Search results for: 'assist support'

  • Is Something Not Working Right? We know how frustrating it is to have a product that is not functioning properly - but don't worry you have found the right page to get you the assistance you need. If you believe your product is DOA (Dead on Arrival) you will need to initiate an RMA, you can do that here . If you do not have our go3 warranty or a technical support package, please contact us via email , a member of our technical support staff will get back to you as soon as they can. If yo...
  • VoIP Supply prides itself in delivering world-class Customer Support to ensure your business has the best possible experience with their VoIP deployment. Whether you are an SMB (small-to-medium Business), Enterprise or larger service provider, our technicians are available to assist you along the way. Our global Support team with in-depth industry and product knowledge ensures you receive the support and services you need, when you need it. If you are looking for pricing or a quote, please do not us...
  • VoIP Supply Assist Service Level Agreement VoIP Supply Assist support services are subject to the following terms, in addition to any terms that are present on a service by service basis:   Free Support: VoIP Supply Assist will provide best effort support for equipment purchased from VoIP Supply on a first-in, first-out basis VoIP Supply Assist strives to address every situation promptly. Support requests submitted between 9am and 6pm on a working weekday (Monday thr...
  • Something Not Working Right? You have come to the right page then. If you already have our warranty or a technical support package, please call us right away at 866-885-4853 . If you do not have our warranty or a technical support package, please click here and a member of our technical support staff will get back to you as soon as they can. Technical Support Options Given the wide array of vendors, devices and protocols available, getting started with an IP Survei...
  • Don’t have your own marketing team? No problem! Utilize VoIP Supply’s dedicated marketing team as your extension to keep your customers engaged at all times. We are here to help you succeed regardless how small or big your business is. With our comprehensive marketing resources, you are able to turn your small business into big players. Check out the resources available for you to take advantage of: Call our VoIP experts at 1-800-398-8647 or email voipexperts@voips...
  • Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...
  • VoIP Supply offers you over 250 different VoIP gateways. Choice is great. But how do you figure out which VoIP gateway is best for you when there are over 250 different models to choose from? Right now it might seem like a difficult task. Thankfully a little time and some sound advice will make selecting the right VoIP gateway simple and easy for you. The following selection process is simple. It is based on a series of questions that once answered will poi...
  • Your local network & Internet Connection Your Calling Habits The PSTN Your disaster plan A premise or hosted phone system & VoIP service Your calling rates Your VoIP hardware Your budget & ROI In-house talent to maintain the system Getting all of the pieces to the puzzle Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kitch...
  • You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002.                  Shop By Federal Compliance Here! We a...
  •   A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are  GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...
  • Audiocodes products cannot be returned to VoIP Supply. We recommend that you purchase an Audiocodes extended support package for troubleshooting problems as they arrive. You can choose from a DVS package (9x5xNBD) or an ACTS package (24x7x4). With an extended support package, Audiocodes will assist you in troubleshooting your once working gateway. If you need help setting up and configuring your Audiocodes gateway for the first time, you can purchase a remote implementation package from Audiocodes throu...
  • If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...
  • Everything You Need for VoIP Since 2002, VoIP Supply has delivered valuable solutions to over 200,000 customers worldwide. With a team of over 30 VoIP professionals, more than 5,000 products, an unlimited number of solutions, and just over 20,000 square feet of office and warehouse space, we can meet our customer's VoIP needs no matter their circumstances or business structure. With a customer base consisting of consumers, small to medium businesses, solution providers, enterprise-level corp...
  •   2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...
  • VoIP Fulfillment eliminates the need and expense of a warehouse while allowing you to leverage the global logistics infrastructure of North America’s leading supplier of VoIP equipment with these warehousing and logistics services. Shortest turnaround times Branding & marketing Blind shipments Multiple carriers   Warehouse With abundant warehousing space and dedicated support staff, we can confidently say that we have the shortest turnaround times in the indust...
  • Thank You for Joining the VoIP Supply Partner Program! Through our portal, you will gain access to educational resources, marketing materials, and more! We are here not only to supply you with all things VoIP, but we are here to help you grow your business. If you are new to the portal and have questions or can't find what you're looking for, please use this form and we will get back to you within 24 hours, for immediate assistance please contact your VoIP Supply...
