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Each and every Refresh product goes through a thorough and exhaustive reconditioning process. The following steps are taken to Refresh a product: Visual Inspection Upon receipt all products are visually inspected. Only grade “A” products with minimal cosmetic damage are accepted. All other products are rejected. This ensure only the best products go through the Refresh process. DOA (Dead on Arrival) Each product that passes the initial visual inspection is th...

Sometimes products need to be returned. At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy. Final Sale Products: All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...

Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...

Don't let buzz words and technology acronyms get in your way. Selecting phones for your VoIP calling needs can be fast and easy. All you have to do is follow these 9 straight forward steps. Step One - What phone system or VoIP service provider are you currently using? What good is an IP phone if it is not compatible with the phone system or service provider that you are using? With the advent of open source phone systems, SIP and BYOD service providers it's ea...

You’ve got a million other things to do. That’s why VoIP Supply is the leading destination for small medium businesses looking to purchase VoIP equipment and complete systems with ease. With VoIP Supply EASE your small medium business gets a high-touch, in-depth and expedited experience – just like your Enterprise friends. VoIP Supply EASE isn’t just about making the VoIP purchasing easy. When your small medium business chooses to work with EASE , you’ll also receive the follo...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Video Conferencing Systems has streamlined the process for our customers to take them from a Video Conferencing wish to a full deployment. This article begins at point zero and takes you through the architectural set-up to the first test call. Learn the Basics So you want to deploy Video Conferencing to enhance your business communications. Now what? Please read our other entries, including, “ What is Video Conferencing? ,” “ How Does Video Conferencing Work? ” and “ Benefits of Vid...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...

Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...

Why Work With VoIP Supply? Of course, it’s understandable that you’d have this question. We ask our partners the same thing about them. That’s why our team came together to create this list. We hope it answers your questions, but if not, feel free to give us a call. We’d love to spend more time explaining "Why VoIP Supply?"   12 Reasons to Buy From VoIP Supply! (Because 10 Wasn't Enough)   1. We, The People     Everyone at VoIP Supply is passionate about w...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

Featured Product - Grandstream GRP2600 Series     Key Benefits Replaceable LCD cover UI redesigned for maximum user efficiency Dual-image firmware to avoid bricked devices     Access to the GRP2600 Datasheet     Access to GRP2600 Presentation Slides Overview The Grandstream carrier-grade line of IP phones delivers a wide range of powerful devices that come equipped with unifi...

Featured Product - Sangoma P315         Key Benefits 2.4" 320 x 240 pixel backlit color LCD display 2 switched 10/100/1000 Mbps Gigabit Ethernet Headset Support: RJ9 with EHS     Access to Sangoma P315 Datasheet Overview The Sangoma P315 IP Phone is an entry-level phone with entry-level features but doesn't compromise on performance and functionality like expensive phon...

Download and Share our Infographics with Your Customers! Infographics turn information and knowledge into simple, fun graphics to present information quickly and clearly. Here you can find infographics for various VoIP topics such as tips for choosing an ideal headset, benefits of using Bluetooth, and more! It's simple and easy to explain complicated ideas or make product suggestions. VoIP Service/ VoIP Systems VoIP Terms - What are people talking about? &nbs...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...

Don't let the cost of new VoIP equipment prevent you from deploying VoIP! All Refresh products go through an exhaustive 10 step reconditioning process in VoIP Supply's dedicated reconditioning center, where they are Examined, Upgraded, Set to defaults and Repackaged. Each Refresh product comes with a full  12-month warranty , with an additional 12 months available for a small fee. Check out our most popular Refresh products! Polycom VVX 500 (Refresh) Polyc...

Give Your Products a Second Chance! Sometimes a part of a product breaks. Other times a customer decides to upgrade. In either case , you have an alternative to the trash for your returned products with VoIP Supply's device Reconditioning service. Using the same process and care that is used with Refresh line of reconditioned equipment, VoIP Supply's Device Reconditioning services allow manufacturers and service providers to put their returned products to use as replacements, ...

Get up to 10% discount on qualifying orders. Contact one of our VoIP Supply sales representatives at 1-800-398-8647 today for details!

Featured Product - Adtran Total Access TA924 3rd Gen Gateway        Key Benefits Supports up to 24 analog FXS interfaces for legacy equipment Single Ethernet interface for data connectivity Integral DSX-1 PRI/CAS for PBX connectivity     Access to the TA924 Datasheet Overview The Adtran Total Access 924 is an IP Business Gateway that contains a single T1 interface, up to 24 FXS ports for analog voice,...

Featured Product - Netgear GS116 ProSafe Switch            Key Benefits 16-port Gigabit 10/100/1000 n Bandwidth: 32 Gbps (non-blocking)   Layer 2 802.1p and Layer 3 DSCP traffic priority tags     Access to Netgear GS116 Switch Datasheet      Overview The Netgear GS116NA is an unmanaged 16-port Gigabit 10/100/1000 Desktop switch that provides a powerful, high speed network...

Become a Sangoma Channel Champion: Join Sangoma's Industry-Leading Partner Program  As a Sangoma partner, you’ll have access to the best-in-class, end-to-end Unified Communications (UC) solutions and the widest selection of “As A Service” offerings available in the industry. With so many award-winning innovative solutions conveniently available through one channel-first vendor, you’ll gain the winning edge on proposals and allow your customers to leverage your exper...

