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How Can We Help You Today? Do you have questions about VoIP? Do you need help desiginng a customized VoIP Solution for your business?  Our friendly and knowledgable staff, and certified reps are available Monday - Friday, 8AM to 6PM EST, to help you find the best fit for your needs.  Contact a VoIP Expert Today!  Learn More About Our Team Below! Don Stefanie Email: dons@voipsupply.com Direct: 716-213-6906 Darren Hart...

Raise awarenes and drive sales for your products and services VoIP Supply is more than a direct sales vehicle. VoIP Supply can also help your company increase awareness, spread your message and champion your casue through various advertising vehicles available to you. From display advertising to direct mailers, VoIP Supply has a variety of ways to assist your company with its marketing goals. Our advertising vehicles can be used standalone or in conjunction with one another to create powerful campaig...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...

We are not in business to win awards, but we seem to be winning quite a few... Here are some of the more prominent ones that we are especially proud of:     2024 Awards Buffalo Best Places to Work Nomination 2024   2023 Awards Buffalo Best Places to Work Nomination 2023 2022 Awards 3CX Titanium Partner 2022  Buffalo Best Places to Work Nomination 2022 2021 Awards Nextiva Nexus Partner Program - Platinum Premier 3CX Titanium P...

Darren Hartman     Email: dhartman@voipsupply.com     Direct: 716-250-3417                 About Darren   Hello, I am Darren Hartman, VoIP Supply's Senior Sales Representative. I have been with VoIP Supply since we opened our doors. Over the years I have been actively selling, managing and helping train new sales associates. I have a degree in Business Administration and Sales. I really enjoy talking with customers and finding out more ...

Jason Neal   Email: jneal@voipsupply.com   Direct: 716-531-4265             About Jason Hi, I’m Jason Neal, Account Manager at VoIP Supply. With over 20 years of experience in technology sales, I bring a strong background in VoIP, networking, and AV solutions to help customers find the right products for their unique needs. I take pride in building lasting relationships with resellers, integrators, and end users, and I enjoy helping businesses grow...

Glenn Buchheit     Email: gbuchheit@voipsupply.com   Direct: 716-353-7282             About Glenn Hi,  my  name is Glenn Buchheit, Strategic Account Manager here at VoIP Supply and I am here to help you with all of  your  VoIP needs. I recently joined VoIP Supply in February of 2022, but bring 27 years of IT channel experience to an already  awesome  sales team here at VoIP.  My  goal has always been to find the right solution while...

     Don Stefanie   Email: dons@voipsupply.com   Direct: 716-213-6906                          About Don  Hi, my name is Don Stefanie, and I am here to help you with all of your VoIP needs. Please feel free to drop me a line or give me a ring, and I will help you put together your VoIP solution today. I am integrity driven with a passion for partnership and repeat customer business. Over 25 years as a sales professional with the...

Brian Hyrek   Email: bhyrek@voipsupply.com   Direct: 716-531-4318             About Brian Hi! My name is Brian Hyrek - your trusted VoIP consultant and communications partner. With over 18 years of experience at VoIP Supply , I’ve helped thousands of businesses, service providers, MSPs, resellers, and integrators design and implement communication solutions that drive results. My focus is on building long-term partnerships through strategic insi...

VoIP Supply Assist Service Level Agreement VoIP Supply Assist support services are subject to the following terms, in addition to any terms that are present on a service by service basis:   Free Support: VoIP Supply Assist will provide best effort support for equipment purchased from VoIP Supply on a first-in, first-out basis VoIP Supply Assist strives to address every situation promptly. Support requests submitted between 9am and 6pm on a working weekday (Monday thr...

Joe Shanahan   Email: jshanahan@voipsupply.com   Direct: 716-531-4316             About Joe  Hi I'm Joe Shanahan, Sr. Account Executive here at VoIP Supply. I am one of the longest tenured employees at the company and have been helping customers and developing lasting relationships since May of 2005. During my time here I have acquired a great deal of knowledge and expertise in all things VoIP and the telecommunications industry in general.  ...

Find the right wireless solution for your VoIP needs! The need for mobility in the office in becoming more prevalent as the business-world moves forward. Along with mobility inside your company's walls there is the need for remote workers and “road warriors” who spend little to no time in the office. There are options for you when you have a VoIP Phone System to create these mobility solutions for you and the entire staff of the company. There are two different options to ...

