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Frequently Asked Questions We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647. Basic VoIP 1.  What is VoIP? 2.  What are the advantages of VoIP over analog PSTN lines? 3.  What type of service and equipment are needed for VoIP deployment? 4.  ...

Your VoIP gateway can be simple Or it can be a complex nightmare… You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause. But how do you avoid a complex nightmare? Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do. So read on and avoid turning your VoIP gateway into a nightmare. What is a VoIP gateway? A VoIP gateway is a piece o...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

VoIP adapters are simple devices. But that doesn’t mean that selecting one is. Here are four easy steps for you follow in order to select the right VoIP adapter. How many telephones do you need to connect? The number of telephones that you need to connect to your VoIP adapter will determine the number of FXS ports you will need. If you want to connect telephone you will need a VoIP adapter with one FXS port. If you want to connect two home phones, you will need ...

What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...

Don't let buzz words and technology acronyms get in your way. Selecting phones for your VoIP calling needs can be fast and easy. All you have to do is follow these 9 straight forward steps. Step One - What phone system or VoIP service provider are you currently using? What good is an IP phone if it is not compatible with the phone system or service provider that you are using? With the advent of open source phone systems, SIP and BYOD service providers it's ea...

How Does Video Conferencing Work? Describing a Video Conference can be as basic as an IP address -to-IP address connection and as complex as fully-immersive Telepresence with a musical score, a full data presentation, and full-heighted conference participants. It is somewhere in the middle that most Video Conferences fall, and so this is the imagery I will use. Uncomplicated It is incredibly important to note that there is no complicated call initiation with Video Conferencing systems bec...

Frequently Asked Questions - Network Equipment Question 1: What are VoIP Gateways? Answer:   VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.  Question 2: What are FXO and FXS ports? Answer:   Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....

Featured Product - Grandstream GRP2600 Series     Key Benefits Replaceable LCD cover UI redesigned for maximum user efficiency Dual-image firmware to avoid bricked devices     Access to the GRP2600 Datasheet     Access to GRP2600 Presentation Slides Overview The Grandstream carrier-grade line of IP phones delivers a wide range of powerful devices that come equipped with unifi...

Featured Product - Yealink T46U     Key Benefits 4.3'' 480X272-pixel color display with backlight Dual-port Gigabit Ethernet Up to 16 SIP accounts Expandable with YEA-EXP43     Access to Yealink T46U Datasheet    Overview The  T46U has an improved design with more advanced features such as 2 USB ports and it can be connected to WiFi via the WF40 dongle (2.4G) or the WF50 dongle (5G). Y...

Featured Product - Netgear GS116 ProSafe Switch            Key Benefits 16-port Gigabit 10/100/1000 n Bandwidth: 32 Gbps (non-blocking)   Layer 2 802.1p and Layer 3 DSCP traffic priority tags     Access to Netgear GS116 Switch Datasheet      Overview The Netgear GS116NA is an unmanaged 16-port Gigabit 10/100/1000 Desktop switch that provides a powerful, high speed network...

Featured Product - Polycom VVX 250     Key Features 4 Line Keys, 4 Soft Keys 2.8" Color LCD Screen In Call Keys: Call Transfer & Hold HD Audio, 1 USB Port, & 2x Gig-E Ports          Access to Polycom VVX 401 Datasheet          Access to the VVX401 User Guide   Overview The Polycom VVX 250 is the color phone for SoHo (sm...

March Mayhem | Round One - Game One - ENDED! Vote for the VoIP phone that you think has the best features, functionality, and quality! The final winner phone will be announced on April 1st!  One lucky winner will be drawn randomly on April 1st from all voters of the winning IP Phone to enjoy  one $150 Amazon Gift Card ! *Must be within the continental US to be eligible to win! Snom D785 is the winner of round one game one! See the detailed rules here. &nbs...

Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...

You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002.                  Shop By Federal Compliance Here! We a...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

VoIP Supply Assist Service Level Agreement VoIP Supply Assist support services are subject to the following terms, in addition to any terms that are present on a service by service basis:   Free Support: VoIP Supply Assist will provide best effort support for equipment purchased from VoIP Supply on a first-in, first-out basis VoIP Supply Assist strives to address every situation promptly. Support requests submitted between 9am and 6pm on a working weekday (Monday thr...

