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What is a codec?
The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...
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Rich Technology Group recommends VoIP Supply for “all things” Voice over Internet Portocol related, such as IP phones, VoIP headsets and much more!
4 Reasons We Recommend VoIP Supply:
1. Endless hardware options: VoIP supply has one of the largest selections online of IP phones, headsets and VoIP related accessories, such as routers, switches and more!
2. Excellent pre-sales support: Not sure what you are looking for, or what is compatible with your business ph...
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Frequently Asked Questions
We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647.
Basic VoIP
1. What is VoIP?
2. What are the advantages of VoIP over analog PSTN lines?
3. What type of service and equipment are needed for VoIP deployment?
4. ...
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Your VoIP gateway can be simple
Or it can be a complex nightmare…
You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause.
But how do you avoid a complex nightmare?
Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do.
So read on and avoid turning your VoIP gateway into a nightmare.
What is a VoIP gateway?
A VoIP gateway is a piece o...
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1. What is a VoIP Adapter?
2. FXS and FXO Ports
3. How does a VoIP Adapter Work?
4. VoIP Protocols
5. Voice Codecs
6. The Types of VoIP Adapters
7. Features of a VoIP Adapter
VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one.
What's the best way for you to do that? Why it's to learn more about VoIP adapters!
Hop...
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Selling tens of thousands of
VoIP adapters
every year exposes you to A LOT of questions. The interesting thing is that the same questions seem to be asked over and over and over again.
That’s how this FAQ came to be. The VoIP adapter overview you’re about to read has been compiled over the last five years. It contains the most commonly asked questions about VoIP adapters from folks like you.
What is a VoIP adapter?
A VoIP adapter is a device t...
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What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...
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Don't let buzz words and technology acronyms get in your way. Selecting phones for your VoIP calling needs can be fast and easy.
All you have to do is follow these 9 straight forward steps.
Step One
- What phone system or VoIP service provider are you currently using?
What good is an IP phone if it is not compatible with the phone system or service provider that you are using? With the advent of open source phone systems, SIP and BYOD service providers it's ea...
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A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...
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The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...
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Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...
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Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...
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Why Work With VoIP Supply? Of course, it’s understandable that you’d have this question. We ask our partners the same thing about them. That’s why our team came together to create this list. We hope it answers your questions, but if not, feel free to give us a call. We’d love to spend more time explaining "Why VoIP Supply?" 12 Reasons to Buy From VoIP Supply! (Because 10 Wasn't Enough) 1. We, The People Everyone at VoIP Supply is passionate about w...
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Show and Tell - VoIP Supply Press Room
We're a small business, we've tried (almost) everything.
We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...
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Learn All About VoIP Service! Selecting the right VoIP provider is key to maintaining smooth communication. While many providers offer basic features like voicemail and call hold, it's essential to ask the right questions upfront to ensure the service meets your needs. Get Answers to Questions Like: What are my Voice Service Options? What questions should I ask a VoIP Service provider? What is the best VoIP Service for my business? How does a VoIP Service differ from tradi...
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With an On-Site Phone System, the Customization is Endless! When you have all your phone system hardware located on-site in your office, you have the freedom to customize different aspects as you wish. You also have the ability to get rid of your old telephone lines and use SIP trunks for your phone service. SIP Trunking is Simply Telephone Lines Through Your Internet. SIP Trunks are a techy way of saying internet phone lines. You are basically able to get rid of those clunky telephone lines run...
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Learn All About Session Border Controllers! Session Border Controllers (SBCs) provide a secure and reliable interface between different VoIP networks, managing and protecting voice traffic as it crosses network boundaries. Get Answers to Questions Like: What are Session Border Controllers (SBCs)? What does an SBC do? How does an SBC work? What are the benefits of SBCs? More Resources for SBCs How to Protect Your Phone System With an SBC The SBC an...
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Frequently Asked Questions - Basic VoIP
Question 1: What is VoIP?
Answer:
Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines.
Question 2: What are the advantage of VoIP over analog PSTN lines?
Answer:
The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...
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Frequently Asked Questions - VoIP Calls
Question 1: Do I need a computer to make/receive VoIP calls?