  • Featured Product - Sangoma P315         Key Benefits 2.4" 320 x 240 pixel backlit color LCD display 2 switched 10/100/1000 Mbps Gigabit Ethernet Headset Support: RJ9 with EHS     Access to Sangoma P315 Datasheet Overview The Sangoma P315 IP Phone is an entry-level phone with entry-level features but doesn't compromise on performance and functionality like expensive phon...
  • In the past, VoIP Supply’s Edu Assist Program helped hundreds of educational institutions deploy VoIP phone systems.  With  Edu Assist  from VoIP Supply, educational purchasers also receive the following: Expertise  - Manufacturer certified VoIP experts giving you FREE pre-sale consultations No Hassles  - No fine print, no runaround, and the industry’s leading returns policy Protection  - Extended product warranties (go3) ...
  • Featured Product - Fanvil X7A Android Phone   Key Benefits 20 SIP lines, 3-way conference, hotspot 7” capacity color touch-screen HD voice: HD handset, HD speaker Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi     Access to the X7A Datasheet    Overview T he Fanvil X7A IP Phone runs on the Android 9.0 system...
  • Service, Support, Social Media, Returns, and More! VoIP Supply understands that when you need help with VoIP, you want it ASAP. Below you'll find information and links for all of your VoIP needs from phone numbers, tracking, support, and returns information. Quickly track the status of your order by logging into your account. Order Tracking For technical support, please submit a support ticket. Tech Support Ticket To contact our sales team, pleas...
  • Get Cyber Certified! CyberData is looking to identify, educate, train, and certify Value Added Resellers and Installers/Integrators who are interested in supporting end-user customers through consultation, product procurement, and on-site installation of CyberData IP Paging devices. What’s in it for you in addition to MORE BUSINESS? Placement of your logo and a hyperlink to your website from the CyberData website. CyberData will send you leads for customers needing assist...
  • Presales VoIP Phone Service and Hardware Questions Combined our VoIP Solutions Consultants have over sixty years of experience. If you are looking for a new business phone system, a new VoIP Service provider, VoIP phones, headsets, SBCs, Gateway or anything related to VoIP we are here to help! Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Customer Service Warranties Return Po...
  • Michael Rehac    Email: miker@voipsupply.com   Direct: 716-213-6898               About Mike  Hello, my name is Michael Rehac and I manage the day to day operations of VoIP Supply's  Reclaim  and  Refresh  divisions. Reclaim  is VoIP Supply's industry leading equipment buyback program, and  Refresh  is the brand name of our very own reconditioned VoIP equipment. I spend my days assisting our many thousands of customers with trading in ...
  • Get the Right Equipment Configured to Your Exact Specifications Let our skilled VoIP technology experts assist you in choosing the perfect device for your needs. Benefit from our customized configuration services, tailored to your specifications. We also offer equipment " refresh " services, ensuring that returned devices can be used again effectively. Experience the comprehensive product and configuration services provided by VoIP Fulfillment.           Device Selection Consultation  ...
  • VoIP Fulfillment Eliminates the Need and Expense of a Warehouse! Allowing you to leverage the global logistics infrastructure of North America’s leading supplier of VoIP equipment with these warehousing and logistics services.                    Multiple Carriers             Blind Shipments             Branding and Marketing     &n...
  • More Than a Website, We Are VoIP Supply! VoIP Supply is not just an e-commerce site. We are people; a team of talented, dedicated individuals who are passionate about VoIP technologies. We work as a team to deliver products and services that allow our customers to implement and deploy VoIP communications. What truly defines us as a company is our ability to provide customized solutions with exceptional, personalized customer service and support that you will easily find ...
  • Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote)   VoIP Supply, a Sangoma company, is seeking a   Government Sales Associate  who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...
  • Featured Product - Grandstream GRP2600 Series     Key Benefits Replaceable LCD cover UI redesigned for maximum user efficiency Dual-image firmware to avoid bricked devices     Access to the GRP2600 Datasheet     Access to GRP2600 Presentation Slides Overview The Grandstream carrier-grade line of IP phones delivers a wide range of powerful devices that come equipped with unifi...
  • How Can We Help You Today? Do you have questions about VoIP? Do you need help desiginng a customized VoIP Solution for your business?  Our friendly and knowledgable staff, and certified reps are available Monday - Friday, 8AM to 6PM EST, to help you find the best fit for your needs.  Contact a VoIP Expert Today!  Learn More About Our Team Below! Don Stefanie Email: dons@voipsupply.com Direct: 716-213-6906 Darren Hart...