Don’t waste another second. Join Sangoma’s Cloud 9 Webinar Series to steal all the VoIP Cloud Service Secrets!

November 7, 2017 by Ying-Hui Chen

The Cloud 9 is a webinar series co-hosted by VoIP Supply and Sangoma that includes 9 webinars with various must-learn VoIP Cloud Service topics, starting from December 5th, 2017 ending April 26th, 2018. This is a unique opportunity for all of you who are interested in learning effectively about in-depth VoIP in a timely manner.

Also, you will be entered to win

One s500 IP Phone (worth $149) when you register & attend 5+ webinars – Five winners will be selected
One s705 IP Phone (worth $229) when you register and attend all 9 webinars! – One winner will be selected

Must be located within the continental US to be eligible for the prize. Winners will be selected randomly and announced during the webinars! Register early before they are all filled up!

What are the Topics?

Register for all 9 webinars here!

Dec. 5, 2017 PBXact Cloud: Setup and Installation

– Ended

Dec. 19, 2017 PBXact Cloud: Daily Operations

– Ended

Jan. 16, 2018 Securing your VoIP Solution Part 1- Ended
Feb. 6, 2018 Securing your VoIP Solution Part 2

– Ended

Feb. 20, 2018 Zulu: Much More Than a Softphone

– Ended

March 6, 2018 SIPStation: What is it and How is it Used?

– Ended

March 20, 2018 FaxStation: Faxing Without a Fax Machine

– Ended

April 5, 2018 User Control Panel for PBXact Cloud and FreePBX
April 26, 2018 Sangoma Solutions: How do They All Connect?

Who Should Attend?

Individuals/organizations selling
IT & Telecom professionals
Service providers’ technical personnel
Anyone who is interested in learning about VoIP in depth

Why Cloud 9 Webinars?

Learn about all important VoIP topics efficiently in one place
Get answers from VoIP experts during the interactive webinar(s)
Steal the secrets of selling Sangoma’s PBXact Cloud
Enter to win one of five s500 IP Phones or one s705 IP Phone! See details above.

Do you have in house talent to maintain your VoIP system?

November 6, 2017 by Steve Lopian

It seems that PSTN lines are just about a thing of the past. No matter what the size of your business is, the smart thing to do is get yourself on a VoIP network. This can do several things for you and your business.

Obviously, cost savings is the first thing that comes to mind, but there is so much more. Being able to work from remote locations, and the ease of using a feature-rich phone to help your business run more efficiently are just a couple examples of the VoIP advantage.

While this all seems great, often times VoIP is a little bit more involved and can be misinterpreted as something more along the lines of ‘plug-and-play.’ This especially goes for people who are choosing to have an on-premise VoIP system.

I cannot make this any more clear when I say “MAKE SURE YOU HAVE SOMEONE ON STAFF TO MAINTAIN YOUR VOIP SYSTEM.” There are a number of issues that can arise if you do not have someone there that knows what they are doing.

In fact, this is so important that we felt we needed to make a video to help make people more aware, or just to simply remind those who are running the rise of disaster by not having someone knowledgeable at their disposal.

So sit back, pop some popcorn and watch as we cover the question “Do you have in-house talent to maintain your VoIP system?” And if you find that you still have questions after the video, please don’t hesitate to call us at 1-800-398-8647

CompletePBX 5.0.34: What has improved?

November 2, 2017 by Ying-Hui Chen

November 1st, 2017, Xorcom, a privately-held IP-PBX manufacturer, released their latest version of PBX, CompletePBX 5.0.34. This version includes a lot of new features such as Global Search Results, SIP PnP, Extension Sources and more fixes and improvements in other areas. Let’s take a peek really quickly. Xorcom

SIP Plug-and-Play (SIP PnP) allows SIP phones to immediately locate the PBX on the network and receive settings from Endpoint Manager without any special actions on the user’s side

xorcom-completepbx-5-0-34

PBX Management

Extension sources revealed via a new Relations tab
Improved PBX Global Search results
Each kind of entity is now marked by its own color to make it easy for the user to quickly see what type of item is being shown. Placement, size, and shape were optimized. Redundant icons were removed.
User Time zone automatically set to System Time zone

Fixes

Users got “asterisk” as caller ID for unknown SIP callers.
Unanswered queue calls left empty recording files.
Wrong time/date on CDR reports.