Answer:
The answer depends on whether or not you will be using a softphone with your VoIP integration. VoIP does not require any computer to make/receive phone calls (only ATA devices or IP phones). If softphones are used instead of physical phones or ATA devices, then computers are needed.
Question 2: Can I surf the web during VoIP calls?
Answer:
Yes, VoIP allows web sur...
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Frequently Asked Questions - Network Equipment
Question 1: What are VoIP Gateways?
Answer:
VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.
Question 2: What are FXO and FXS ports?
Answer:
Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....
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About PanTerra
Our vision is to completely change how enterprises conduct business by delivering the most comprehensive suite of cloud-based, fully managed IT services that empower people to work better by increasing productivity, enhancing communications, simplifying collaboration and enhancing globalization efficiencies.
Why PanTerra?
An end-to-end cloud solution provider with built-in unified communications, messaging and file sharing &nbs...
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Featured Product - Adtran Total Access TA924 3rd Gen Gateway
Key Benefits
Supports up to 24 analog FXS interfaces for legacy equipment
Single Ethernet interface for data connectivity
Integral DSX-1 PRI/CAS for PBX connectivity
Access to the TA924 Datasheet
Overview
The Adtran Total Access 924 is an IP Business Gateway that contains a single T1 interface, up to 24 FXS ports for analog voice,...
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Featured Product - Netgear GS116 ProSafe Switch
Key Benefits
16-port Gigabit 10/100/1000 n
Bandwidth: 32 Gbps (non-blocking)
Layer 2 802.1p and Layer 3 DSCP traffic priority tags
Access to Netgear GS116 Switch Datasheet
Overview
The Netgear GS116NA is an unmanaged 16-port Gigabit 10/100/1000 Desktop switch that provides a powerful, high speed network...
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VoIP Solutions for Small to Medium-Sized Businesses We know you've got a million things to do. That's why VoIP Supply is the leading destination for small to medium-sized businesses looking to purchase VoIP equipment and systems with ease. VoIP Supply has thousands of products from over 60 of the leading manufacturers in the VoIP industry. With solutions and devices like VoIP phones, IP paging, networking equipment, video conferencing, headsets, and more, VoIP Supply has everything you need! No...
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VoIP Solutions Enterprise Businesses It’s not just the experience that your Enterprise receives when they choose VoIP Supply. When your Enterprise chooses VoIP Supply as its VoIP equipment and systems provider, you also get: Discounts – Receive substantial discounts based on purchase volumes Expertise – Manufacturer-certified VoIP experts giving you FREE pre-sale consultations Choice – Choose the right solution from the largest VoIP-specific product catalog Protection - Ext...
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Learn All About SIP Trunking! SIP Trunking is a technology that allows businesses to make voice calls over the internet by connecting their private branch exchange (PBX) to the public switched telephone network (PSTN) using Session Initiation Protocol (SIP). Get Answers to Questions Like: What is SIP Trunking? What are the benefits of SIP Trunking? What is SIP Trunking protocol? Why would a business choose SIP Trunking? More Resources for SIP Trunking What is...
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Featured Product - Fanvil X7A Android Phone
Key Benefits
20 SIP lines, 3-way conference, hotspot
7” capacity color touch-screen
HD voice: HD handset, HD speaker
Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi
Access to the X7A Datasheet
Overview
T he Fanvil X7A IP Phone runs on the Android 9.0 system...
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Brian Hyrek Email: bhyrek@voipsupply.com Direct: 716-531-4318 About Brian Hi! My name is Brian Hyrek - your trusted VoIP consultant and communications partner. With over 18 years of experience at VoIP Supply , I’ve helped thousands of businesses, service providers, MSPs, resellers, and integrators design and implement communication solutions that drive results. My focus is on building long-term partnerships through strategic insi...
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Joe Shanahan Email: jshanahan@voipsupply.com Direct: 716-531-4316 About Joe Hi I'm Joe Shanahan, Sr. Account Executive here at VoIP Supply. I am one of the longest tenured employees at the company and have been helping customers and developing lasting relationships since May of 2005. During my time here I have acquired a great deal of knowledge and expertise in all things VoIP and the telecommunications industry in general. ...
