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You're likely already familiar with headsets. They've been around for decades and save for some technological advances haven't changed much. You plug it in, you put it on and then you use it. But there's a lot of benefits to using a VoIP headset . These include: Preventing muscle soreness and discomfort that comes with improperly holding a VoIP phone handset. Freeing your hands to complete other tasks while using your VoIP phone. ...

Before selecting a VoIP headset it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process. What follows is a FAQ on VoIP headsets that addresses the major concerns from customers like you that have been documents over the last few years. Please read on… Will I like the headband or over the ear style? This is a user specific preferenc...

You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works. What are the System Components? The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are: Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...

Video Conferencing Systems has streamlined the process for our customers to take them from a Video Conferencing wish to a full deployment. This article begins at point zero and takes you through the architectural set-up to the first test call. Learn the Basics So you want to deploy Video Conferencing to enhance your business communications. Now what? Please read our other entries, including, “ What is Video Conferencing? ,” “ How Does Video Conferencing Work? ” and “ Benefits of Vid...

Under the penname of Miss Manners, Judith Martin has fearlessly guided us through the years with recommendations and rules on personal and professional etiquette. Although she does not offer any Video Conferencing-specific advice, we can be sure that she would agree with our compilation of Video Etiquette advice. Be Ready for Guests! Would you invite your clients to your home without a little housekeeping? Definitely not! The same concept applies to Video Conferencing. What does your backdrop r...

Simply put, HD voice makes everything (voice) better. With an HD voice call delivering twice the sound as a narrowband one, there's much more audio information provided for the brain to process, resulting in less fatigue and better comprehension. Computer-based processes like voice recognition and speech-to-text also gain from HD voice, with better accuracy. Advocates of HD voice use the cliche' of a call sounding as clear and natural as if you are talking...

What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...

Over twice the clarity and fidelity for more productive voice communications Today's businesses need HD Voice . It multiples productivity by leveraging the most expensive resources: people and time. Polycom's HD Voice delivers more than twice the clarity of older generation telephony, improves productivity, resolves accents, reduces fatigue and facilitates more natural conversations. HD communications are becoming the standard. Face to face communication is HD in its very n...

Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...

Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

Learn All About IP Paging! IP paging enables businesses to broadcast audio messages over an IP network, often using existing data infrastructure. It is a scalable solution, ideal for announcements, emergency notifications, and alerts across large or multi-site environments. IP paging integrates seamlessly with VoIP systems, allowing easy management and control. Get Answers to Questions Like: What are the benefits of IP paging? Can I update an existing paging infrastructure or do...

Expand your portfolio and grow your revenue as a Polycom Reseller! You'll be able to serve customers with the right Polycom solution for their workflow from project concept, installation, to ongoing support and management. Take advantage of the following Polycom reseller benefits:     Poly Device Management Services (PDMS) Program: The PDMS is designed to allow enterprise customers to easily manage all their Polycom devices from a single Cloud portal, inc...

Featured Product - Grandstream GRP2600 Series     Key Benefits Replaceable LCD cover UI redesigned for maximum user efficiency Dual-image firmware to avoid bricked devices     Access to the GRP2600 Datasheet     Access to GRP2600 Presentation Slides Overview The Grandstream carrier-grade line of IP phones delivers a wide range of powerful devices that come equipped with unifi...

Featured Product - Yealink T46U     Key Benefits 4.3'' 480X272-pixel color display with backlight Dual-port Gigabit Ethernet Up to 16 SIP accounts Expandable with YEA-EXP43     Access to Yealink T46U Datasheet    Overview The  T46U has an improved design with more advanced features such as 2 USB ports and it can be connected to WiFi via the WF40 dongle (2.4G) or the WF50 dongle (5G). Y...

Why Nextiva?      Advanced Analytics - Robust reporting and valuable insight into your business communications     One of the largest and fastest growing hosted service providers 7 years running     Reliability with good mobility features  Nextiva Amazon Chime Amazon Chime is a robust video conferencing and online meeting tool that allows users to connect with people outside the organiza...