Learn All About IP Paging! IP paging enables businesses to broadcast audio messages over an IP network, often using existing data infrastructure. It is a scalable solution, ideal for announcements, emergency notifications, and alerts across large or multi-site environments. IP paging integrates seamlessly with VoIP systems, allowing easy management and control. Get Answers to Questions Like: What are the benefits of IP paging? Can I update an existing paging infrastructure or do...

VoIP Fulfillment eliminates the need and expense of a warehouse while allowing you to leverage the global logistics infrastructure of North America’s leading supplier of VoIP equipment with these warehousing and logistics services. Shortest turnaround times Branding & marketing Blind shipments Multiple carriers   Warehouse With abundant warehousing space and dedicated support staff, we can confidently say that we have the shortest turnaround times in the indust...

Thank you for providing additional information about your business. Our Channel Manager will be reaching out to you shortly! In the meantime have you heard about our VoIP Fulfillment offerings? We have been providing provisioning and fulfillment services to our customers since the company’s inception in 2002. We have our headquarters located in Buffalo, NY and have added another location on the west coast. The added benefits of working with VoIP Supply VoIP Fulfillment are: Dedica...

All the tools to make your website and transactions a success! Are you interested in partnering with the industry's leading VoIP solutions provider? Consider joining the VoIP Supply Affiliate Program! VoIP Supply has emerged as the leading VoIP hardware and service supplier in the VoIP market space and this is one of the easiest programs to join and participate in! How does it work? Joining the VoIP Supply Affiliate Program gives your customers access to one of the largest V...

Interested in selling VoIP service but don't know where to start? Our CloudSpan MarketPlace is a single place to find your customer a perfect match with a service provider will meet their business needs. Our VoIP consultants offer a free consultation and provide up to three quotes to some of the best VoIP service providers on the market. Sign up and start selling VoIP service through the CloudSpan MarketPlace!   Why CloudSpan?     Multiple...

Why VoIP Fulfillment by VoIP Supply? The team behind VoIP Fulfillment by VoIP Supply has been providing provisioning and fulfillment to VoIP Service Providers since the industry's beginning. Many of our past and current customers were pioneers in residential and hosted VoIP back in the early 2000 era. By taking advantage of the services that we have to offer and the expertise we have in-house, these customers have been able to focus on the sales and marketing aspect of their business rathe...

Purchase Refurbished VoIP Equipment and Recondition Your Inventory at the VoIP Supply Refresh Center! Refresh by VoIP Supply was created to meet the need for a low-cost alternative to new VoIP equipment. Purchase your ideal VoIP equipment within your budget!  Our Refresh Center also provides the device reconditioning service to our resellers where you can ship your used equipment directly to our facility and have them refreshed at the center before you resell to your customers. ...

Why Sangoma Switchvox? Based on the long-standing popular Switchvox system and strong Sangoma IP phones Full-featured, end-to-end UC solution with contact center, mobility, and call control for all users Ability to move from on-premise service to Cloud or Cloud to on-premise service within the same Switchvox system Product Brochures Switchvox Cloud | It's more than a phone system. It's a better way to communicate. Switchvox offers Enterprise-c...

About RingCentral Your call is our calling. Providing simplified business communications that help 5 million people connect worldwide. Why RingCentral?     One of the most recognized service providers of UC, messaging, collaboration and conferencing     Solid integration with leading CRM packages and support apps: Salesforce, Zendesk and more!     Provide services internationally in multiple countries.   ...

Why Star2Star? Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!) White glove, professional services onsite installation On-premise gateway device used for monitoring and support  Product Brochures Star2Star Case Study: Select Care & Medigap 360 Start2Star Communications Who is Start2Star Communications? Learn about their products and services as well as how their architecture...

Why LightSpar? Simple-to-use admin console Easy-to-use and simple-to-train for adds, moves, and any changes Quick, easy access to call and statistics reporting Rate Sheets CloudPBX Service Plan Product Brochures  Full suite IP based voice services Learn about the enterprise-class features at costs well below traditional providers, including straight forward admin console, easy-to-use interface, web-based user console ...

