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Simple Phone Company is a cloud-based phone service provider for business and teams, powered by personalized support. They offer contract-free concierge-style help with personal setup, free training, and all-inclusive pricing for phone service and system at one low price. Why Simple Phone? System - enhanced hosted phone platform with features, portal, and more. Service - carrier-grade features for termination, nationwide numbers, and more. Support - branded SLA and Tier 1 support for yo...

About Smpl   Intuitive solutions for business and the work-from-anywhere world.  From one to there, smpl offers the most intuitive hybrid work solutions. Why Smpl?     System - enhanced hosted phone platform with features, portal, and more.      Service - carrier-grade features for termination, nationwide numbers, and more.     Support - branded SLA and Tier 1 support for your customers and users.     Stuf...

Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...

Service, Support, Social Media, Returns, and More! VoIP Supply understands that when you need help with VoIP, you want it ASAP. Below you'll find information and links for all of your VoIP needs from phone numbers, tracking, support, and returns information. Quickly track the status of your order by logging into your account. Order Tracking For technical support, please submit a support ticket. Tech Support Ticket To contact our sales team, pleas...

So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS? The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three. Bandwidth If you are currently using G.711 to carry VoIP traffic, the codec ...

Video Conferencing (AKA Telepresence) is the next big thing in business communications. Make no mistake, Video Conferencing is not simply a high-tech replacement for the conference phone, it is an eternal solution to many communications shortcomings in business, and a wishing well overflowing with ROI. Forget your Object Fixation - a little creativity goes a long way when using Video Conferencing. Make sure to read Benefits of Video Conferencing , for a list of applicable video-based solution...

Sometimes products need to be returned. At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy. Final Sale Products: All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...

Why Sangoma?      Industry leader in IP PBX & Unified Communication Technologies with auto provisioning features     End-to-end provider of phones, hosted VoIP, SIP trunking, SBCs and VoIP Gateways     Strong IP Faxing technology available through easy to provision web portal Sangoma University Sangoma University offers free online training modules that are focused o...

Frequently Asked Questions - VoIP Calls Question 1: Do I need a computer to make/receive VoIP calls? Answer:   The answer depends on whether or not you will be using a softphone with your VoIP integration. VoIP does not require any computer to make/receive phone calls (only ATA devices or IP phones). If softphones are used instead of physical phones or ATA devices, then computers are needed. Question 2: Can I surf the web during VoIP calls? Answer: Yes, VoIP allows web sur...

Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...

Frequently Asked Questions We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647. Basic VoIP 1.  What is VoIP? 2.  What are the advantages of VoIP over analog PSTN lines? 3.  What type of service and equipment are needed for VoIP deployment? 4.  ...

Frequently Asked Questions - Customer Service Question 1: Where is my tracking number? Answer:   Question 2: How do I create an RMA? Answer:   Question 3: How do I get VoIP support? Answer:  

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Buffalo, NY Located just minutes from one of the seven wonders of the world, Niagara Falls, as well as Lake Erie and the Canadian border, Buffalo was selected as an "All America City" in 1996. Buffalo is well-known for its cold weather, legendary snowfall numbers, sports teams (Go Bills & Go Sabres), and of course, chicken wings (with blue cheese, not ranch).    Buffalo Living Large City, Hometown Feel Buffalo Niagara has a full range of living options - minus t...

More Than a Website, We Are VoIP Supply! VoIP Supply is not just an e-commerce site. We are people; a team of talented, dedicated individuals who are passionate about VoIP technologies. We work as a team to deliver products and services that allow our customers to implement and deploy VoIP communications. What truly defines us as a company is our ability to provide customized solutions with exceptional, personalized customer service and support that you will easily find ...

VoIP adapters are simple devices. But that doesn’t mean that selecting one is. Here are four easy steps for you follow in order to select the right VoIP adapter. How many telephones do you need to connect? The number of telephones that you need to connect to your VoIP adapter will determine the number of FXS ports you will need. If you want to connect telephone you will need a VoIP adapter with one FXS port. If you want to connect two home phones, you will need ...

  Everything You Need For VoIP  TM VoIP Supply is North America's leading VoIP solutions provider. Since 2002, VoIP Supply has delivered valuable solutions for over 200,000 customers worldwide.  With a team of over 30 VoIP professionals, more than 5,000 products, an unlimited number of solutions, and just over 20,000 square feet of office and warehouse space, we can meet our customer's VoIP needs no matter their circumstances or business structure. With a customer base consisting of ...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….! When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time! What Is Included?   Virtualized Digium Siwtchvox instance (and many others) Hosted and deliv...

Why Ring Logix?     An easy-to-use web portal allows you to manage and add new customers in real-time with hassle-free number porting     No need to buy more hardware. Install your new solution and use the equipment you or your customer already own     Quote, invoice, install, and support a VoIP offering in minutes without any technical resources Product Brochure Ring Logix Hosted PBX Datasheet Learn about Ring Logix'...

What is PDMS? PDMS is designed to allow enterprise customers to centrally manage all their Polycom audio devices from a single Cloud portal, including desk phones, conference units, and more. This service is totally free of charge for   our certified Polycom partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your PDMS launched today! PDMS Benefits Simplify audio device management Create consistent experience ...

About Ring Logix RingLogix is a leading VoIP service provider that offers a white-label platform that allows Partners to sell, provision, invoice, and support their own branded VoIP and UCaaS services. When you partner with RingLogix as your trusted provider, you own the entire customer experience at 70% margins or higher. Easily quote, invoice, install, and support a VoIP offering in minutes without any technical resources. Check out Ring Logix's Blog to learn more! ...