Become a Sangoma Channel Champion: Join Sangoma's Industry-Leading Partner Program  As a Sangoma partner, you’ll have access to the best-in-class, end-to-end Unified Communications (UC) solutions and the widest selection of “As A Service” offerings available in the industry. With so many award-winning innovative solutions conveniently available through one channel-first vendor, you’ll gain the winning edge on proposals and allow your customers to leverage your exper...

Michael Rehac    Email: miker@voipsupply.com   Direct: 716-213-6898               About Mike  Hello, my name is Michael Rehac and I manage the day to day operations of VoIP Supply's  Reclaim  and  Refresh  divisions. Reclaim  is VoIP Supply's industry leading equipment buyback program, and  Refresh  is the brand name of our very own reconditioned VoIP equipment. I spend my days assisting our many thousands of customers with trading in ...

There's a VoIP phone for every role Typically, the phrase VoIP phones is all someone ever knows of a VoIP system. This makes getting the right VoIP phone in their hands extremely important. In a perfect world you'd be able to easily assess the needs of every person using your VoIP system. This would ensure that the VoIP phone they receive matches their needs. You probably don't live in a perfect world. It's likely difficult or downright...

WAREHOUSE ASSOCIATE JOB SUMMARY: The warehouse associate is responsible for performing shipping, receiving, and/or stocking activities as part of the day-to-day operations of the company’s warehouse. The warehouse associate will be trained in all aspects of warehouse operations including stocking and maintenance of the area and will be able to function as back-up in cases of absence. Their primary function is receiving and shipping. RECEIVING RESPONSIBILITIES: Review incoming packages and pr...

Effective communication is more critical now than ever, especially with employees working remotely, virtual, and in-office collaboration needs made easy. Video conferencing devices have become essential tools, enabling simple collaboration, enhancing productivity, and fostering real-time connections no matter where you're located. By investing in high-quality video conferencing equipment, businesses can bridge the gap between remote and in-office teams, ensuring clear, face-to-face intera...

Affiliate Terms & Conditions 1. General The present Terms and Conditions regulate the Affiliate Program provided by the Merchant and represent the agreement between the seller and the individual or entity joining the Affiliate Program (the "Affiliate" , "you" ). Please read the following article carefully as it represents a legally binding agreement between you and the Merchant . By submitting your application and thereafter participating in the Affiliate Program, you agree to comply with ...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

Under the penname of Miss Manners, Judith Martin has fearlessly guided us through the years with recommendations and rules on personal and professional etiquette. Although she does not offer any Video Conferencing-specific advice, we can be sure that she would agree with our compilation of Video Etiquette advice. Be Ready for Guests! Would you invite your clients to your home without a little housekeeping? Definitely not! The same concept applies to Video Conferencing. What does your backdrop r...

Desktop Versus Room Video Conferencing The Company-Wide Deployment Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization. So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...

Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...

  2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...

If you typed the URL directly, please make sure the spelling is correct. If you clicked on a link to get here, the link is outdated.   What can you do? Go back to the previous page. Use the search bar at the top of the page to search for your products. Follow these links to get you back on track! Store Home ...

Sometimes products need to be returned. At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy. Final Sale Products: All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...

VoIP Supply Department Contacts Should you need to access any of our team managers directly, please feel free to use the information provided below to that end. Sales Department Contact Information Toll-free: 1-800-398-8647 (VOIP) Local call: 716-250-2370 Email: sales@voipsupply.com Purchasing Department Contact Information Toll-free: 1-800-398-8647 (VOIP) Local call: 716-250-2370 Email: purchasing@voipsupply.com Customer Service Department Conta...

Before selecting a VoIP headset it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process. What follows is a FAQ on VoIP headsets that addresses the major concerns from customers like you that have been documents over the last few years. Please read on… Will I like the headband or over the ear style? This is a user specific preferenc...

Don't jam a square peg in a round hole You've probably used the phrase, "jamming a square peg in a round hole" to describe a time when you got the job done without using the right pieces. When it comes to VoIP you can jam a square peg in a round hole too. Like when you use desktop VoIP phones in your conference room. Sure it works, but it's not the right piece. You might not be aware that there exist different types of VoIP phones. Each type serves a different purpose or e...

Focus on your core competency… Let VoIP Supply take care of the rest. As a service provider your primary focus is delivering best in class voice service to your customers - not dealing with equipment selection, equipment configuration, logistics and returns. That’s why VoIP Supply provides service providers with VoIP equipment selection, configuration, logistics and returns services. These services allow you to focus on your core competencies while leveraging VoIP Supply’s expertise, ...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works. What are the System Components? The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are: Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...

