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Frequently Asked Questions
We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647.
Basic VoIP
1. What is VoIP?
2. What are the advantages of VoIP over analog PSTN lines?
3. What type of service and equipment are needed for VoIP deployment?
4. ...
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Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”, take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...
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Your VoIP gateway can be simple
Or it can be a complex nightmare…
You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause.
But how do you avoid a complex nightmare?
Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do.
So read on and avoid turning your VoIP gateway into a nightmare.
What is a VoIP gateway?
A VoIP gateway is a piece o...
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1. What is a VoIP Adapter?
2. FXS and FXO Ports
3. How does a VoIP Adapter Work?
4. VoIP Protocols
5. Voice Codecs
6. The Types of VoIP Adapters
7. Features of a VoIP Adapter
VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one.
What's the best way for you to do that? Why it's to learn more about VoIP adapters!
Hop...
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2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...
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Show and Tell - VoIP Supply Press Room
We're a small business, we've tried (almost) everything.
We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...
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Hosted VoIP Service No IT Staff Needed - Allow your provider to handle any tasks that a typical staff would fulfill No More Old Telephone Lines - There is no need for your old telephone provider Low Startup Costs - With a minimal need for hardware, there are lower costs to get started Focus on Your Business and Let Us Handle the Phone System Hosted VoIP solutions remove the burden of maintaining, monitoring, managing, and worrying about your VoIP phone system by placing those respons...
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With an On-Site Phone System, the Customization is Endless! When you have all your phone system hardware located on-site in your office, you have the freedom to customize different aspects as you wish. You also have the ability to get rid of your old telephone lines and use SIP trunks for your phone service. SIP Trunking is Simply Telephone Lines Through Your Internet. SIP Trunks are a techy way of saying internet phone lines. You are basically able to get rid of those clunky telephone lines run...
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Frequently Asked Questions - Basic VoIP
Question 1: What is VoIP?
Answer:
Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines.
Question 2: What are the advantage of VoIP over analog PSTN lines?
Answer:
The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...
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Frequently Asked Questions - VoIP Calls
Question 1: Do I need a computer to make/receive VoIP calls?
Answer:
The answer depends on whether or not you will be using a softphone with your VoIP integration. VoIP does not require any computer to make/receive phone calls (only ATA devices or IP phones). If softphones are used instead of physical phones or ATA devices, then computers are needed.
Question 2: Can I surf the web during VoIP calls?
Answer:
Yes, VoIP allows web sur...
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Frequently Asked Questions - Network Equipment
Question 1: What are VoIP Gateways?
Answer:
VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.
Question 2: What are FXO and FXS ports?
Answer:
Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....
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Featured Product - Grandstream GRP2600 Series
Key Benefits
Replaceable LCD cover
UI redesigned for maximum user efficiency
Dual-image firmware to avoid bricked devices
Access to the GRP2600 Datasheet Access to GRP2600 Presentation Slides
Overview The Grandstream carrier-grade line of IP phones delivers a wide range of powerful devices that come equipped with unifi...
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Don't let the cost of new VoIP equipment prevent you from deploying VoIP!
All Refresh products go through an exhaustive 10 step reconditioning process in VoIP Supply's dedicated reconditioning center, where they are Examined, Upgraded, Set to defaults and Repackaged. Each Refresh product comes with a full 12-month warranty , with an additional 12 months available for a small fee. Check out our most popular Refresh products!
Polycom VVX 500 (Refresh)
Polyc...
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Featured Product - Advanced Network Devices IPSCM Ceiling Speaker
Key Benefits
8'' Speaker
Drop in replacement for a standard 2'x2' ceiling tile
Full multicast and broadcast support
Optional two channels of both contact closure and contact sensing
PoE Power = 10W
Access to the IPSCM Datasheet
Overview
The ANETD IPSCM is an 8in IP speaker embedded into a white 2-foot by 2-foot frame so it can be dro...
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Building an Efficient Call Center Within Your Budget Has Never Been Easier! You can build a call center with the advanced features you need, no matter how big or small your business is! To run a call center, you must evaluate your call volumes first to determine the needs of call routing, number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based on the pre-set rules. A de...
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Featured Product - Polycom VVX 250
Key Features
4 Line Keys, 4 Soft Keys
2.8" Color LCD Screen
In Call Keys: Call Transfer & Hold
HD Audio, 1 USB Port, & 2x Gig-E Ports
Access to Polycom VVX 401 Datasheet
Access to the VVX401 User Guide
Overview
The Polycom VVX 250 is the color phone for SoHo (sm...
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Featured Product - Fanvil X7A Android Phone
Key Benefits
20 SIP lines, 3-way conference, hotspot
7” capacity color touch-screen
HD voice: HD handset, HD speaker
Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi
Access to the X7A Datasheet
Overview
T he Fanvil X7A IP Phone runs on the Android 9.0 system...
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Rich Technology Group recommends VoIP Supply for “all things” Voice over Internet Portocol related, such as IP phones, VoIP headsets and much more!
4 Reasons We Recommend VoIP Supply:
1. Endless hardware options: VoIP supply has one of the largest selections online of IP phones, headsets and VoIP related accessories, such as routers, switches and more!
2. Excellent pre-sales support: Not sure what you are looking for, or what is compatible with your business ph...
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March Mayhem | Round One - Game One - ENDED!
Vote for the VoIP phone that you think has the best features, functionality, and quality! The final winner phone will be announced on April 1st! One lucky winner will be drawn randomly on April 1st from all voters of the winning IP Phone to enjoy one $150 Amazon Gift Card ! *Must be within the continental US to be eligible to win!
Snom D785 is the winner of round one game one! See the detailed rules here. &nbs...
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March Mayhem | Round One - Game Three - Ended!
Vote for the VoIP phone that you think has the best features, functionality, and quality! The final winner phone will be announced on April 1st! One lucky winner will be drawn randomly on April 1st from all voters of the winning IP Phone to enjoy one $150 Amazon Gift Card ! *Must be within the continental US to be eligible to win!
Fanvil X5U is the winner!
Fanvil X5U
The Fanvil X5U is...
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Thank you for stopping by our booth at Build IT Live 2024. You can download company information and datasheets for the products displayed at our booth below! Be sure to also register for the VoIP Supply Partner Program, so that you have access to all of our programs. Click to Download VoIP Supply Programs About VoIP Supply VoIP Supply Line Card Grandstream Grandstream Convergence Solutions Catalog Grandstream Full UC Catalog ...
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Thank you for stopping by our booth at Build IT Live 2024. You can download company information and datasheets for the products displayed at our booth below! Be sure to also register for the VoIP Supply Partner Program, so that you have access to all of our programs. Click to Download VoIP Supply Programs About VoIP Supply VoIP Supply Line Card Grandstream Grandstream Convergence Solutions Catalog Grandstream Full UC Catalog ...
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