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Sometimes products need to be returned. At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy. Final Sale Products: All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...

Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...

Your VoIP gateway can be simple Or it can be a complex nightmare… You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause. But how do you avoid a complex nightmare? Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do. So read on and avoid turning your VoIP gateway into a nightmare. What is a VoIP gateway? A VoIP gateway is a piece o...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

You're ready to buy a VoIP system. You've picked out your VoIP service provider. You even know which VoIP phone system you're going to buy. But you're worried. What if the power goes out? What if my Internet connection goes down? Or maybe you're concerned about call quality since telecommunications is critical to your business's success. Don't worry. You're not alone. Thousands of VoIP system owners have had t...

Keeping up with the latest in technology for your business can be tough. A few years ago you upgraded your PBX system. It's barely paid for. Now you hear about VoIP and the power of a VoIP system . You have to have one. But what about all that money you've already spent on your existing PBX system? You might not be able to recoup all of the investment you've made in your old PBX system. However you can recoup some by using your existing analog telephones with your VoI...

1. What is a VoIP Adapter? 2. FXS and FXO Ports 3. How does a VoIP Adapter Work? 4. VoIP Protocols 5. Voice Codecs 6. The Types of VoIP Adapters 7. Features of a VoIP Adapter   VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one. What's the best way for you to do that? Why it's to learn more about VoIP adapters! Hop...

Selling tens of thousands of VoIP adapters every year exposes you to A LOT of questions. The interesting thing is that the same questions seem to be asked over and over and over again. That’s how this FAQ came to be. The VoIP adapter overview you’re about to read has been compiled over the last five years. It contains the most commonly asked questions about VoIP adapters from folks like you. What is a VoIP adapter? A VoIP adapter is a device t...

Before selecting a VoIP headset it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process. What follows is a FAQ on VoIP headsets that addresses the major concerns from customers like you that have been documents over the last few years. Please read on… Will I like the headband or over the ear style? This is a user specific preferenc...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...

You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works. What are the System Components? The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are: Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...

HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...

What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...

Frequently Asked Questions - Basic VoIP Question 1: What is VoIP? Answer:   Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines. Question 2: What are the advantage of VoIP over analog PSTN lines? Answer:   The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...

Frequently Asked Questions - IP Phones Question 1: Should I use an ATA or an IP phone? Answer:   It depends on your preference and budget. An ATA will allow you to use analog phones for VoIP. While this might save money, they do not have one touch feature keys (e.g. transfer, hold, etc.). On the other hand, using IP phones will provide more features that are similar to digital phones. Question 2: Can I use VoIP for all the phones in my residence? Answer:   Definitely, ...

Frequently Asked Questions - Network Equipment Question 1: What are VoIP Gateways? Answer:   VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.  Question 2: What are FXO and FXS ports? Answer:   Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....

Featured Product - Valcom VIP-120A SIP Ceiling Speaker          Key Benefits One-way communication PoE - No local power required High-efficiency 8'' Speakers Durable electrostatic powder coat finish on metal surfaces Output level 103 db/1 Meter Line output supports Valcom amplified speakers     Access to Valcom VIP 120A Datasheet Overview The VIP-120A one-way IP Ceiling Speaker enables voice a...

Featured Product - Advanced Network Devices IPSCM Ceiling Speaker          Key Benefits 8'' Speaker Drop in replacement for a standard 2'x2' ceiling tile Full multicast and broadcast support Optional two channels of both contact closure and contact sensing PoE Power = 10W     Access to the IPSCM Datasheet Overview The ANETD IPSCM is an 8in IP speaker embedded into a white 2-foot by 2-foot frame so it can be dro...

Broadvoice is a leading VoIP provider specializing in business phone services. They are experts in state-of-the-art business phone systems. Broadvoice's cloud technology can expand or contract with the growth of any business and save them more money. With little or no IT support required, Broadvoice phone systems are second-to-none in the field of business communication technology. Broadvoice   Communicator now  includes a beta version of  video   calling! ...