So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS? The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three. Bandwidth If you are currently using G.711 to carry VoIP traffic, the codec ...

Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...

Frequently Asked Questions - Network Equipment Question 1: What are VoIP Gateways? Answer:   VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.  Question 2: What are FXO and FXS ports? Answer:   Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....

Purchase Refurbished VoIP Equipment and Recondition Your Inventory at the VoIP Supply Refresh Center! Refresh by VoIP Supply was created to meet the need for a low-cost alternative to new VoIP equipment. Purchase your ideal VoIP equipment within your budget!  Our Refresh Center also provides the device reconditioning service to our resellers where you can ship your used equipment directly to our facility and have them refreshed at the center before you resell to your customers. ...

Why Broadvoice?     Full featured and value prized with geo-redundant network for seamless calling     International unlimited calling plans to 72 countries     Cloud hosted VoIP & SIP Trunking with tight QoS delivery via SDWan   Broadvoice   Communicator now  includes a beta version of  video   calling!  This feature is perfect for small team communication, allowing group chats to move to  v...

About RingCentral Your call is our calling. Providing simplified business communications that help 5 million people connect worldwide. Why RingCentral?     One of the most recognized service providers of UC, messaging, collaboration and conferencing     Solid integration with leading CRM packages and support apps: Salesforce, Zendesk and more!     Provide services internationally in multiple countries.   ...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...

Give Your Products a Second Chance! Sometimes a part of a product breaks. Other times a customer decides to upgrade. In either case , you have an alternative to the trash for your returned products with VoIP Supply's device Reconditioning service. Using the same process and care that is used with Refresh line of reconditioned equipment, VoIP Supply's Device Reconditioning services allow manufacturers and service providers to put their returned products to use as replacements, ...

Get Ready to Offer Your Customers High-Quality IP-Based Products! Here at VoIP Supply, we know that resellers, integrators, and VARs need quick and easy access to Grandstream VoIP equipment. That’s why the VoIP Supply Grandstream Reseller Program  was created to streamline the Grandstream buying process by making it faster and easier to get products to you and your customers. Why Join the Grandstream Reseller Program? Order directly from VoIP Supply, a certif...

Broadvoice is a leading VoIP provider specializing in business phone services. They are experts in state-of-the-art business phone systems. Broadvoice's cloud technology can expand or contract with the growth of any business and save them more money. With little or no IT support required, Broadvoice phone systems are second-to-none in the field of business communication technology. Broadvoice   Communicator now  includes a beta version of  video   calling! ...

Polycom Device-as-a-Service (DaaS) is a new program that allows service providers to offer Polycom phones on a month-to-month basis with no minimum commitment and a 7-year replacement plan! This is a simple and flexible model to provide your customers with a one-stop-shop for all hosted cloud service needs and access to the best Polycom phones with the highest quality in the industry. Key Program Elements Devices provided directly to the ITSP on a month-to-month basis Technology replaceme...

Give your Customers the Best Experience and After-Sales Service with Fanvil Fanvil Technology  manufactures high-quality and  cost-effective IP phones ,  hotel phones ,  headsets ,  door phones, and intercoms . They have been in the industry for over 16 years with strong engineering and solid relationships with major VoIP service providers. Become an authorized online reseller to purchase Fanvil products directly from VoIP Supply (a Fanvil authorized distributor) to receive pro...

Give Your Customers the Best Experience and After-Sales Service with Snom and VTech!  Snom and VTech manufacture sophisticated products with high standards of German engineering. Snom and VTech have a robust suite of products including IP phones , conference phones , headsets,  and hospitality phones . They have been in the industry for over 15 years with a strong presence and solid relationships with major VoIP service providers. Resell Snom and VTech products directly from VoI...

What is FDMS? FDMS is Fanvil’s Device Management System that allows users a way to centrally provision, register, upgrade and monitor their Fanvil devices.  You can download the firmware here. This service is totally free of charge for   our certified Fanvil partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your FDMS launched today! FDMS Benefits Alarm notification of failures – Email, Web, SM...

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Access Your Operational and Service Data On-Demand and in Real Time Gain instant access to crucial operational and service data, anytime and from anywhere, with VoIP Fulfillment's comprehensive account management and support services. Utilize our user-friendly account management portal, personalized phone app, or connect directly with a dedicated account manager for real-time information. With our solutions, you have the power to stay informed and in control, ensuring seamless operations and outs...

Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote)   VoIP Supply, a Sangoma company, is seeking a   Government Sales Associate  who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...