  Drip Campaign Email Templates Email drip campaigns are a great way to keep in touch with your customers. To make it easier for you to build your customer base and enhance your customer service, we created the drip campaign email templates for you to utilize. Copy the templates and plug in your contact information to start your marketing campaigns right away! Poly Why Poly? Acoustic Fence Poly Studio Poly OBi ATAs Fanvil ...

Featured Product - Fanvil X7A Android Phone   Key Benefits 20 SIP lines, 3-way conference, hotspot 7” capacity color touch-screen HD voice: HD handset, HD speaker Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi     Access to the X7A Datasheet    Overview T he Fanvil X7A IP Phone runs on the Android 9.0 system...

  Learn All About SD-WAN SD-WAN, or Software-Defined Wide Area Network, offers significant benefits to businesses by enhancing network performance and reliability through intelligent traffic routing.  Get Answers to Questions Like: What is SD-WAN? How dos SD-WAN work? How do you implement SD-WAN? What are the benefits of SD-WAN?     More Resources About SD-WAN: Sangoma's SD-WAN Brochure 10 Reasons to Switch to SD-WAN

A lot of you know VoIP Supply as North America's leading supplier of VoIP equipment. But we also serve thousands of International customers from every continent each year. Below you'll find a complete list of countries that VoIP Supply currently ships to. If your country is not available please do not hesitate to contact the VoIP Supply sales department to see if shipping can be arranged to your country. Domestic orders processed before 5pm EST are shipped the same business day! NOTE: Plea...

Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...

Selling tens of thousands of VoIP adapters every year exposes you to A LOT of questions. The interesting thing is that the same questions seem to be asked over and over and over again. That’s how this FAQ came to be. The VoIP adapter overview you’re about to read has been compiled over the last five years. It contains the most commonly asked questions about VoIP adapters from folks like you. What is a VoIP adapter? A VoIP adapter is a device t...

You might have heard that Fax over IP doesn't work You might have heard that it will never work. But before you give up on Fax over IP before you've even begun, let's talk about Fax over IP for just a minute and debunk some of the myths you may have heard. What is Fax over IP? Fax over IP (also known as FoIP) refers to the method and technology of sending fax documents over an IP network (local or wide area). This is different from the way faxes have traditionally been handl...

Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...

How Much Does Video Conferencing Cost? There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing. If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...

  2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...

We are not in business to win awards, but we seem to be winning quite a few... Here are some of the more prominent ones that we are especially proud of:     2024 Awards Buffalo Best Places to Work Nomination 2024   2023 Awards Buffalo Best Places to Work Nomination 2023 2022 Awards 3CX Titanium Partner 2022  Buffalo Best Places to Work Nomination 2022 2021 Awards Nextiva Nexus Partner Program - Platinum Premier 3CX Titanium P...

Turn Your Challenges Into Opportunities with VoIP Supply You only have a limited budget and time to invest in the right thing. That's why you need a dedicated, experienced VoIP team that you can rely on. Your satisfaction is our priority. With VoIP Supply, you will have access to: Experience - Access over 150 years of combined in-house VoIP experience Expertise - Live VoIP experts giving you FREE pre-sale consultations Service - Dedicated on-going account management Help- Live ...

Why Star2Star? Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!) White glove, professional services onsite installation On-premise gateway device used for monitoring and support  Product Brochures Star2Star Case Study: Select Care & Medigap 360 Start2Star Communications Who is Start2Star Communications? Learn about their products and services as well as how their architecture...

Featured Product - Valcom VIP-120A SIP Ceiling Speaker          Key Benefits One-way communication PoE - No local power required High-efficiency 8'' Speakers Durable electrostatic powder coat finish on metal surfaces Output level 103 db/1 Meter Line output supports Valcom amplified speakers     Access to Valcom VIP 120A Datasheet Overview The VIP-120A one-way IP Ceiling Speaker enables voice a...

Featured Product - Advanced Network Devices IPSCM Ceiling Speaker          Key Benefits 8'' Speaker Drop in replacement for a standard 2'x2' ceiling tile Full multicast and broadcast support Optional two channels of both contact closure and contact sensing PoE Power = 10W     Access to the IPSCM Datasheet Overview The ANETD IPSCM is an 8in IP speaker embedded into a white 2-foot by 2-foot frame so it can be dro...

Featured Product - SimpleWAN SWADV3R Plantium 500          Key Benefits Supports up to 50 users Supports roughly 500Mbps of continuous throughout easy installation and setup     Access to SimpleWAN Platium 500 Datasheet Overview The SimpleWan Firewall system delivers ease of use with centralized management and combines them with active real-time cyber security protection. Their "Cloud Managed" sol...

Polycom Device-as-a-Service (DaaS) is a new program that allows service providers to offer Polycom phones on a month-to-month basis with no minimum commitment and a 7-year replacement plan! This is a simple and flexible model to provide your customers with a one-stop-shop for all hosted cloud service needs and access to the best Polycom phones with the highest quality in the industry. Key Program Elements Devices provided directly to the ITSP on a month-to-month basis Technology replaceme...

WAREHOUSE ASSOCIATE JOB SUMMARY: The warehouse associate is responsible for performing shipping, receiving, and/or stocking activities as part of the day-to-day operations of the company’s warehouse. The warehouse associate will be trained in all aspects of warehouse operations including stocking and maintenance of the area and will be able to function as back-up in cases of absence. Their primary function is receiving and shipping. RECEIVING RESPONSIBILITIES: Review incoming packages and pr...

Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote)   VoIP Supply, a Sangoma company, is seeking a   Government Sales Associate  who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...