the two T1/E1 ports, the SN5570 can process up to 512 simultaneous SIP calls.
Ease of set up with an online wizard
Both models are equipped with full telephony features and VoIP protocol support, such as flexible call routing, hold, transfer, and also 3-way conferencing. Also, like other SmartNode products, these products provide a high-precision clock for delivering first-line IP telephony service in ISDN and DECT environments, an easy to use Web Wizard that enables convenient installation, and a customized web interface.
The table below gives you a side by side comparison of the two Patton units.
Contact Us Today
For more information or questions, please call our experts today at 1-800-398-VoIP. We are here to help you create the best VoIP solution for your business, and would love to hear from you! Please utilize the comment box below and drop us a note! We are excited to hear what YOU have to say about this product.
A well-known name in the VoIP industry, Grandstream Networks has been on itâs âAâ game manufacturing award-winning IP Phones, IP PBX Appliances, and Surveillance Products since 2002. After recently unveiling their very first conference phone, the GAC2500, which utilizes the power of Android 4.4 and also offers a complete conference solution for any size business, Grandstream is at it again. This time around-following its trend of innovation, high quality and reliability- Grandstream hits the market with two new products releasing in the same week.
Grandstream released theGVC3202 Video Conferencing solution, a noteworthy business-class camera that not only supports Grandstreamâs vigorous IPVideoTalk Pro cloud platform, but has the ability to power multiple popular video conferencing protocols and platforms right out of the box. Based on Android 4.4, the GVC3202 provides full access to all video conferencing apps in the Google Play Store-such as SkypeÂŽ, Skype for BusinessÂŽ, Google Hangouts⢠and more.
WHAT ELSE DOES THE GVC3202 OFFER?
Flaunting a clean, modern design, the GVC 3202 also sports an inventive embedded Multi-Point Control Unit (MCU) that supports up to 3-way conferencing with local mixing between SIP and other protocols. Other high performance features include:
Built-in Bluetooth for use with Bluetooth speakers/ microphones, keyboards, data exchange, etc
Support for 2 screens thanks to 2 HDMI outputs
Local & far-end controllable PTZ camera with wide-angle lens
Can bridge calls from Android apps into SIP conference
Ability to share a presentation with conference attendees or review a document
Can remind attendees 10 minutes before start-time and automatically call all participants
Ability to easily record all video conferences to document meetings
Fast connections speeds to maximize video quality
Video resolutions up to 1080p
Powerful 9x optical zoom
Interoperable with any 3rd party platform and with full, transcending features and abilities, the GVC3202 is a great video conferencing solution for any small business.
THERE IS MORE FROM GRANDSTREAM
If the GVC 3202 Video Conferencing Solution is not enough new technology for you, Grandstream has released the GXP2170 IP Phone for High-Volume Users, a robust enterprise-grade IP phone meant to fit the needs of businesses that are dependent on phone calls. The Grandstream GXP2170 allows for up to 12 line keys and six SIP accounts with programmable context-sensitive soft keys, and supports the fastest possible connection speeds with dual Gigabit network ports, making it a reliable IP Phone solution to help pay the bills-many phone calls at a time.
WHATâS THE GXP2170 ALL ABOUT?
Boasting a 4.3 inch color display LCD and full HD audio, the GXP2170 has 48 digital, on-screen speed dial keys, and Power over the Ethernet (PoE), allowing for efficiency and productivity. This top-notch, executive-level IP Phone also includes the following functionalities:
Built-in Bluetooth for syncing headsets and mobile devices for contact books, calendars & call transferring Full duplex-speakerphone
The 48 digitally programmable & customizable BLF/fast-dial keys can be optimized when used with up to four cascaded GXP2200EXT Modules
WHERE CAN I FIND THE GVC3202 AND THE GXP2170?
VoIP Supply is excited to offer both of these Grandstream Networks products as reliable and innovative solutions for your video conferencing and/or VoIP Phone needs. We would be thrilled if you shared with us what you think about these products as well! Go ahead and leave a comment or ask us a question in the below comment area. You can also contact us directly at 1-800-398-8647 or at voipexperts@voipsupply.com and we would be happy to chat with you about both of these VoIP solutions.
With the introduction of the Yealink T49G 16 line VoIP Video Phone, Yealink is able to say it covers all features from basic to advanced within a VoIP phone. Yealink was able to capture simplicity and sophistication for their flagship VoIP phone, enabling business executives and professionals with high quality telecommunications.
High Definition Video Calling
If an 8 inch full-HD 1080p touchscreen isn’t enough for you, Yealink has incorporated an HDMI port to allow the connection to an external monitor. On top of the high quality screen the Yealink T49G comes equipped with built-in bluetooth and WiFi among other features.