Check out more fixes and updated on Xorcom’s site!

VoIP Terms: How Many Seats?

November 1, 2017 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: My phone IP addresses have changed. How do I get them back? Today, we have more new real questions and answers from VoIP users just like you.

VoIP Terms: How Many Seats? What Does that Mean?

Q: I am still learning all the VoIP terms. What does seat mean for VoIP service? Does that mean how many lines?

A: Yes, that is correct. One phone = One seat.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Polycom Integrates HD Voice and Video Technology into Microsoft’s Teams

October 26, 2017 by Ying-Hui Chen

Recently, Polycom announced their integration of its HD voice and video technology into Microsoft’s Teams. Aside from this integration, Polycom also introduced two new audiovisual solutions, Polycom RealConnect Hybrid and Polycom Microsoft Skype Room System.

Polycom has a long-standing partnership with Microsoft and they are dedicated to supporting Microsoft customers in all stages of their collaboration which include Skype for Business, Office 365, and Microsoft Teams.

“We are pleased to partner with Polycom to integrate their core voice and video devices with the Microsoft Teams platform. Microsoft Teams and solutions like Polycom MSR and Polycom RealPresence Group Series will be a powerful combination for customers that need high-quality collaboration experiences.” – Bob Davis, CVP, Skype Business Services & Office Product Group Customer Experience at Microsoft

Skype for Business to Teams Migration: What’s the plan?

October 25, 2017 by Ying-Hui Chen

Back in September 2017, Microsoft officials announced that they are planning to roll Skype for Business users to its Microsoft Teams group-chat service. Yesterday, Microsoft revealed some more details about this migration plan, which is expected to happen in the second quarter of 2018. Let’s take a look:

Microsoft will supplement the existing group chat capabilities in Teams with additional features such as screen sharing and federation between companies.

For team meetings, in addition to the chat history and audio conferencing preview features that offered by Teams, Microsoft plans to add meeting room support with Skype Room Systems and cloud video interoperability to allow a third-party to connect to Team meetings.

SKYPE Also, more calling capabilities will be seen such as the ability to use existing lines to activate calling services in Office 365.

Recently, Polycom announced their integration of its HD voice and video technology into Microsoft’s Teams which shows their long-standing partnership with Microsoft and their dedicated support for Microsoft customers.

To have more information about Skype for Business, visit our site here!

Refresh: Certified Refurbished VoIP Phones

October 24, 2017 by Youleidy Vega

Our Refresh products come with a Certificate of Freshness that guarantees you will receive a quality used product.

VoIP Supply is a market leader in providing end users and businesses used VoIP Equipment that won’t break the bank, but that will also function as it should and look great. Our Refresh line has been making history since 2004 when our former CEO Ben Sayers saw an opportunity to buy back and sell used VoIP Equipment at a reduced cost as companies began to replace existing infrastructure.

2017, we have perfected our Refresh Line and take pride in the used product that we offer. We primarily focus on VoIP Refresh IP Phones. Our phones undergo a 10-Step Reconditioning Process that helps us make sure that the products are as good as new before they arrive to our customers doorsteps.

Featured Certified Refresh VoIP Phones for this month

Polycom VVX 310

A six line VoIP Phone with HD Voice and dual Gigabit RJ45 ports, the VVX 310 is suitable for any call center operator or cubicle worker. The VVX 310 easily integrates with third-party web-based applications and features an easy to use interface.

Polycom VVX 500

With support for up to 12 line appearances and a touch-screen interface, the VVX 500 is a business media phone for managers and upper administrative workers. The VVX 500 is compatible with Skype for Business (editions ending in “1019”) and Office 365 Cloud PBX. Use the VVX 500 with USB- wired headsets or Wireless USB headsets.