Utilize our Marketing Materials to Learn about VoIP, Educate Your C...

Download and Share our VoIP Educational Guides with your Customers! Each of our educational guides helps you to better understand: VoIP technology, Key product features and functions, Application types and usage, Product types and options, and Selection and Purchase methods. These are great materials for VoIP users to learn about VoIP at their own pace.  VoIP Phones Get the VoIP phone that is right for you! This educational guide to VoIP phones covers the phone technology, features a...

Download and Share our Infographics with Your Customers! Infographics turn information and knowledge into simple, fun graphics to present information quickly and clearly. Here you can find infographics for various VoIP topics such as tips for choosing an ideal headset, benefits of using Bluetooth, and more! It's simple and easy to explain complicated ideas or make product suggestions. VoIP Service/ VoIP Systems VoIP Terms - What are people talking about? &nbs...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

The Reclaim Most Wanted Products List Like the sheriff in an old western VoIP Supply's Reclaim team has a most wanted list. Here's a look at the usual suspects in high demand that are currently commanding the highest payouts: Poly VVX 150 Poly VVX 250 Poly VVX 350 Poly VVX 450 Poly VVX 411 Poly VVX 501

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...

Give Your Products a Second Chance! Sometimes a part of a product breaks. Other times a customer decides to upgrade. In either case , you have an alternative to the trash for your returned products with VoIP Supply's device Reconditioning service. Using the same process and care that is used with Refresh line of reconditioned equipment, VoIP Supply's Device Reconditioning services allow manufacturers and service providers to put their returned products to use as replacements, ...

Get up to 10% discount on qualifying orders. Contact one of our VoIP Supply sales representatives at 1-800-398-8647 today for details!

Download Multiple Guides At Once! Why Download the VoIP Supply Buyers Guides? From basic VoIP to technical training, you can find the right material you are looking for. Take the complexity out of picking the right VoIP solution for your business! Various topics available such as:  VoIP Phones,  VoIP Headsets, VoIP Headsets & Phone Compatibility,   VoIP Phone Systems, Open Source PBX, VoIP Service, IP Paging, VoIP Gateways,  Session Border Controllers, Wirel...

Don’t have your own marketing team? No problem! Utilize VoIP Supply’s dedicated marketing team as your extension to keep your customers engaged at all times. We are here to help you succeed regardless how small or big your business is. With our comprehensive marketing resources, you are able to turn your small business into big players. Check out the resources available for you to take advantage of: Call our VoIP experts at 1-800-398-8647 or email voipexperts@voips...

Become a Sangoma Channel Champion: Join Sangoma's Industry-Leading Partner Program  As a Sangoma partner, you’ll have access to the best-in-class, end-to-end Unified Communications (UC) solutions and the widest selection of “As A Service” offerings available in the industry. With so many award-winning innovative solutions conveniently available through one channel-first vendor, you’ll gain the winning edge on proposals and allow your customers to leverage your exper...

Get Ready to Offer Your Customers High-Quality IP-Based Products! Here at VoIP Supply, we know that resellers, integrators, and VARs need quick and easy access to Grandstream VoIP equipment. That’s why the VoIP Supply Grandstream Reseller Program  was created to streamline the Grandstream buying process by making it faster and easier to get products to you and your customers. Why Join the Grandstream Reseller Program? Order directly from VoIP Supply, a certif...

Simple Phone Company is a cloud-based phone service provider for business and teams, powered by personalized support. They offer contract-free concierge-style help with personal setup, free training, and all-inclusive pricing for phone service and system at one low price. Why Simple Phone? System - enhanced hosted phone platform with features, portal, and more. Service - carrier-grade features for termination, nationwide numbers, and more. Support - branded SLA and Tier 1 support for yo...

SYSTM provides simple to deploy, highly available, cloud-based, voice infrastructure. Our VIaaS platform is designed specifically to host voice applications, providing the PBX platforms that you already use in an environment that delivers the security, uptime, and redundancy your customers require.  SYSTM leaves you free to support your voice applications, without the worry and management of the infrastructure on which they are deployed. About SENTRY by SYST...

