I had the opportunity to be interviewed by CRN magazine in regards to the booming VoIP reseller marketplace in the face of reports that the VoIP industry, as a whole, was slowing.

You can read the entire article here, but in essence, the marketplace is changing and with this newest wave of business consumers, the demands on VoIP solution providers is changing, which has caused a bit of a lag in industry growth as resellers “figure out” how to best deal with these new customers.

This new wave of business consumer requires more education than their predecessors and it is causing deals to take a bit longer to complete, pushing out sales cycles. Here at VoIP Supply, we recognized this trend late last year and

Craigslist hates VoIP

Not sure how I missed this, I like to think of myself as being on top of the industry but I just came across this over the weekend.

Craigslist.org, the popular free classified ad site, has been at war with spammers for some time. According to some reports, 90+% of ads in some categories are generated by spambots. Craigslist has deployed countermeasures including CAPTCHA and other techniques, but spammers have quickly evolved their techniques to sidestep them.

A few months back, Craiglist instituted a telephone verification process that places an automated outbound call to a user placing a classified ad in certain categories. The call delivers a unique code using text to speech, which is then used by the poster to authenticate the ad they …

The much-anticipated release of FreeSwitch 1.0.0 was Monday. For those not in-the-know, Freeswitch was developed by previous Asterisk developer Anthony Minessale and others who felt that Asterisk needed a major overhaul if it was ever going to scale. They felt that their concerns and opinions were falling on deaf ears and struck out on their own to create a new vision of telephony. They achieved their goals and more.

FreeSwitch is getting a lot of attention from those in the VoIP and Asterisk community and seems quite promising. Built from the ground up to address issues with scalability and deadlocks within channels, it’s rock solid. It doesn’t have as many applications right now as other software, though its modular architecture will make it a favorite …

Continuing with my Women in VoIP Series, I’d like to introduce you all to Helen Robison (in case you haven’t heard of her before, whom I’m sure you have!). Helen works as the Director of Product Development for Clarus Systems, Inc., and has been working in the telecommunications industry for over 20 years, VoIP for 10. You may also know of her as the “ISDN Goddess.”

What is your VoIP industry history?

After finishing university with a degree in chemical engineering, I experimented with different careers in academia, medicine, etc. such that my parents feared I was in danger of becoming a professional student. Under their suggestion to “get a job,” I accepted an assembly language programming job at a startup company that manufactured telecom …

Wooo!!! Wooo!!! Wooo!!!

These are the classic lyrics from Take the Money and Run by the Steve Miller Band. Again, with me, it all goes back to a “bad jam.”

Often times this statement is the mantra and raison d’être for so many of my counterparts across the country who are in sales.

How many times have you had work done on your house, bought a new car or home, bought a new personal computer, or purchased some new audio/visual components for your family room or home theatre? We’ve all been there, right? Now how many times has the contractor or salesperson who sold you the goods or services called you back and checked if you are satisfied with your purchase? Off the top of …

Half Duplex = This is an audio convention. A half-duplex system provides for communication in both directions, but only one direction at a time (not simultaneously). Typically, once a party begins receiving a signal, it must wait for the transmitter to stop transmitting, before replying. IP Cameras will either support Half Duplex (One Way) or Full Duplex (Two Way) audio capabilities.…

Microsoft’s sales force amping up IP surveillance pitch

Just finished reading Michael Fickes article on Microsoft’s sales force’s adjusted stance on the company’s global security department. What does that mean? Well it means the global security department is about to be put to work. It looks like Microsoft talked with local, state and federal agencies about Microsoft’s products, the G.S.O.C’s. What’s a G.S.O.C? Well its Microsoft’s Global Security Operations Centers…GSOC’s just sounds so much cooler.

What Happens at a GSOC?

They are state-of-the-art centers that manage video surveillance and access control systems. They lock and unlock doors, they can dispatch security officers and vehicles, and they can host emergency operations teams.


I’m always reading about the lack of women in technology and science and the VoIP world in general.  Stacy Higginbotham at GIGAOM does a great job covering technology in general, and brought up a great point in regards to a New York Times article about the decline of women in technology past the age of 30.

I must say, in the world of VoIP blogging, I come across very few women.  At VoIP Supply there are probably only a handful of women, and only one on the sales floor.  This is not the fault of the company that I work for or human resources, it’s a trend spread across the whole industry.  But it is getting better.  Many of my girl friends are engineers, project …

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