Featured Product - Plantronics Blackwire 3220   Key Benefits   USB-A connection Binaural headset Step smartly into unified communications Wearing style choice     Overview The Plantronics Blackwire 3220 is a corded, dual-ear versatile headset that offers USB-A connectivity. The Blackwire 3220 USB-A headset is perfect for companies that use softphones on a regular basis . �...

Featured Product - Jabra Evolve 2 75 Series Key Benefits 8 Microphones and advanced beam-forming technology Microsoft Teams and Zoom compatilbe Performance Mode, Discreet Mode, Concentration Mode Overview   Create an ideal hybrid workspace with Jabra’s Evolve2 75 Series! This series is designed for hybrid workers who may find themselves changing locations on a daily basis. With an extraordinary noise canceling technology and wor...

About RingCentral RingCentral is a publicly traded provider of cloud-based VoIP systems for businesses. It serves over 350,000 organizations with its innovative and secure VoIP solution to connect employees, boost work efficiency, and strengthen customer relationships. Thier cloud-based business phone service and virtual PBX includes a comprehensive set of business features that unify voice, video, and collaboration, conferencing, fax, and more. About RingCentral for Microso...

Featured Product - Polycom VVX 250     Key Features 4 Line Keys, 4 Soft Keys 2.8" Color LCD Screen In Call Keys: Call Transfer & Hold HD Audio, 1 USB Port, & 2x Gig-E Ports          Access to Polycom VVX 401 Datasheet          Access to the VVX401 User Guide   Overview The Polycom VVX 250 is the color phone for SoHo (sm...

What is PDMS? PDMS is designed to allow enterprise customers to centrally manage all their Polycom audio devices from a single Cloud portal, including desk phones, conference units, and more. This service is totally free of charge for   our certified Polycom partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your PDMS launched today! PDMS Benefits Simplify audio device management Create consistent experience ...

Featured Product - Fanvil X7A Android Phone   Key Benefits 20 SIP lines, 3-way conference, hotspot 7” capacity color touch-screen HD voice: HD handset, HD speaker Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi     Access to the X7A Datasheet    Overview T he Fanvil X7A IP Phone runs on the Android 9.0 system...

Featured Product - Algo 8180         Key Benefits Dual purpose loud ringing and/or talkback voice paging Significantly louder (eight to twenty times) than typical telephones SoundSure™ ambient noise compensation adjusts output for noise level Selectable/customizable alert tones or announcements     Access to Algo 8180 (G2) Datasheet Overview The Algo 8180 (G2) is a SIP Audio Alerter for...

Microsoft Teams has become more and more popular for a reason! Let's check out what makes their service stand out: Key Features and Functions Microsoft Teams offer a free version and 3 paid plans. The free version gives you all the basic functionalities including meeting sand calling, chat and collaboration, and more app integration services; while the paid versions give you more advanced productivity apps, security and compliance support. Microsoft Teams has the solution for a...

About Zoom Phone Zoom phone is one of the most popular VoIP service providers for individual users, all-sized businesses, enterprises, and more. As a leader in modern enterprise video communications, Zoom service is known for its simplicity and flexibility. It provides a reliable cloud platform for video and audio conferencing, chat and webinars.  Why Zoom Phone? Secure HD audio provides exceptional clarity and quality to all business interactions ...

About Star2Star Star2Star is a leadning VoIP service provider that unifies your voice, video, fax, instant messaging, and presence management into a single, easy-to-use solution. Star2Star's cloud-native communications platform delivers customers the flexibility and reliability they need.  Why Star2Star? Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!) White glove, professional services onsite insta...

March Mayhem | Round One - Game Three - Ended! Vote for the VoIP phone that you think has the best features, functionality, and quality! The final winner phone will be announced on April 1st!  One lucky winner will be drawn randomly on April 1st from all voters of the winning IP Phone to enjoy  one $150 Amazon Gift Card ! *Must be within the continental US to be eligible to win! Fanvil X5U is the winner!   Fanvil X5U The Fanvil X5U is...