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Unified Office provides VoIP solutions especially targeted toward vertical markets. The Total Connect Now solution guarantees no missed calls, exceptional call quality, and zero downtime. It provides real-time business analytics and alerts, enabling users to monitor and adjust workflows from any device. Key innovations include an AI-powered suite for sentiment analysis, staff engagement, and whisper-coaching. These applications help businesses streamline operations, deliver exemplary customer ...
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Jason Neal Email: jneal@voipsupply.com Direct: 716-531-4265 About Jason Hi, I’m Jason Neal, Account Manager at VoIP Supply. With over 20 years of experience in technology sales, I bring a strong background in VoIP, networking, and AV solutions to help customers find the right products for their unique needs. I take pride in building lasting relationships with resellers, integrators, and end users, and I enjoy helping businesses grow...
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You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002. Shop By Federal Compliance Here! We a...
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Learn All About VoIP Phone Systems! This educational guide (Sponsored by Digium ) on VoIP Phone Systems will help you define the technology, explain important VoIP features and benefits, highlight types of businesses using VoIP, how to purchase VoIP systems, and more! Get Answers to Questions Like: What is a VoIP Phone System? How does a VoIP Phone System Work? How Can a VoIP Phone System improve business? How can I switch from Analog to a VoIP Phone System? Mo...
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Learn All About VoIP Phones Finding the right VoIP Phone doesn't have to be confusing. This educational guide to VoIP phones covers the phone technology, features and functions, phone types, purchase instructions, user based phone recommendations and more! Get Answers to Questions Like: Do I need a VoIP phone with Bluetooth/Wi-Fi and Why? What are the benefits of a VoIP phone? How important is compatibility and interoperability in VoIP phones? What is a VoIP phon...
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Learn All About VoIP Gateways! Take the complexity out of VoIP gateways. This educational guide to VoIP gateways explains the underlying technology, gateway types, key features and functions, how to buy, application scenarios, and more! Get Answers to Questions Like: What is a VoIP Gateway? What are the benefits of VoIP Gateways? What types of VoIP Gateways are there? How does a VoIP Gateway work? More Resources for Gateways What Are VoIP Gateways? ...
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Learn All About Open Source PBX! Open source PBX systems offer flexible, cost-effective solutions for managing communication networks. These systems allow businesses to customize their phone systems with features like voicemail, call routing, and conferencing. Get Answers to Questions Like: What is Open Source PBX? How Do I find Open Source PBX devices or services? What features are available via Open Source PBX? How can Open Source PBX help my business? More Resou...
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Learn All About VoIP Headsets Finding the right VoIP Headset doesn't have to be confusing. This educational guide to VoIP Headsets covers VoIP Headset technology, features and functions, headset types, purchase instructions, and more! Get Answers to Questions Like: What is a VoIP headset? Which VoIP headset is right for my job? What features should I look for in a VoIP headset? Is a VoIP headset compatible with Microsoft Teams or Zoom? What options are the...
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Building an Efficient Call Center Within Your Budget Has Never Been Easier! You can build a call center with the advanced features you need, no matter how big or small your business is! To run a call center, you must evaluate your call volumes first to determine the needs of call routing, number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based on the pre-set rules. A de...
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About Sangoma Switchvox Cloud
Switchvox Cloud is a powerful unified communications (UC) solution designed for small and medium-sized businesses ranging from five users to hundreds of users located in the lower 48 states. Straightforward, all-inclusive affordable pricing starting as low as $12.99 per user provides every user access to every feature including mobility, conferencing, call queues, unified messaging, presence, chat, voicemail, on-demand report...
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Financial services now choose VoIP technology to deliver the best customer experience With the demand for expert access and the ever increasing need for secure solutions, the FinTech community is now turning to VoIP to meet these requirements. There are other key areas that implementing a VoIP solution can help to improve the way your business operates, such as giving your employees the ability to work from anywhere, real-time approval on important decisions through ...
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Expand Your Business in Cloud Communications with NUSO! NUSO delivers SaaS cloud communication services via a proprietary CPaaS enablement platform supported by a fully redundant network in North America and Europe. As a full-stack provider, NUSO addresses multiple expanding markets, selling enterprise–grade, solutions to businesses of all sizes via a robust network of channel partners. Why Join the NUSO Reseller Program Through VoIP Supply? Unified Communications: Work anyw...
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