Polycom IP7000

Boost productivity and reduce listener fatigue with the Polycom IP 7000 Conference Phone. With Power Over Ethernet, you have greater placement flexibility. With a 20-foot microphone pickup and optional expansion microphones you’ll be sure to reach all corners of the room.

These featured Refresh Certified Phones come with a Certificate of Freshness and a full six month guarantee with an optional six months available at a small fee. Test out a Refresh product today by shopping online, or call one of our Refresh Experts at 1-800-398-8647.

Cisco Acquires BroadSoft for $1.9 Billion Cash

by Ying-Hui Chen

Cisco Case Study of VoIP Supply Cisco System Inc., a worldwide leader in IT and networking, announced yesterday that they have reached a deal to acquire BroadSoft Inc., a communication technologies provider with $1.9 billion net of cash.

partner The deal is expected to close in the first quarter of 2018. After that, BroadSoft employees will be folded into Cisco’s UC Technology Group, according to company officials.

BroadSoft offers a range of cloud communication technologies to more than 19 million customers around the world and has partnered with more than 450 telecommunications companies in 80 countries. The deal is believed to accelerate Cisco’s transformation to a more cloud-focused company and add to Cisco’s growing portfolio of communications technologies.

Who Should You Get Your VoIP Service From?

October 20, 2017 by Steve Lopian

When it comes to choosing a VoIP service provider, there can be a lot of questions. Just a quick check online will show you there are more options than you thought possible! That’s why it’s important to keep a clear head and focus on the most important things.

There are a lot of things to consider. Not just about your future VoIP provider, but about your business too. We felt that this topic absolutely needed a video, and we delivered!

So, take a minute and check out some of the most important things to keep in mind when choosing your provider. And always remember, if you still have questions or just can’t seem to find the answers, you can always give us a call at 1-800-398-8647. Our team of experts can take you down the correct path and find a solution that is right for you!

CyberData Video Outdoor Intercom with Keypad Is Certified with Yealink T58V Smart Media Phone

by Ying-Hui Chen

Earlier this month, Yealink,a global Unified Communication (UC) solution provider, and CyberData, a leading OEM design and manufacturer of IP Endpoints, officially announced the complete integration of the CyberData SIP-enabled h.264 Video Outdoor Intercom p/n 011014 and Intercom with Keypad p/n 011414 with Yealink T58V Smart Media Phone.

yealink-and-cyberdata

“It’s exciting to have the CyberData Video Intercom validated with the T58V, a member of Yealink Gen-next T5 media phone series.” stated Stone Lu, Yealink Vice President. “This integration proves the flexibility and expands the working scenarios of our devices, and customers of CyberData will also find the combined solution beneficial.”

The CyberData SIP-enabled h.264 Video Outdoor Intercom with Keypad provides secure access settings with video and two-way communication. With this integration, Yealink T58V users can now enjoy a seamless, worry-free secure system and convenient communication.

We look forward to learning more beneficial collaboration across different products in the future!

Don’t waste another second. Join Sangoma’s Cloud 9 Webinar Series to steal all the VoIP Cloud Service Secrets!

What are the Topics?

Who Should Attend?

Why Cloud 9 Webinars?

Do you have in house talent to maintain your VoIP system?

CompletePBX 5.0.34: What has improved?

SIP Plug-and-Play (SIP PnP) allows SIP phones to immediately locate the PBX on the network and receive settings from Endpoint Manager without any special actions on the user’s side

PBX Management

Fixes

VoIP Terms: How Many Seats?

VoIP Terms: How Many Seats? What Does that Mean?

STAY TUNED

Polycom Integrates HD Voice and Video Technology into Microsoft’s Teams

Skype for Business to Teams Migration: What’s the plan?

Refresh: Certified Refurbished VoIP Phones

Our Refresh products come with a Certificate of Freshness that guarantees you will receive a quality used product.

Featured Certified Refresh VoIP Phones for this month

Polycom VVX 310

Polycom VVX 500

Polycom IP7000

Cisco Acquires BroadSoft for $1.9 Billion Cash

Who Should You Get Your VoIP Service From?

CyberData Video Outdoor Intercom with Keypad Is Certified with Yealink T58V Smart Media Phone

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