What is PDMS? PDMS is designed to allow enterprise customers to centrally manage all their Polycom audio devices from a single Cloud portal, including desk phones, conference units, and more. This service is totally free of charge for   our certified Polycom partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your PDMS launched today! PDMS Benefits Simplify audio device management Create consistent experience ...

Ease into your Deployment! You probably wear a lot of different hats within your company so, don't you have more important things to do than assembling and programming your VoIP System? Each component in a VoIP System needs its own programming and fine-tuning. Save your valuable time by having the experts at VoIP Supply configure your components for you so that they are truly plug-and-play. Pre-Label your VoIP Box and Program your IP PBX with Ease VoIP Supply can make your roll...

About Ring Logix RingLogix is a leading VoIP service provider that offers a white-label platform that allows Partners to sell, provision, invoice, and support their own branded VoIP and UCaaS services. When you partner with RingLogix as your trusted provider, you own the entire customer experience at 70% margins or higher. Easily quote, invoice, install, and support a VoIP offering in minutes without any technical resources. Check out Ring Logix's Blog to learn more! ...

Rich Technology Group recommends VoIP Supply for “all things” Voice over Internet Portocol related, such as IP phones, VoIP headsets and much more!  4 Reasons We Recommend VoIP Supply:  1. Endless hardware options: VoIP supply has one of the largest selections online of IP phones, headsets and VoIP related accessories, such as routers, switches and more!  2. Excellent pre-sales support: Not sure what you are looking for, or what is compatible with your business ph...

     Don Stefanie   Email: dons@voipsupply.com   Direct: 716-213-6906                          About Don  Hi, my name is Don Stefanie, and I am here to help you with all of your VoIP needs. Please feel free to drop me a line or give me a ring, and I will help you put together your VoIP solution today. I am integrity driven with a passion for partnership and repeat customer business. Over 25 years as a sales professional with the...

VoIP Fulfillment Eliminates the Need and Expense of a Warehouse! Allowing you to leverage the global logistics infrastructure of North America’s leading supplier of VoIP equipment with these warehousing and logistics services.                    Multiple Carriers             Blind Shipments             Branding and Marketing     &n...

Thank you for stopping by our booth at Build IT Live 2024. You can download company information and datasheets for the products displayed at our booth below! Be sure to also register for the VoIP Supply Partner Program, so that you have access to all of our programs.   Click to Download VoIP Supply Programs About VoIP Supply VoIP Supply Line Card Grandstream  Grandstream Convergence Solutions Catalog Grandstream Full UC Catalog ...

Thank you for stopping by our booth at Build IT Live 2024. You can download company information and datasheets for the products displayed at our booth below! Be sure to also register for the VoIP Supply Partner Program, so that you have access to all of our programs.   Click to Download VoIP Supply Programs About VoIP Supply VoIP Supply Line Card Grandstream  Grandstream Convergence Solutions Catalog Grandstream Full UC Catalog ...

Unified Office provides VoIP solutions especially targeted toward vertical markets. The Total Connect Now solution guarantees no missed calls, exceptional call quality, and zero downtime. It provides real-time business analytics and alerts, enabling users to monitor and adjust workflows from any device. Key innovations include an AI-powered suite for sentiment analysis, staff engagement, and whisper-coaching. These applications help businesses streamline operations, deliver exemplary customer ...

Find the perfect VoIP adapter here In order to use VoIP in your home without buying a VoIP phone you need a VoIP adapter. That sounds fine. But what VoIP adapter is the best for you? Lucky for you VoIP Supply sells tens of thousands of VoIP adapters each year. Based off this experience here are some recommended VoIP adapters to consider. If you need to connect one standard telephone: Grandstream HT801 Poly OBi300 1 Port ATA If you need to connect two standard telephones:...