About Bicom Systems Bicom Systems was the first company to deliver Open Source Communications Software as Professional Turnkey Solutions. By combining the best of open source telephony and its own proprietary software, Bicom Systems can provide enterprises with turnkey solutions that take account of the clients’ exact needs within a very cost-effective framework - giving CIOs the safest choice. This mix includes royalty-free software, vibrant open source communities, ava...

Expand Your Business in Cloud Communications with NUSO! NUSO delivers SaaS cloud communication services via a proprietary CPaaS enablement platform supported by a fully redundant network in North America and Europe. As a full-stack provider, NUSO addresses multiple expanding markets, selling enterprise–grade, solutions to businesses of all sizes via a robust network of channel partners. Why Join the NUSO Reseller Program Through VoIP Supply? Unified Communications: Work anyw...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...

Audiocodes products cannot be returned to VoIP Supply. We recommend that you purchase an Audiocodes extended support package for troubleshooting problems as they arrive. You can choose from a DVS package (9x5xNBD) or an ACTS package (24x7x4). With an extended support package, Audiocodes will assist you in troubleshooting your once working gateway. If you need help setting up and configuring your Audiocodes gateway for the first time, you can purchase a remote implementation package from Audiocodes throu...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...

Thank you for downloading our Guide(s)! Did you know? VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution...

Learn All About VoIP Headset & Phone Compatibility! VoIP headsets and VoIP phone compatibility depend on factors like connection type (USB, Bluetooth, or DECT) and device support for unified communications (UC) platforms such as Microsoft Teams or Zoom.  Get Answers to Questions Like: Will my VoIP headset work with my phone? Does my phone need to be Microsoft Teams or Zoom-specific to work with my VoIP headset? How do I know which headset works best with my VoIP phone? ...

VoIP Supply is North America's largest VoIP equipment provider, delivering valuable solutions for more than 135,000 customers worldwide since 2002. With over 2,500 products, 20,000 square feet of office space, and over 35 passionate employees, we provide the most comprehensive VoIP solutions to meet your needs. Learn about our top brands and register to resell brands such as  Sangoma ,  Grandstream , HP/Poly ,  Fanvil , and  Yealink ! Why Purchase From VoIP Supply? Robus Product C...

Darren Hartman     Email: dhartman@voipsupply.com     Direct: 716-250-3417                 About Darren   Hello, I am Darren Hartman, VoIP Supply's Senior Sales Representative. I have been with VoIP Supply since we opened our doors. Over the years I have been actively selling, managing and helping train new sales associates. I have a degree in Business Administration and Sales. I really enjoy talking with customers and finding out more ...

Glenn Buchheit     Email: gbuchheit@voipsupply.com   Direct: 716-353-7282             About Glenn Hi,  my  name is Glenn Buchheit, Strategic Account Manager here at VoIP Supply and I am here to help you with all of  your  VoIP needs. I recently joined VoIP Supply in February of 2022, but bring 27 years of IT channel experience to an already  awesome  sales team here at VoIP.  My  goal has always been to find the right solution while...

Joe Shanahan   Email: jshanahan@voipsupply.com   Direct: 716-531-4316             About Joe  Hi I'm Joe Shanahan, Sr. Account Executive here at VoIP Supply. I am one of the longest tenured employees at the company and have been helping customers and developing lasting relationships since May of 2005. During my time here I have acquired a great deal of knowledge and expertise in all things VoIP and the telecommunications industry in general.  ...

Jason Neal   Email: jneal@voipsupply.com   Direct: 716-531-4265             About Jason Hi, I’m Jason Neal, Account Manager at VoIP Supply. With over 20 years of experience in technology sales, I bring a strong background in VoIP, networking, and AV solutions to help customers find the right products for their unique needs. I take pride in building lasting relationships with resellers, integrators, and end users, and I enjoy helping businesses grow...