Up to 16 SIP accounts
Three-way video conferencing
Five-way audio/video mixed conferencing
USB ports (2.0 compliant) for media and storage applications
HD voice: HD handset, HD speaker
Gigabit Ethernet ports
Screenshot transfer via USB flash drive/li>
The Yealink T49G offers basic IP PBX features such as; Busy Lamp Field (BLF), remote office (hot desking), intercom, paging and music on hold. The 8 inch touchscreen offers 8 feature keys 3 illuminated keys and also 29 one-touch DSS keys.
US-Based Tech Support
With all these features and attributes you may need to talk to an expert regarding Yealink VoIP phones. Yealink has recently launched real-time technical support service for North America.
This service allows our North American customers to rely on Yealinkâs prompt and professional tech support services by submitting a ticket here: https://ticket.yealink.com/ The Yealink team is available Monday through Friday from 8:30am to 6:30pm EST.
Yealink Unified Communications Solution
With the addition of the T49G, Yealink now has a complete audio and video collaborative communication solution. For more information or if you have any questions please contact our VoIP Solutions Specialists at 1-800-398-8647 or voipexperts@voipsupply.com.
Note: This post was originally written by Jeff Quinn.
There are advantages between choosing a softphone or deskphone option when implementing a new VoIP phone system office. I wanted to first give you some FREE options of softphones and also an affordable deskphone option that you may want to take a look at.
3CX Softphone
With the ability to be used on Windows, MAC, Android and iOS operating systems the 3CX softphone is a easy to use and helps to reduce your phone system costs.
Open standards to be used with many different platforms
Simple to understand interface
Along with basic call features presence and instant chat are included
Android users with 4.0 or higher are able to make and receive SIP based calls over WiFi. The Grandstream Wave app offers the most popular telephony features and supports up to 6 SIP accounts.
Compatible with most 3 partiesâ SIP based communication platforms and IP PBX systems
Currently only available for Android 4.0 or higher
Available via the Google play store or from Grandstream.com
With a user friendly configuration and the ability to make and receive phone calls from any mobile device, the Switchvox Softphone app is scalable for any office situation.
Whether you decide to use a soft phone or a desk phone you will still be receiving the main benefits of a small business VoIP phone system. Please feel free to call in to our VoIP Solutions Specialists and discuss whether of desk phone or SIP soft phone is the right choice for you at 1-800-398-VoIP or email us at voipexperts@voipsupply.com.
The CloudSpan Marketplace by VoIP Supply is here to provide you with a single place to shop various cloud service offerings, in order to help you find the perfect match for your businessâs size and needs.
We understand the process can be difficult and frustrating at points. We wanted to give you an idea of what the process will look like for you when you work with us.
Step One:
Access the CloudSpan Marketplace
Youâre shopping for your VoIP Service Solution and come upon the CloudSpan Marketplace by VoIP Supply. You can either fill out the form on the page to be contacted by a Solutions Specialist or you can call directly in at 1.800.398.VoIP.
Step Two:
Consultation
Our VoIP Solutions Specialist will offer you a consultation about your home or business. Some of the typical questions are:
How many employees do you have in your office?
Would you consider your business to have a heavy call volume? Maybe we can take a look at one of your old phone bills to get an idea.
What type of call features are must-haves for you?
Do you have the staff on hand to maintain a phone system?
Itâs very okay to not have all the answers that is what we are here for. We have trained our Solutions Specialists to be able to handle all inquiries.
Step Three:
Choose the type of service
We will help you decide between a Hosted VoIP Service or an On-Site Phone System. We take you through different questions about your business and staff that will help us to determine which service is best for you.
Step Four:
Select the best fitting plan
Once we have the proper service now it is time to choose the right plan for you. We want to make sure that you are not overpaying for features that you donât need or would never use.
We also employ a money back guarantee at the CloudSpan Marketplace. If the plan that we decide on doesnât fit you we will refund you fully and get you set up with the proper plan.
A brief overview of the CloudSpan Marketplace
Step Five:
We also have the VoIP hardware you need
We understand your time is valuable and you may not have the time to go research someone else to work with. We can offer you all the hardware you may need; VoIP Phones, VoIP Headsets, etc.. Depending on the service you choose we will get you set up with the appropriate affordable hardware for your office situation.
Step Six:
Switching from the old to the new phone system
We have chosen your service, set up the appropriate monthly plan, selected the necessary hardware and now it is time for the switch over. This can be painful, but that is why we are here. We will be with you every step of the way to make sure phone numbers are switch properly and all your services and plans are in place when youâre ready to flip the switch.
Step Seven:
We aren’t going anywhere
After the installation of your new phone system we understand issues pop up and questions arise. We are still here for you. Your VoIP Solutions Specialist is always just one phone call away to help you with any needs you may have.