As a VoIP service provider you're not a huge fan of VoIP hardware. You want to sell VoIP service - not spending time dealing with VoIP adapters. In working with hundreds of VoIP service providers over the last five years a handful of VoIP adapters have shined above the rest. These VoIP adapters have shown to be powerful, yet easy to configure en mass and maintain throughout your customer's lifecycle. End customers have also raved about them. Your customers will too. If your cus...

Learn All About VoIP Adapters Discover how to seamlessly connect traditional phones and fax machines to your modern VoIP system. This comprehensive guide covers essential setup tips, compatibility, and performance optimization.  Get Answers to Questions Like: What is a VoIP Adapter? What do VoIP Adapters do?  What are the benefits of VoIP Adapters? How do I know which VoIP Adapter I need?    More Resources for VoIP Adapters How Does a VoIP Adapter Work? ...

Learn All About VoIP Headset & Phone Compatibility! VoIP headsets and VoIP phone compatibility depend on factors like connection type (USB, Bluetooth, or DECT) and device support for unified communications (UC) platforms such as Microsoft Teams or Zoom.  Get Answers to Questions Like: Will my VoIP headset work with my phone? Does my phone need to be Microsoft Teams or Zoom-specific to work with my VoIP headset? How do I know which headset works best with my VoIP phone? ...

VoIP Supply is North America's largest VoIP equipment provider, delivering valuable solutions for more than 135,000 customers worldwide since 2002. With over 2,500 products, 20,000 square feet of office space, and over 35 passionate employees, we provide the most comprehensive VoIP solutions to meet your needs. Learn about our top brands and register to resell brands such as  Sangoma ,  Grandstream , HP/Poly ,  Fanvil , and  Yealink ! Why Purchase From VoIP Supply? Robus Product C...

Why Nextiva?      Advanced Analytics - Robust reporting and valuable insight into your business communications     One of the largest and fastest growing hosted service providers 7 years running     Reliability with good mobility features  Nextiva Amazon Chime Amazon Chime is a robust video conferencing and online meeting tool that allows users to connect with people outside the organiza...

Featured Product - SimpleWAN SWADV3R Plantium 500          Key Benefits Supports up to 50 users Supports roughly 500Mbps of continuous throughout easy installation and setup     Access to SimpleWAN Platium 500 Datasheet Overview The SimpleWan Firewall system delivers ease of use with centralized management and combines them with active real-time cyber security protection. Their "Cloud Managed" sol...

  Drip Campaign Email Templates Email drip campaigns are a great way to keep in touch with your customers. To make it easier for you to build your customer base and enhance your customer service, we created the drip campaign email templates for you to utilize. Copy the templates and plug in your contact information to start your marketing campaigns right away! Poly Why Poly? Acoustic Fence Poly Studio Poly OBi ATAs Fanvil ...

Financial services now choose VoIP technology to deliver the best customer experience With the demand for expert access and the ever increasing need for secure solutions, the FinTech community is now turning to VoIP to meet these requirements. There are other key areas that implementing a VoIP solution can help to improve the way your business operates, such as giving your employees the ability to work from anywhere, real-time approval on important decisions through ...

Telinta: A Full Portfolio of Hosted White Label Solutions for VoIP Service Providers and Resellers Founded in 2002, Telinta offers a secure and reliable cloud-based Softswitch and Billing platform. Their full portfolio of hosted white label solutions is highly customizable for VoIP service providers and resellers offering Hosted PBX, Business and Residential VoIP, Mobile solutions, and more. Telinta offers unique auto-provisioning profiles, enabling VoIP service providers to easily deplo...

Featured Product - Fanvil X7A Android Phone   Key Benefits 20 SIP lines, 3-way conference, hotspot 7” capacity color touch-screen HD voice: HD handset, HD speaker Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi     Access to the X7A Datasheet    Overview T he Fanvil X7A IP Phone runs on the Android 9.0 system...

Get Cyber Certified! CyberData is looking to identify, educate, train, and certify Value Added Resellers and Installers/Integrators who are interested in supporting end-user customers through consultation, product procurement, and on-site installation of CyberData IP Paging devices. What’s in it for you in addition to MORE BUSINESS? Placement of your logo and a hyperlink to your website from the CyberData website. CyberData will send you leads for customers needing assist...