Telinta: A Full Portfolio of Hosted White Label Solutions for VoIP Service Providers and Resellers Founded in 2002, Telinta offers a secure and reliable cloud-based Softswitch and Billing platform. Their full portfolio of hosted white label solutions is highly customizable for VoIP service providers and resellers offering Hosted PBX, Business and Residential VoIP, Mobile solutions, and more. Telinta offers unique auto-provisioning profiles, enabling VoIP service providers to easily deplo...

Rich Technology Group recommends VoIP Supply for “all things” Voice over Internet Portocol related, such as IP phones, VoIP headsets and much more!  4 Reasons We Recommend VoIP Supply:  1. Endless hardware options: VoIP supply has one of the largest selections online of IP phones, headsets and VoIP related accessories, such as routers, switches and more!  2. Excellent pre-sales support: Not sure what you are looking for, or what is compatible with your business ph...

Keeping up with the latest in technology for your business can be tough. A few years ago you upgraded your PBX system. It's barely paid for. Now you hear about VoIP and the power of a VoIP system . You have to have one. But what about all that money you've already spent on your existing PBX system? You might not be able to recoup all of the investment you've made in your old PBX system. However you can recoup some by using your existing analog telephones with your VoI...

You're ready to buy a VoIP system. You've picked out your VoIP service provider. You even know which VoIP phone system you're going to buy. But you're worried. What if the power goes out? What if my Internet connection goes down? Or maybe you're concerned about call quality since telecommunications is critical to your business's success. Don't worry. You're not alone. Thousands of VoIP system owners have had t...

Everything You Need for VoIP Since 2002, VoIP Supply has delivered valuable solutions to over 200,000 customers worldwide. With a team of over 30 VoIP professionals, more than 5,000 products, an unlimited number of solutions, and just over 20,000 square feet of office and warehouse space, we can meet our customer's VoIP needs no matter their circumstances or business structure. With a customer base consisting of consumers, small to medium businesses, solution providers, enterprise-level corp...

Building an efficient Call Center within your budget is no longer a dream. No more excuses. You can build a call center with the advanced features you need no matter how big or small your business is!  To run a call center, you must evaluate your call volumes first to determine the needs of call routing number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based...

Building an Efficient Call Center Within Your Budget Has Never Been Easier! You can build a call center with the advanced features you need, no matter how big or small your business is! To run a call center, you must evaluate your call volumes first to determine the needs of call routing, number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based on the pre-set rules. A de...

Your local network & Internet Connection Your Calling Habits The PSTN Your disaster plan A premise or hosted phone system & VoIP service Your calling rates Your VoIP hardware Your budget & ROI In-house talent to maintain the system Getting all of the pieces to the puzzle Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kitch...

What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...

With an On-Site Phone System, the Customization is Endless! When you have all your phone system hardware located on-site in your office, you have the freedom to customize different aspects as you wish. You also have the ability to get rid of your old telephone lines and use SIP trunks for your phone service. SIP Trunking is Simply Telephone Lines Through Your Internet. SIP Trunks are a techy way of saying internet phone lines. You are basically able to get rid of those clunky telephone lines run...

Transform your Hotel with VoIP Solutions The hospitality industry is extremely competitive when it comes to pricing and services. Especially when customers can get all the information with just a few swipes or clicks on their smartphones and compare you and your competitors side-by-side within minutes. VoIP Supply provides you with everything your hotel needs and that isn’t just about making the VoIP purchasing easy. When you choose to work with our team, you also choose to benefit...

Your VoIP gateway can be simple Or it can be a complex nightmare… You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause. But how do you avoid a complex nightmare? Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do. So read on and avoid turning your VoIP gateway into a nightmare. What is a VoIP gateway? A VoIP gateway is a piece o...

The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...

Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...

Getting into VoIP doesn't have to be difficult and time consuming. At least not with Deploy by VoIP Supply. Through Deploy everything from site assessments, cabling, device configuration, installation and testing can be handle by our experienced team. This makes Deploy the fastest and easiest way to turn-up VoIP at your office. Take advantage of VoIP Supply's nationwide network of licensed and certified technicians today and leave the burden of assessing your situation, selecting the proper solu...

      What Is VoIP Supply's Community Connection? VoIP Supply's Community Connection is a way of showing our team's dedication to giving back to our local community here in Buffalo, NY. We don't just operate in Buffalo, we also stay connected to our community by giving our time and efforts to local charities, organizations, and nonprofits to always go beyond the bottom line!     Why Do We Give Back? We believe it is important to make a difference and that there...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...

Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...

Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...

1. What is a VoIP Adapter? 2. FXS and FXO Ports 3. How does a VoIP Adapter Work? 4. VoIP Protocols 5. Voice Codecs 6. The Types of VoIP Adapters 7. Features of a VoIP Adapter   VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one. What's the best way for you to do that? Why it's to learn more about VoIP adapters! Hop...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

  2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...

Raise awarenes and drive sales for your products and services VoIP Supply is more than a direct sales vehicle. VoIP Supply can also help your company increase awareness, spread your message and champion your casue through various advertising vehicles available to you. From display advertising to direct mailers, VoIP Supply has a variety of ways to assist your company with its marketing goals. Our advertising vehicles can be used standalone or in conjunction with one another to create powerful campaig...

VoIP Supply is dedicated to delivering everything you need for VoIP. To do this, we have amassed several strategic partnerships and obtained a lengthy list of certifications that enable us to continuously provide best-in-class service, support, and VoIP solutions to our growing customer base. Our Partnerships VoIP Supply has partnered with the following companies to provide products and services to the VoIP Supply customer base.          Interest...